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BSI Canada | Part 1: Nuts and bolts of iso 9001 certification Toronto
 

BSI Canada | Part 1: Nuts and bolts of iso 9001 certification Toronto

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BSI is a full service solutions provider. We deliver the strongest service and satisfaction to our customers. We provide an end to end solution for your certification requirements (gap analysis, ...

BSI is a full service solutions provider. We deliver the strongest service and satisfaction to our customers. We provide an end to end solution for your certification requirements (gap analysis, training, certification, auditing, and automation of management system. (Applies to certification product only).BSI can act as a training partner only, to a full service consultant that will work with small to medium sized companies to get their ISO certification. This includes working with the plant to identify gaps, conducting audits, providing on-site consultation and recommendation to automate the system. Mostly they provide training (to the general public) those wishing to close the gap on their ISO certification.

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  • community members who go through the auditing process–which can be anxiety inducing–but you make a great point about how strong systems and dedication to continuous improvement are what management systems are all about. Thanks for sharing.
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    BSI Canada | Part 1: Nuts and bolts of iso 9001 certification Toronto BSI Canada | Part 1: Nuts and bolts of iso 9001 certification Toronto Presentation Transcript

    • BSI Canada ... making excellence a habit™ With ISO 9001 Training and Certification Quality Management ISO 9001 – The Nuts and Bolts of ISO Certification P art 1: Back grounder 1Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ What is ISO 9001? • ISO 9001 is the world’s most established management system framework. • Currently, nearly a million organizations in 170 countries have implemented, certified and, more importantly, recognized the benefits of ISO 9001. • It sets the standard, not just for Quality Management Systems, but management systems in general. • ISO 9001 is helping all kinds of organizations like yours to meet their strategic objectives and succeed through improved customer satisfaction and staff motivation.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ What is ISO 9001? (continued) • A common sense, management system that focuses on consistency, reliability, and improving the way an organization operates • Specifically, it focuses upon organizational processes, the customer, and improvement • IT PROVIDES A FRAMEWORK FOR THE ORGANIZATION TO OPERATE WITHIN NOT HOW TO OPERATE.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ ISO 9000 family of standards • ISO 9000:2005 – Quality Management Systems- Fundamentals & Vocabulary • ISO 9001:2008 - Quality Management Systems- Requirements • ISO 9004:2000 – Quality Management Systems- Guidelines for Performance ImprovementCopyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Whom is it for? • Any organization in any sector who wishes to formalize the way in which their organization operates • Any organization who is looking to improve the way in which it is managed. • No organization is too large or too small to reap the benefits of ISO 9001 • The best returns on investment come from companies prepared to implement it throughout their organization rather than particular sites, departments and divisions.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Why introduce ISO 9001? • There needs to be a structure as to how an organisation operates. • Customers are the most important stakeholder to an organization. • An organization needs to know and understand what their customers’ needs are not only now but in the future so that they can plan for the future to meet customers’ needs. • ISO 9001 will enable an organization to introduce a structure through the use of processes and knowing the needs of their customers.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ What does certification to ISO 9001 mean? • Certification involves an independent third party such as BSI Management System assessing an implemented QMS • The certification body will assess conformity to the ISO 9001:2008 standard • This involves visiting the organization and assessing the relevant systems and processes • Certification, will involve periodic reassessmentsCopyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Why do I need certification? • Demonstration to customers that the organization has a commitment to quality • Regular assessments ensure the organization continually uses, monitors and improves their processes • Certification can improve business performance, reduce uncertainty, and increase market opportunities • Can increase profitabilityCopyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ ISO 9001 and SMEs • Can help you reduce your costs by removing inefficiencies and streamline your processes. • It can also help to focus your limited resources on meeting your strategic and customer objectives. • Give you peace of mind that you are managing the increasing legislative and social demands on your business. • ISO 9001 only requires that you have six procedures, any other documentation is up to you which can be electronic if you wish.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ ISO 9001 and SMEs (continued) • ISO 9001 is not about drowning in irrelevant manuals; keep it simple, a one page flow chart can sometimes be enough. • A good starting point for any SME is to measure what it actually costs to run the business. • Compares this to the cost when you have implemented it to measure your return on investment (ROI). • As a small or medium organization the question you need to ask yourselves is, can you afford not to implement ISO 9001?Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Evolution of ISO 9000 seriesCopyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Benefits • Strategic Having a management system that uses the ISO 9001 concepts means that there can be the right controls in place to deal with the level of risks to the organization. • Managerial The management of the processes that ISO 9001 requires means that management have a much clearer view as to how their organisation operates. • Marketing Having ISO 9001 registration enables an organization to show to their current and future customers that they are committed to ensuring they meet their requirements.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Benefits (continued) • Financial Provided an organisation knows where it has started from re costs of running the organisation, it can show that savings can be made due to increased efficiency and effectiveness of their management systems. • Operational Having a management system in place will help all the people in the organization to identify with their responsibilities and what their role is in the organisation. All people should be involved in the mapping of their processes so that they own their part of the overall processes and ultimately their contribution to the final product and service to the customer. • Customer The overriding concept behind the ISO 9000 series of standards is meeting customers’ requirements. This is achieved by having a clear understanding of the customers’ needs and having processes and competent people to deliver the products/services.Copyright © 2012 BSI. All rights reserved.
    • The Nuts and Bolts of ISO Certification Canada. Part 1: Backgrounder... making excellence a habit™ Contact Us 1-800-862-6752 www.bsigroup.ca Anne-Marie Pizzitelli, Marketing Manager Anne-marie.pizzitelli@bsigroup.com iso 9001 Courses & Auditor Training iso 9001 StandardsCopyright © 2012 BSI. All rights reserved.