Csi Value Added Web Platform

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Csi Value Added Web Platform

  1. 1. CSI International Custom Gift Manufacturer Domestic and Global Award Fulfillment Centers
  2. 2. • Celebrating 30 Years experience in manufacturing exclusive awards and gifts • Comprised of four major divisions: Corporate College Golf Military/Government
  3. 3. • 1.4 Million Gifts Shipped in 2008 • Customers Include:  3000+ Corporate Clients  2500+ Universities in North America  250 U.S. Military Bases Worldwide  300 Tournament Golf Courses and Events  1000+ Retail Locations • 4 U.S. Distribution Centers • 7 International Distribution Centers • 30 U.S. Regional Sales Offices • Toronto, Canada Distribution Center • Financially sound and listed with Dun & Bradstreet
  4. 4. Our Recognition Partners
  5. 5. World Headquarters Toronto, ON US Headquarters Niagara Falls, NY US Distribution Centers Atlanta, GA Chicago, IL Salt Lake City, UT
  6. 6. US Regional Offices
  7. 7. Why is Employee Recognition Important?
  8. 8. Tools available to attract, retain and motivate employees Work Benefits Compensation Experience Work experience (recognition, work/life balance, culture and the environment) is the only factor in your reward/motivational mix that cannot be immediately duplicated by your competition. It is proprietary.
  9. 9. Recognition Drives Retention Top 5 Reasons Good Workers Leave Limited chance for advancement 41% Lack of recognition 25% Low salary/benefits 15% Unhappy with management 10% Bored with the job 5% Don’t Know/No Answer 4% Source: Robert Half International
  10. 10. Cost to Replace an Employee: $13,295 500 Employee Company X 10% turn over = 50 X $13,295 = 664,750 By 2010, 75 million Baby Boomers are leaving the work force. Who is replacing them? Source: Aberdeen
  11. 11. Our Workforce… The U.S. Department of Labor estimates that today’s learner will have 10 to 14 jobs… By the time they reach 38
  12. 12. 1 out of 4 workers today is working for a company for whom they have been employed less than 1 year Source US Department of Labor
  13. 13. More than 1 out of 2 are working for a company for whom they have worked for less than 5 years Source: US Department of Labor
  14. 14. Make a Difference” In Someone’s Life
  15. 15. The most flexible program available today: •Print-On-Demand Choice Program •Ease of Administration •Customer Care •High Impact Presentation for the Important Anniversary Date Promotes Meaningful Presentations •The Corporate Struggle Solution Commemorative (Logo) vs. Contemporary (Lifestyle) •Print-on-demand posters, payroll stuffers, tent cards, etc.
  16. 16. •The most customizable (featuring your logo and design concepts) program available today •The most personalized (featuring your employee’s name) program available today
  17. 17. Celebration Award Packaging Celebration Pack Celebration Deluxe Box CelebrationLite Box Celebration Leather Box Celebration Rosewood Box
  18. 18. Celebration Pack • Personalized Cover page • Personalized President’s Congratulations Letter • Personalized Framed Certificate • Personalized Order Form • Commemorative and/or Contemporary Award Selections
  19. 19. CelebrationLite Box • Personalized Cover page • Personalized Order Form • Commemorative and/or Contemporary Award Selections • Medallion Key Chain or other available awards
  20. 20. Celebration Deluxe Box • Personalized Cover page • Personalized President’s Congratulations Letter • Personalized Framed Certificate • Personalized Order Form • Commemorative and/or Contemporary Award Selections • Medallion Key Chain or other available awards
  21. 21. Celebration Leather Box • Personalized Cover page • Personalized President’s Congratulations Letter • Personalized Framed Certificate • Personalized Order Form • Commemorative and/or Contemporary Award Selections • Medallion Key Chain or other available awards
  22. 22. Celebration Rosewood Box • Personalized Cover page • Personalized President’s Congratulations Letter • Personalized Framed Certificate • Personalized Order Form • Commemorative and/or Contemporary Award Selections • Medallion Key Chain or other available awards
  23. 23. Celebration Packaging Alternative Awards
  24. 24. Variable Print-on-Demand Technology • Commemorative Collection – All Logo Awards • Contemporary Collection – Lifestyle No Logo Awards • Graphic Designs to your Corporate Theme • Award Selections can be Customized • Brochures are Specific to the Anniversary
  25. 25. Evolution of Service Awards • Emblematic • Jewelry and Emblematic • Limited Gift Selections • Full Pre-Printed Choice Programs • Print-On-Demand Choice Programs
  26. 26. Commemorative Awards
