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2008 02 Share Point Solutions Conference   Bhuddle  Communications Presentation
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2008 02 Share Point Solutions Conference Bhuddle Communications Presentation


Slides on comunicating in 2008-2009.

Slides on comunicating in 2008-2009.

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  • 1. Bryan Huddleston Microsoft Corporation [email_address] 425-421-2413 Communication 2.0
  • 2. Agenda
    • Challenges of the Information worker
    • Changing Workforce Because of “Web 2.0” Technologies for BDM/IW
    • Demo, Description of Blogs and Wiki’s
    • Phone 2.0 and Difference in Driving Business through People
    • Demo Phone 2.0
    • Summary
    • Q&A
  • 3. Solutions of Focus for Presentation Business Intelligence Collaboration Search Portal Business Forms Content Management Server-based Excel spreadsheets and data visualization, Report Center, BI Web Parts, KPIs/Dashboards Integrated document management, records management, and Web content management with policies and workflow Rich and Web forms based front-ends, LOB actions, enterprise SSO Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration, offline docs/lists Enterprise scalability, contextual relevance, rich people and business data search Enterprise Portal template, Site Directory, My Sites, social networking, privacy control Platform Services Workspaces, Mgmt, Security, Storage, Topology, Site Model
  • 4. Challenges of the Information Worker Communicating in 2008
    • Number of Emails
    • Number of Voicemails
    • Number of Phone Calls
    • Other vehicles to communicate in 2008???
    1 Source: January 2008, Spirit Magazine, Emails. http://www.spiritmag.com/2008_01/clickthis/01emails.php White-collar workers receive about 140 e-mails a day. * Every time you trash unwanted mail, your company loses 4 cents, since it takes about three seconds of paid time to spot and trash a spam message. An overactive spam filter that “eats” legitimate messages costs much more. “We worked out that productivity loss, and the average was about four minutes,” says Richi Jennings, an e-mail security analyst for Ferris Research. “That lost time is worth about $3.50.”
  • 5. What’s the role of Social Computing in your organization?
  • 6. Web 2.0 enables emergence of Social Computing
    • Basic tenets of Social Computing:
    • Innovation is moving from a top-down to bottom-up model
    • Value is shifting from ownership to experiences
    • Power is moving from institutions to communities 1
    "Web 2.0 is the business revolution in the computer industry caused by the move to the internet as platform, and an attempt to understand the rules for success on that new platform." 2 - Tim O’Reilly, O’Reilly Media President & CEO 1 Source: Forrester Research, Inc. “Social Computing - How Networks Erode Institutional Power, And What to Do About It”, February 2006 2 Source: December 2006, “Web 2.0 Compact Definition: Trying Again” Web 2.0/Social Computing Characterizations Aggregators Wikis Folksonomy User Centered Joy of Use Pagerank Participation Six Degrees Usability Widgets Recommendation Social Software FOAF Videocasting Podcasting Sharing Collaboration Perpetual Beta Simplicity Browser Audio IM Video Design AJAX Convergence CSS Pay Per Click UMTS Mobility Atom SVG Ruby on Rails VC Trust Affiliation OpenAPIs RSS Semantic Web Standards SEO Economy OpenID Remixability REST Standardization The Long Tail Data Driven Accessibility Microformats Syndication XML Modularity SOAP XHTML XFN Blogs
  • 7. Social Computing is the next wave of collaboration 1 st Wave 2 nd Wave 3 rd Wave: Social Computing “ Social Computing is not a fad. Nor is it something that will pass you or your company by. Gradually, Social Computing will impact almost every role, at every kind of company, in all parts of the world. Firms should approach Social Computing as an ongoing learning process, using some of the best practices of firms that have successfully taken the first steps.” 1 - Forrester Research 1 Source: Forrester Research, Inc. “Social Computing - How Networks Erode Institutional Power, And What to Do About It”, February 2006
  • 8. Employees are bringing these tools to the workplace Base: IT decision-makers at US firms with 500 or more employees using Web 2.0 technologies “ Blogging is a great option, for users can search blogs using keywords, and sharing firmwide intellectual property and collaborating with colleagues. It’s better than using e-mail because we can archive and retrieve all the posted ideas and information for later use.” 2 - Tom Baldwin, Sheppard Mullin Chief Knowledge Officer 1 Source: May 2007, North American Enterprise Web 2.0 Online Survey revision 2 Source: Sheppard Mullin Case study, http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=201199
  • 9. Harness the power of your social network-Benefits
  • 10. How you can work more efficiently daily…
    • Let’s See it in Action…
  • 11. Phone 2.0 – Enabling people to drive business success through communications
    • Communicate more effectively so that you can….
      • Build and strengthen profitable customer relationships.
      • Create innovative products and services.
      • Improve operations and reducing costs.
      • Build high-value relationships with suppliers.
  • 12. Communications In The Enterprise Communication Overload Globally Distributed Customers and Teams Disconnected Communications Systems High Cost of Communications
  • 13. Transforming Business Models Vertically-integrated communications Horizontal software-driven communications Vendor Specific Multiple Vendors
  • 14. Software-Powered Communications Software Foundation More Innovation More Choice Reduced Cost More Productivity
  • 15. Concepts: Presence and Identity
  • 16. Identity And Presence At The Core Connect the Right Way Reduced Overload User-Centric Communication Single User Identity
  • 17. When You Have Software Communications Conferencing Identity and Presence Streamlined Communications Operational Efficiency Built-in Protection Future-Ready Software Foundation Instant Messaging Application Integration Team Workspaces Across Networks Across Devices E-Mail/ Calendaring VoIP
  • 18. Be more effective in your day
    • Let’s See it in Action…
  • 19. Summary
    • Communications challenges in 2008
    • Use the right tool for the right job
    • Data, voice, video can effectively help produce better internal and external communications
  • 20. Q&A
  • 21. Next Steps
    • Attend the Social Networking for the Enterprise with SharePoint   Session today from 1:30-3:00
    • Engage a partner to work with you on best fit for your organization
    • Engage a local Microsoft resource to your area
    • Check resources on the web at www.microsoft.com/officesystem
    • Download presentation from my Skydrive location: https://cid-7a0a2e615f756087.skydrive.live.com
  • 22.
    • © 2007 Microsoft Corporation. All rights reserved.
    • Microsoft, Access, Active Directory, Excel, Fluent, Forefront, Groove, Microsoft Dynamics, Outlook, PerformancePoint, SharePoint, SQL Server, Visio, Visual Basic, Visual Studio, Windows NT, Windows Server, and the Microsoft logo are trademarks of the Microsoft group of companies.