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D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
D2 2   Ibm   The Bigger Picture Extending Bpm To Business Content And Compliance
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D2 2 Ibm The Bigger Picture Extending Bpm To Business Content And Compliance

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  • 1. Extending BPM to Content and Compliance with IBM FiIeNet Hlf-mm! » H s‘. ~. mug '-H '-HI software V B 2007 IBM Corporanon
  • 2. Information Management Software | Enterprise Content Management 1' Agenda - Overview IBM and Business Process Management - BPM, Content, Compliance - How IBM Fi| eNet integrates Process, Content and Compliance ' Customer case study ' Summary
  • 3. In? -m: r:u‘r II . 'Ir: m:tgI: InI: m C IBM and Business Process Management -I‘! - W -T-' ' r-: _- ‘- "”3~1A'H: 'I; |I“| 'rlI‘r ; i"I'I '51!-—l~‘I: J ; ’:~"I'I IEA) " qu. ~q(: .m; 71:1-J-If: Im-lllutzlrlir ‘ IBM is now the clear market leader in BPM with the most comprehensive set of capabilities LB 2007 IBM Corporation "
  • 4. In? -mien‘: II . 'It: t:r: LgI: InI: I|I ; lfir‘i Five Entry, Points into BPM . r , ', V’ ¥. ‘IInl| II'-| II: !IcI Design and simulate business processes ID 2007 IBM Corporation M91-_If-lIIrLgI 34 §MI~‘l1Il= &‘L‘ . 'Imom. ~i- l'i’= ,,lll‘= J3(= lllI= lII/ EI'Lfflll; —¥fI? v . :‘9i, Ii'lI ti IIi_I! l,| II(9l Jul Track performance. processes and operational activity using key perfonnance indicators J-)Il(= iII ‘t: ltNI'I- ? ‘lol-l‘-I~‘1:fl| [_f ? I'. IIé—l>; ‘ '-HUI I"! -u. '-I| .lIIj‘ Bi’-, Iul= ,'. ’l9H(t~‘ Manage processes Manage pmcess ‘”h9’9 come” I5 rules and accelerate used as input tor a design and de°I5’°" °’ implementation time produced as the output . &I“'I%I ! ""! F'toi«= K$: - It Iii-Ituotglittyliv Choreograph processes across applications and systems
  • 5. Information Management Software | Enterprise Content Management How are BPM and ECM related? In terms of technology, what relationship do you see between ECM and BPM? O B‘ ‘M ; iI.19)I ol : C‘4 O L-. .I-/ I; .11 burl LJI '_>I’'1 O ". '.r. ~1-L= |)J; xi: i"i‘ium-3; s: ri'(- l1:(. 'rsr_: ,'t-: «r1 0 I~I(. tlOEl12LI Source. AIIM 2007 State ol ECM Industry Survey
  • 6. Information Management Software | Enterprise Content Management Content forms the basis for document-centric processes are vital for day-to-day operations Document-intensive. .. Content-centric. .. processes require users to Decision-intensive. .. review documents for approvals, data-entry, and decision-making ' Bank loan processing ' Insurance claims processing ' Government case management - Invoice processing
  • 7. Information Management Software | Enterprise Content Management Customers are looking for a solution that recognizes the synergy between process and content Content-aware - A change in content launches a P'°°°“ process — Active Content 3 - Process changes content as it executes ' Content defines the context in which decision are made in processes - - Processes, rules, forms are content subject to versioning, search, etc. Process-aware Content
  • 8. Information Management Software | Enterprise Content Management Customers are looking for a solution that recognizes the synergy between process and compliance Compliance - Process execution is tracked for ’°°"” P'°°°“ audits E ' Process logs are properly retained - (time, event based) - Related content is retained for the required period of time - - Related content is stored on compliant hardware (WORM) - Deletion holds can be applied to both process logs and related content Management I —. _4 I