  27. 27. Commemorative Selections • Average - 35 Selections per budget level • Virtual library to customize selections • Award values from $36 to over $3200 • 20 pre-selected budget levels for pre-printed or print-on- demand brochures • All awards include corporate identification medallion
  28. 28. Proprietary Corporate Identity Process • Logo is artfully reproduced on gold and silver Medallions • Symbolic Medallions are manufactured exclusively by CSI and plated in 23K Gold or Silver for a lifetime of beauty • Our proprietary acid-etching process provides unbelievable detail • The Medallion is an integral component of the award…not a glue- on attachment • The value is in the award, not the corporate identity
  29. 29. Contemporary Awards
  30. 30. Contemporary Awards • Average - 50 selections per budget level • Virtual library to customize selections • Award values from $36 to over $3200 • 20 pre-selected budget levels for pre-printed or print-on- demand brochures • No corporate identity
  31. 31. CSI Art Collection •Designer Collection •Contemporary Art Over 400 Hand Finished •Signature Collection Paintings •Signed Limited Editions •Museum Collection •Picasso, Rembrandt and more
  32. 32. CSI Personalized Art Portraits
  33. 33. Balanced Recognition • Both Collections in one Package ‫ ־‬Offers the Logo ‫ ־‬Offers the Lifestyles
  34. 34. The Awards • All Commemorative Awards are Corporately Identified with a Customized Medallion of the Company Logo • All Jewelry is Packaged in a Presentation Gift Box with the Medallion Embedded in the Top • Contemporary Awards are not Corporately Identified
  35. 35. The Awards • Award Fulfillment Centers Located in Toronto, Canada, Niagara Falls, NY, Chicago, IL and Atlanta, GA • Each of the 20 Budget Levels Average over 80 Award Selections • Variety to Satisfy Different Personal Taste and Demographics • 5 Year Warranty on all Awards • Value
  36. 36. 2008 Shipping Analysis Collection Offering Percentage by Redemption Commemorative 44.0% Contemporary 56.0% Commemorative Contemporary
  37. 37. • Administrative Home Page Features Program Overview of all Pertinent Data • Easy Data Manipulation, Upload and Conversion Capabilities • Logistical Controls for Brochures and Award Distribution to Unique Locations • Complete Order Processing • 24 / 7 Web-based Ad Hoc Administrative Reporting • Interactive Assistant (Just in Case)
  38. 38. Solutions www.csistars.com
  39. 39. Posters •Build internal excitement by displaying full color posters illustrating award selection examples – all featuring your company logo •11”x17” to display in break rooms or on bulletin boards throughout the company Table Tent Cards Payroll Stuffers
  40. 40. View Only Program Display Allows all your employees to view the anniversary award selections
  41. 41. Manager E-mail Notification We provide automated notifications to Managers for upcoming anniversaries and upcoming birthdays
  42. 42. Employee Surveys Get measured results on how CSI performed and employee satisfaction. Questions can be customized.
  43. 43. Why do we only recognize milestone anniversaries? What about the in-between years of service?
  44. 44. The Award Presentation
  45. 45. Watch the Presentation Timing 79% of recipients were satisfied 79% 75% when they received their awards on 71% their actual anniversary dates. 80% 57% 70% 75% of recipients were satisfied The award when they received their awards 60% presentation is a within a week of their anniversary 50% dates. critical part to the 40% 71% of recipients were satisfied success of any when they received their awards 30% more than one week prior to their recognition program. 20% anniversary dates. What does it take to 10% 57% of recipients were satisfied make the presentation 0% when they received their awards more than one week after their effective? anniversary dates. How is the Award Presented? 89% of recipients were satisfied when their awards were 89% presented at a special event/banquet. 79% of recipients were satisfied 79% when the awards were presented at a staff gathering. 49% 49% of recipients were satisfied when receiving awards handed indirectly to them without a presentation. 0% 20% 40% 60% 80% 100% Survey of Fortune 1000 Recipients
  46. 46. CSI Manager Training •“Building the Recognition Culture” is an on- site management training curriculum that introduces guiding principals which effect employee recognition programs. This 1 hour seminar is HRCI certified. •“How to Make an Effective Presentation” is an easy to read “do’s and don’ts” guide to prepare for the award presentation. It is available on-line or in print. •“Recognition & Engagement Experiences” Six month e-learning application directed at managers.
