SMTA Closer
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SMTA Closer

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SMTA Closer SMTA Closer Presentation Transcript

  •  
  • Now an AIR app Receptionist Application Presence Easy to use
  • Now an AIR app Receptionist Application Presence Easy to use
  •  
    • Call history
    Locates customer record based on caller ID Click to call Create notes & follow up activities during/after calls
    • Call history
    Locates customer record based on caller ID Click to call Create notes & follow up activities during/after calls
  •  
  • Group chat Feature control Presence Call control
  • Group chat Feature control Presence Call control
  •  
  • Screen pop on incoming Click to call Call control Notes and reporting
  • Screen pop on incoming Click to call Call control Notes and reporting
  •  
  • Click to call Fully integrated with ACT! Call history
  • Click to call Fully integrated with ACT! Call history
  •  
    • Record calls on demand
    Directory Access Visual conferencing
    • Record calls on demand
    Directory Access Visual conferencing
  •  
  • Integration with Webx, BroadSoft, Salesforce, and IP phone Set up a conference with a click
  • Integration with Webx, BroadSoft, Salesforce, and IP phone Set up a conference with a click
  •  
  • Personal Contacts XML Commpilot Remote Office Do not disturb
  • Personal Contacts XML Commpilot Remote Office Do not disturb
  •  
    • Screen pop on incoming
    Click to call Integrated with Lotus Notes
    • Screen pop on incoming
    Click to call Integrated with Lotus Notes
  •  
  • Instant Messaging Service Control Complete presence Call Control
  • Instant Messaging Service Control Complete presence Call Control