  • 9. IIIIIIIIII‘-III II . 'It: m:tgI: Im: In ‘V i »r IBM ECM - Process, Content, Compliance 5"} 5’ Fl . . . ‘:15 V J PIIDIL U‘, ~1|Inf, -.na:0g pm-, .., (. __ ' ‘*1 E‘ ul. l¢; 1:91., ‘ 1*. C_ . .. , .. ' . r ' ‘V I '5‘ .9 " _. . ~- . :1 II a , . -'. —.°. ‘L. 'Z, .‘. ‘.. § °*‘. ‘:"*"F"-"I °""'*"’-I-"~ F-»~~r~~ - . ... . . ‘ . .-nronrel Ptkesrn, y»-_, ,_, ,:, ,,. . -, _0_“‘’ "H 3 ‘ E . Complitmcn X Rncord», M_1naq. m.m -; g,n1;, .s 5 I - Rvrntmn warm aw. vrg Gnywwmro . r-V; -.. , r| .n. —t mi. .. § . '_. E’ E . V. [ ‘‘ ENilpI| M Contr-ntSr~r. u:r~s , _ ; Irrfhrmlm. -in€: "t'L*fi ". ., . -awn Yawn . '«n -"4 ‘--In 0”‘ M. ”': ~L“‘L .9 ' —~ ’ _ D W . m_ __, l | ... ... .-. .n. i . ;.w i (purer! »'~nirI‘,4»~‘1 » Al-1' v~v- -« *" ' um, my“, -IL gr-rt-iptlu 3-Mllih B hm-. n1.; nr L hr! -"If" -3"‘*" pgposltolieb Data IBM Driver 541 V09‘ 5‘ :02’ LB 2007 IBM Corporation ‘ I - ~
  • 10. Iiii-iiiirtuii II . 'it: iir: tgi: ini: in ‘V ; Content Centric Processing - Active Content ‘, Create P I mmote Lifecycle Policies Update checkqn Demote I ' I _§-: Content now becomes L, ,eCyc, e an “active" participant Actions in a business process — vs. a passive element Check-out Transaction events 1 Lh. ecyc, e trigger the use, Events creation and management of content and associated processes Delete LB 2007 IBM Corporation ‘ I - ~ ‘ . - '"
  • 11. Iiii-iiiirnii II . 'ir: iir: tgi: ini: m C Content-Centric Processing - eForms Design, manage, and process “intelligent” electronic forms Intuitive features for design and ucwnmz a mun: use Connects to existing data sources to improve productivity and data entry Minimizes errors through validations Helps ensure proper security and compliance precautions um Cio‘rvvr'F lvpu LB 2007 IBM Corporation I - ~ ‘ L’ ‘
  • 12. Iiii-iiiirnii II . 'ir: iir: tgi: ini: m C Content-Centric Processing - Business Process Framework A process a plication develogment framework or IBM FileNet B M Reduces BPM application development cost and time-to- market by acceleratin business-specific solutions Enables easy tailoring and maintenance of custom BPM applications and user interfaces based on your organization's unique requirements Role-based processing Case management support LB 2007 IBM Corporation I‘_i. .__. _.. _.. ..___, .I -41-54 , ... .r v . r Irl— I‘ ~- i—-+. —'—. +:‘—‘——-*— ’ development and dep oyment of I: I It " ""__T__'T.3C: :4.J-. -
  • 13. Iiii-iiiirtuii II . 'ir: iir: tgi: ini: in Cl i »i Modeling - IBM FileNet Connector for MS Visio Import existing Visio diagrams " ; '.‘. ’:'. ;_"; “. . . : .. u T . . 1.1: . ;_; «, - -- -. .. —.. -.. -.. .L. . . . _ . . . -. i llo . f. I « ‘- ‘t: .:, ':: ::: :$. , . Decreases BPM implementation ‘"°""°“” 5', ’ I time 31- _ , Leverages existing investment in Visio Support for standards expands interoperability options with other modeling applications "" ‘.1’? . Facilitates communication of complex business processes_ 1 . "' ' -: - between business and technical __ - - - 3 users *1 Bridges the gap between - - I _ business process design and process implementation LB 2007 IBM Corporation ‘ I - ~
  • 14. Iiii-iiiirtuii II . 'ir: iir: tgi: ini: in Cl i Modeling - WebSphere Modeler with FileNet BPM 1 xPDL - ti‘ WebSphere Modeler P8 Process Designer Use Cases 2 Transfer Customer wants a single tool that can be Processes used to model both WebSphere and FileNet BPM processes FileNet customers want to use WebSphere Modeler to model FileNet BPM processes LB 2007 IBM Corporation "
  • 15. Information Management Software | Enterprise Content Management IBM FileNet BPM & WebSphere Services Registry and Repository LTBF Query To 7- I I I I WebSphere Services Process Register and Designer Repository (WSDL) Use Cases Processes created in P8 BPM can be exposed as services and published within WSRR to be used by WebSphere products P8 BPM can browse WSRR for WPS process as well as other services