  47. 47. Building Employee Building Employee Recognition and Creating the Culture CSI facilitated management training which explores key fundamentals of employee recognition
  48. 48. Memorable Presentations A quick and easy to read booklet with tips on how to make an strong impact recognition award presentation – a handy reference for managers Also Located at www.csistars.com
  49. 49. “Recognition & Engagement Experiences” e-Learning Application First online course based on the exclusive research of Peter F. Drucker PHD, Dr. Bob Nelson and CSI.
  50. 50. Learning Dashboard 12 core modules, ea ch requiring 20-30 minutes per week
  51. 51. 1) Checking In Section Students are first asked questions to gage their understandin g before taking the lesson
  52. 52. 2) Lessons Section Best practices & competencies by Dr. Bob Nelson, world’s leading independent authority on employee motivation & management.
  53. 53. 3) Experiences Section •Simulations •Online role playing •Interactive testing •Real-time feedback & coaching
  54. 54. 1) Checking Back Section Compares results to the earlier “Checking In” section
  55. 55. Manager Action Plans Steps to help managers practice, drill and rehearse in real life settings
  56. 56. Track Results Track: •Completion Status •Attitudes •Skills •Knowledge
  57. 57. Total Recognition – We’re Ready When You Are CSI offers comprehensive Total Recognition solutions • Robust web-platform to link multiple programs, awards, and administration • Communications and training support • Strategy and program development
  58. 58. CSI is excited to introduce the new standard for saying “Thanks”...
  59. 59. Presentation Packaging with Supporting Theme or Corporate Logo and Matching Letterhead
  60. 60. U.S. Service Awards Tax Liabilities To comply with the rules, and be free of taxes, awards must: 1. Be part of a quot;qualified planquot; that does not discriminate in favor of highly compensated employees. 2. Be an item of Tangible Personal Property awarded as part of a meaningful Presentation. 3. Fall under an average award cost of $400 with an upper limit of $1,600. 4. Service Awards may be given every five years beginning at five years of service. 5. Program is Tax Deductible for Company and non-taxable income for the recipient.
  61. 61. Why Companies are Buying Our New STARS program …
  62. 62. We Solve the Age-old Problem: • Management wants the logo identification • Award recipient wants the choice
  63. 63. Corporate Identification Awards With CSI Commemorative Awards • Over 1500 Unique, Elegant Awards (20 Levels) • Symbolic Awards With Unobtrusive Identification • All Include Unique, Acid-Etched 23K Gold or Silver Logo Medallion
  64. 64. Lifestyle (No Logo) Awards With CSI Contemporary Awards Over 1500 Lifestyle Awards (20 Levels) • All Brand Names Without Corporate Logo • Available in Virtual Product Library For Selection
  65. 65. Balanced Recognition • Both Collections in one Package ‫ ־‬Offers the Logo ‫ ־‬Offers the Lifestyles
  66. 66. We Include (at no charge) • Easy to Use • 24 / 7 Program Overview • Painless Setup • Instant Re-cap of all Activity • Ad Hoc Reporting
  67. 67. There are No Hidden Charges Award Price Includes Everything! • Customized Program Website • Customized “E-Admin” System • Customized Awareness Campaign Materials • Choice of Commemorative or Contemporary Awards (or both) • Customized Print-On-Demand Brochures • Personalized Congratulations Letter & Award Order Form • Framed certificate (print-on-demand flexibility) • Access to comprehensive recognition system (CelebrationLite and our Crystal, Emblematic and Medallion Collections No surprises…guaranteed!
  68. 68. Enough Flexibility to Design Your Program Your Way ….. • Standard or Deluxe Presentation Packages • Print-on-demand award selection brochures • Commemorative and/or Contemporary awards • 20 Budget Levels • Virtual award library (3000 awards) • Print-on-demand award certificates • Print-on-demand posters, payroll stuffers, tent cards, etc. • Paperless Award System – web-based notification and ordering
  69. 69. Very Appealing Presentation “You never get a second chance to make a first impression”
  70. 70. We Care! CSI will help you every step of the way and our proven track record assures you 100% satisfaction

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