Luis Alvarez Creating The Cloud Ready Network

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    Luis Alvarez Creating The Cloud Ready Network - Presentation Transcript

    1. Creating a cloud-ready Network
      Luis AlvarezPresident – BT EnterprisesBT Global Services
      Gartner Symposium & ITxpo November 2009
    2. Two weeks ago 25 CIOs told us……
      Reduce opex Minimise capex
      Cost leadership
      Globalisation
      Operational predictability
      Yourbusiness
      Managing risks
      Speed to market
      Business Innovation
    3. Cloud from buzzword to CIO tool
      IRRESISTIBLE
      ECONOMICS
      Capex = 0
      Opex = x7 less than traditional compute power
      Any time
      Yourbusiness
      Any place
      Core functional benefits
      of cloud computing
    4. Waiting for ten years to come to the party!
    5. Answering customer demand – ‘BT as a service’
      Enterprise online Services – Contact Centre, Security, Mobility Services,
      Personal Productivity
      SaaS
      Ubiquitous personal access
      Legacy * future Voice + UC Services
      Conferencing & Collaboration
      CaaS
      Tiered, optimised, intelligent networks
      Ubiquitous access
      IT Services in the cloud
      IaaS
      Packaged & Accredited Professional Services
      Blueprinted Solutions
      Common Fulfilment Processes
      Enablers
      Innovation, Predictability, Flexibility, Managed Risk, optimised e2e Value
    6. BT as a service in the ‘cloud base’
      3rd Party SaaS
      Microsoft Azure
      3rd Party compute resource
      e.g. Amazon
      Virtual DataCentre
      IVPN
      MPLS
      BT Internet
      UnifiedCommunications
      NGCC
      Customer
      Data Centre
    7. Aligning business need to the ‘cloud base’
      Cost leadership
      3rd Party SaaS
      Microsoft Azure
      3rd Party compute resource
      e.g. Amazon
      Globalisation
      Virtual DataCentre
      IVPN
      MPLS
      Predictability
      BT Internet
      Managing risk
      UnifiedCommunications
      NGCC
      Speed
      Customer
      Data Centre
      Innovation
    8. Integrating services from the ‘cloud base’
      Cost leadership
      3rd Party SaaS
      Microsoft Azure
      3rd Party compute resource
      e.g. Amazon
      Globalisation
      Virtual DataCentre
      Orchestrated
      Service
      Consistent,
      transparent
      service
      management
      to businessSLAs
      IVPN
      MPLS
      Predictability
      BT Internet
      Managing risk
      UnifiedCommunications
      NGCC
      Speed
      Customer
      Data Centre
      Innovation
    9. BT Conferencing. A cloud service?
      3rd Party SaaS
      Microsoft Azure
      3rd Party compute resource
      e.g. Amazon
      Virtual DataCentre
      Orchestrated
      Service
      Consistent,
      transparent
      service
      management
      to businessSLAs
      IVPN
      MPLS
      BT Internet
      UnifiedCommunications
      NGCC
      Customer
      Data Centre
    10. 60,000+ trader turrets
      Sub-millisecond
      low-latency trading
      £25bn of
      transactions settled every day
      170+ countries
      60,000 contact centre agents
      11,000+ BT Radianz member locations
      20+ million card payments daily
      250+ providers of550+ applications to Radianz community
      Getting financial services firms to the marketplace faster, more cost-effectively, globally
      BT vision for common networked services infrastructure for financial services
      An ‘echosystem’ cloud
    11. Creating a ‘cloud-ready’ network
    12. BT Applications Assured Infrastructure (AAI) – managed services
      Audit
      Output
      • Professional services packages
      • Snapshot of performance
      • Pre-deployment: Benchmarking,and modelling
      • Post-deployment: Troubleshooting
      Pre-deployment:
      ApplicationLandscape
      Pre-deployment:Profiling
      Post-deployment:
      Troubleshooting
      Inlife
      Service
      • Inlife fully managed services
      • 24x7 Helpdesk
      • Incident investigation and alarms
      • Online Dashboard – historic andreal-time reports
      • Monthly consultancy package
      • SLAs
      Application LandscapeMonitoring
      Application Performance
      Monitoring
      Application Optimisation
      WAN
      Optimisation
    13. Recent customer example to illustrate CIO challenge
      Consolidation
      Distributed operations
      • Asia Pac users complaining of slow Siebel performance
      • Latam offices complaining of SharePoint performance issues
      • Consolidated servers into centralised data centre model
      • Consolidating regional SAP instances
      Applications & processes
      Mobile workforce
      • Migrating to SAP ERP v6.0
      • Performance issues on applications
      • Increasingly mobile workforce
      • Need access to applications on the move
    14. Benefits of WAN Optimisation
      Manufacturer: £20m cost savings over 5 years
      • Consolidated two data centers into one
      • Hundreds of applications into one location
      Enable consolidation
      Pharmaceutical: 20x faster response times
      • Download of important files reduced from 1 minute to 3 seconds
      • Reduced bandwidth by 63%
      Application improvement
      Investment bank: Back up times reduced by 19hrs
      • Backup reduced from-- 22.65 hrs to 3.43 hrs
      • Oracle backups completed 5x faster
      Faster backup
      Large Media company: Saved £400k a month
      • Reduced transaction times by 20 seconds
      • Saved over £400k a month in contact centre agent costs
      Improve productivity
    15. Journey to a cloud-ready network with BT
      Unified Communications & Collaboration
      ExtendCollaboration
      Application
      Integration
      Apps SLA
      AAI ongoing
      Business efficiency, agility and customer experience
      ConvergePlatform for true business agility
      IP
      Convergence
      LAN
      AAI Audit
      Service Orientation
      iVPN
      MPLS
      AAI Audit
      Multiple Channels & Collaboration
      ConsolidateImplementation
      Data centre consolidation
      Prof services
      Consolidate Assessment
      Ethernet
      IT Audit
      Access
      Transform the
      Infrastructure
      SAN/NAS
      Network consol
      Transition
      Proven BT Roadmap

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