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Introduction to Wikis

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  • 1. Introduction to Wikis 4 December 2008
  • 2. What is a Wiki?
    • "A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content."
    http://en.wikipedia.org/wiki/Wiki
  • 3. Basic Principles
    • http://en.wikipedia.org/wiki/ Wiki_software
    • http://en.wikipedia.org/wiki/ Universal_Edit_Button
    • http://en.wikipedia.org/wiki/ Markup_language
    • http://en.wikipedia.org/wiki/ CamelCase
    • http://en.wikipedia.org/wiki/ Changelog
  • 4. Concepts
    • http://en.wikipedia.org/wiki/ Wikinomics
    • http://en.wikipedia.org/wiki/ The_Long_Tail
    • http://en.wikipedia.org/wiki/ Collective_intelligence
    • http://en.wikipedia.org/wiki/ Wisdom_of_Crowds
    • http://en.wikipedia.org/wiki/ Crowdsourcing
    • http://en.wikipedia.org/wiki/ Web_2.0
    • http://en.wikipedia.org/wiki/ Massively_distributed_collaboration
    • http://en.wikipedia.org/wiki/ Mass_Collaboration
    • http://en.wikipedia.org/wiki/ Online_collaboration
    Participants
  • 5. Types of Wikis
    • http://en.wikipedia.org/wiki/ Structured_wiki  (vs Unstructured)
    • Approved (e.g. Citizendium) vs moderated (e.g. Wikipedia)
    • http://en.wikipedia.org/wiki/ Semantic_wiki
    • http://en.wikipedia.org/wiki/ Wikinews
    • http://en.wikipedia.org/wiki/ Wikibooks
    • http://en.wikipedia.org/wiki/ Wiktionary
    • http://en.wikipedia.org/wiki/ Comparison_of_wiki_farms
    •  
    • And many more...
  • 6. http://en.wikipedia.org/wiki/ Hype_cycle
  • 7. Commonplace Gartner predicts that wikis - such as the popular Wikipedia online encyclopedia - should become commonplace in at least 50 percent of enterprises worldwide within the next four years. 7 June 2005
  • 8. Corporate Positioning databases wiki CMS network drives group mailboxes intranets web portals extranets
  • 9. What for? Collaborate Cooperate Codesign Cocreate Edit Review Improve Contribute Contextualize Comment Develop Collect
  • 10. Dynamics
    • Traditional Content Mgmt  
    • Privacy
    •  
    • Ownership
    •  
    • Hierarchy
    • Authority
    • Copyright
    • Individuals
    • Wikis   Open Access
    •  
    • Sharing
    •  
    • Relations
    •  
    • Legitimacy
    •  
    • Public Domain
    •  
    • Community
  • 11. ROI "What is important cannot always be measured and what can be measured is not always important." Albert Einstein
  • 12. Practical Benefits Speed (time saving, capture, feedback) Flexibility (linking, embedding, distributing) Reactivity (1-click edit) Fluidity (web vs docs) Frequency (updates via feeds vs email)   Visibility   Quality
  • 13. Business Benefits Creation of Value   Knowledge Transfer Collective Knowledge Scope Decentralized vs Centralized Intelligence   Context vs Dispersed Information Who are the Real Experts?
  • 14. Social Benefits Autonomy   Feeling of Belonging   Team Spirit   Recognition   Learning Social Objects Connections
  • 15. How to Sell it? One Place to Go Dead Easy Community Driven   Recognized Organized Searchable