BARRIERS TO COMMUNICATIONPRESENTED BYNirbhay VarmaF.Y E.C
INTRODUCTION TOCOMMUNICATIONThe english word „communication‟ has beenderived from the Latin word “communis”which means common consequently itimpliesThat the communication is commonunderstanding through communion of mindsand hearts. This common understandingresults not only through transfer ofinformation and idea but also fromtransmission of the attitude .
DefinitionCommunication is defined as “ the process ofpassing information and understanding from oneperson to another it is essentially a bridge ofmeaning between the people by using the bridge aperson can safely cross the river of missunderstanding “Keith Davis
BARRIERS OF COMMUNICATIONBarriers of communication are thehindrances or the difficulties involved inthe process of communication whichdistort the message being properlyunderstood by the receiver.Barriers prevent the communicationfrom being effective.
Semantic barriers Semantic barriers are concerned withproblem and obstruction in theprocess of encoding and decoding themessage in to words or otherimpression .the use of differentlanguage, different interpretation ofdifferent words and symbols ,poorvocabulary and poor grammaticalknowledge are some the semanticbarriers
Semantic barriers Different language Different context for words andsymbols Poor vocabulary
Physical barriersAny disturbance or interference thatreduces the clarity and effectivenessof communication is called noise. itmay be physical or psychological,written or visual .noise distracts thepersons communicating and acts asbarrier to communication
Types of physical barrier1. Noise2. Improper time3. Distance4. Inadequate or overload information
Organizational barriers Organizational barriers occurs in theorganization due to rules ,regulationand hierarchical relationship .
Types of organizationalbarriers1. Rules and regulations2. Hierarchical relationship3. Non conducting of staff meetings4. Wrong choice of channel
Psychological barriersPsychological barriers arise frommotives ,emotions, social values ,different perception etc. these createpsychological distance , causemisunderstanding among people atwork and hinder the communicationprocess.
Types of psychologicalbarriers1. Selective perceptions2. Premature evaluation3. Poor listening4. Attitude of superiors5. emotions
Principle of communicationPrinciple of communication make iteffective .these principle are notexclusive .principle of communicationdivide in to two broad parts:1. 7cs of communication2. Other principle of communication
7cs of communication1. Candid : the message should be candid,it should not be indirect , multivocal or untrue .the message should be frank andstraight forward .2. Clear: the message to be communicatewhether oral or written should be clear . forthis not only clarity of expression is must, but also clarity of thoughts .3. Complete : completeness is necessaryfor effective communication incompletemessage breads misunderstanding andmisinterpretation.
Continued...4. concise :to retain the attention aswell as to save the time of the reader .itis essential that the message should beconcise .conciseness means conveyingthe message in fewest possible wordswithout sacrificing its completeness andclarity .5. concrete: the communicatedstatement should not be vague , rathershould be concrete and specific ,concrete expression create visual imagein the mind of the receiver which vagueor generalized statement can not
6. Correct : the message to becommunicated should be correct inspelling , in grammar , in format, incontent, in statistical information etc.7. Courteous : congenial andhealthy communication environment isessential to ensure the effectivenessof communication .
Other principle of communication1. Create synergetic environment2. Two way communication3. Strengthen communication flow4. Proper medias5. Encourage open communication6. Appropriate language7. Effective listening