  • 16. Iii? -iiiirtiii ll . 'ir: iir: igi: iiii: in ‘V ; Process Simulation and Analysis Provides process simulation on defined business scenarios to do what-if analysis rt rig‘ 1', -, , .,. , -~-' . ... . Aw Enables organizations to . .4.f. _ _ --4 Simulator visually observe the behavior of 5%: g , ,,_, - Desi “er their processes under simulated vi". 9 business scenarios resembling v their actual business _ __ __ _‘ . ,-_-, -,. ._, —,_, ;.-. g- Identifies bottlenecks while predicting costs - »~ Tests throughput, service .2»; _ response and cycle times Reduces the risk and cost of deploying mission-critical . ..; - a. ;,. ._= ~ E E : .~< A processes by designing the simulation 3' " 7 -~ » optimal processes before _ putting them into production A""m3t°" vuuuuu ~15.»-. u l_ . J . LB 2007 IBM Corporation "
  • 17. Information Management Software | Enterprise Content Management Process Simulation and Analysis - cont’d Analyze business performance, productivity, efficiency and cycle time Highlights: - Provides historical performance visibility ' Provides dynamic reporting options to view and analyze data from a variety of perspectives ' Empowers business analysts and managers to accurately track the performance of enterprise processes, gain insight into process execution and identify improvements — 9.”
  • 18. Information Management Software | Enterprise Content Management Business Activity Monitoring: FileNet BAM Provides visibility into the effectiveness of business processes and performance Highlights: - Increases organizational responsiveness throu h real- time operational visibi ity and performance management - Provides rea| —time threshold “ I A monitoring and alerts, allowing greater agility in responding to I usiness changes ' User-configurable dashboards, to hel business managers 5”“ identi issues and respond A quickly and effectively to them $1955 . —._+: kG
  • 19. Information Management Software | Enterprise Content Management Business Activity Monitoring - WebS here Monitor with FileNet BPM * a «i , gnu o 0 4-—-. _ 4E‘ . CBE events Q FileNet BPM Events flnitor Dashboard Retrieve Monitor Data M°"“°' S°""°" . Monitoring model executes
  • 20. Iii? -liiirziii II . 'it: iir: igi: liii: iii C i Streamlining bank productivity Cl. -ugroum » 2,000 users across more than 30 business units in 15 countries Application process cut from 2 weeks to 2 days Enables quick work shifting to offshore locations Escalations easier due to assigned priorities Initial cost savings of $5 M 1-1.5 gigabytes of data are uploaded into FileNet each day, 2.5 TB of data archived in the region Winner of 2005 Global Excellence in BPM & Workflow Award . ’ . LB 2007 IBM Corporation - V‘ -
  • 21. Information Management Software | Enterprise Content Management IBM is cited as a leader in business process management for document processes “IBM IS THE HANDS-DOWN, ALL-AROUND LEADER FOR DOCUMENT-INTENSIVE BPM" - Forrester Forrester Wave”: Business Process lvlariagernenl For Document Processes. Q3 2007 Risky 5 tone Bet: Cionundcrs I-‘eriormtrs Lndcrs 5lK>"IJ Ma rket presence To 0 la‘) V o -.1 0° Full N-ndur V — 0 PJIIKIFHIIUT The Forrester Wave is copyrighted by (mum Forrester Research, Inc. Forrester and olleriry Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Furresti. -r's call on . v market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments Forrester does not endorse any vendor, product. or service depicted in the Forrester We ve. Irilorniatron is based on best available we“ resources Opinions lE'I9Cljlldgl'l1en[ at M1‘ B5] fa'Q Suung the time and are subject to change.
  • 22. Information Management Software | Enterprise Content Management IBM delivers the best value in managing your document-centric processes ' Deep understanding of your need and strong vision ' Broadest product line to enable enterprise ECM ' Clear leadership in content-centric BPM - ECM partner application portfolio second to none - Commitment to open environments ' IBM global support and services
  • 23. Information Management Software | Enterprise Content Management

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