The Internet Economy: The Race is On Commerce threshold 1998 1999 2000 2001 2002 2003 2004 2005 Hyper-growth begins Source: Forrester By 2003: Over half of all Internet transactions are made by non-PC devices. U.S. U.S. Canada Canada UK UK Japan Japan France France Italy Italy Germany Germany
eCommerce & eBusiness
eBusiness is defined as the process of using electronic technology to do business
eCommerce can be defined as a subset of eBusiness, and is the subset of eBusiness that focuses on commerce
The Emergence of eBusiness Enterprise Resource Planning Supply Chain Management Customer Relationship Management Selling Chain Management Procurement Management Knowledge Management Supp liers Services Customers Distributers Customers Partners Government Agents Partners So Where’s the eCommerce?
So, what is our definition of eCommerce?
eCommerce: The application of information technologies to enable business activity between two or more parties.
The Internet B2C, B2B, C2C
Whats all this “E-”
“ E-” or “e-” has been added to almost everything
Recently we have started to see the same with “ M- ” or “ m- ”.
M-Commerce is E-Commerce over wireless communications and typically to smaller handheld devices
Mlearning – using a mobile device to access learning materials
The Benefits of eCommerce
Opens new markets
Shortens business cycles
Extends reach beyond physical outlets
Permits customized products/service
Limitations of eCommerce
Integration of Internet with other customer service channels (telephone, counter, kiosk, etc.)
What Is eCommerce? Technology Perspective SQL HTTP Servlets HTML Servers Applets Browsers TCP/IP CGI Cookies POP Database JSPs Java MIME DW/DM SMTP FTP Authentication Encryption Wireless Pervasive Computing Smart Cards XML URL e-Payment SSL
What is eCommerce? Technology Perspective Mobile-Phone PDA Laptop Desktop Web Application Servers Data and Transaction Servers Edge Server The Hardware The Software
Introducing the One Minute Paper
On a card:
Write down: 1. The most important point of the lecture 2. The least clear point of the class; (you would like further explanation)