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Coaching

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Presentation prepared for equipping Middle Management with the basic requirements to coach junior management, in order to guide them towards their development and growth

Presentation prepared for equipping Middle Management with the basic requirements to coach junior management, in order to guide them towards their development and growth


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  • Contextual Learning is reality-based, outside-of-the-classroom experience, within a specific context which serves as a catalyst for students to utilize their disciplinary knowledge, and which presents a forum for further formation of their personal values, faith, and professional development
  • Chinese Whispers
  • Radio Jockey Vs. Lecturer activity
  • Transcript

    • 1. COACHING
      “Coaching, like Leadership, is fighting for the hearts and souls of your people and getting them to believe in you”
    • 2. What is Coaching?
      What do you understand by the term
      “COACHING”?
      Coaching in simple terms can be defined as:
      “The process of helping someone enhance or improve their performance through reflection on how they apply a specific skill and/or knowledge”
    • 3. Difference between Coaching & Mentoring
    • 4. Coaching………..
      IS NOT:
      Disciplining
      Counseling
      Mentoring
      Managing
      IS :
      • 100% of your time
      • 5. 2-way communication
      • 6. Focusing on future opportunities
      • 7. About the team
      • 8. Ability to help stretch individuals out of their comfort zones
    • UNDERSTANDING THE CONCEPT
      Lets try and understand the concept of COACHING.
      Lets say, you are hired as the next coach for the men’s cricket team. You are given the task to lay out a Coaching plan to win the match which is to be held next week.
      What will be your coaching plan?
    • 9. COACHING TECHNIQUES
      Explain importance of issue being addressed (purpose & part)
      Clarify how it’s done (process)
      Show how to do it (picture)
      Observe person doing it (practice)
      Feedback (pats & pointers)
      Agree on next steps (proceed on path)
    • 10. Why do we need Coaching?
      The reasons why people require coaching are:
      To maximize knowledge transfer
      Coaching provides a learning channel that effectively transfers knowledge within the organization
      Critical knowledge is maintained in the organization
      Contextual learning is evident
    • 11. Why do we need Coaching?
      The reasons why people require coaching are:
      To increase the skill levels
      The coaches can very effectively transfer core skills
      Customization of skills in relation to the core activities of the business is retained
      Cross training of staff can be achieved
    • 12. Why do we need Coaching?
      The reasons why people require coaching are:
      For succession planning
      The ability for the organization to identify ‘fast track’ candidates and prepare them for new jobs is enhanced by coaching & mentoring
      Coaching & Mentoring can ensure continuity of performance when key staff leave the organization because core skills have been transferred
    • 13. You are not “COACHING” if…..
      You find yourself only telling someone what to do
      You find yourself stepping in to do the actual work
      You restrict the activity to set times or scheduled events
      “Coaching is a “just in time” & “in the right place” process
    • 14. Some Do’s and Don’ts of Coaching
      DO’s
      Map out different strategies & share them with everyone
      Allow everyone to participate to their ability
      Let minor problems go unless repeated regularly
      Provide lots of time & opportunities for practice
      Provide lots of positive feedback as well as adjusting feedback
      Ask questions to help others think through
      DON’Ts
      • Show favoritism
      • 15. Do it all yourself/take over
      • 16. Belittle or be mean
      • 17. Tease or use sarcasm
      • 18. Rely on email to communicate
    • COACHING SKILLS
      ACTIVE LISTENING
      Lets learn the art of Active Listening
      “Active listening is a structured way of listening and responding to others”
    • 19. COACHING SKILLS
      POWERFUL QUESTIONING
      Lets learn the art of Powerful Questioning
      “Questions which are asked to develop sufficient rapport as to prompt the source to disclose valuable information”
    • 20. COACHING SKILLS
      DIRECT COMMUNICATION
      Lets learn the art of Direct Communication
      “Direct communication can be defined as speech that specifically states and directs an action”
    • 21. COACHING SKILLS
      DESIGNING ACTION PLANS
      Lets understand how to Design Action Plans
      “Action Plan means deciding who is going to do what, by when and in what order for the organization to reach its strategic goals”
    • 22. COACHING SKILLS
      GOAL SETTING
      Follow the SMART way of setting goals
      “Goal setting is an effective tool for making progress by ensuring that participants in a group with a common goal are clearly aware of what is expected from them
    • 23. 7 Steps to Effective Coaching
      Naming the challenge and describing the outcome
      Brainstorming possible approaches
      Developing an action plan
      Setting deadlines
      Establishing criteria for evaluation
      Facilitating action
      Following through
      THE 7 STEPS
    • 24. “ALL COACHING IS , IS TAKING A PLAYER OR A MEMBER OF A TEAM, WHERE HE CANT TAKE HIMSELF”

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