Building Your Business: Relationship and Other "Soft Skills" Mozcon 2013
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Building Your Business: Relationship and Other "Soft Skills" Mozcon 2013

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Ever dealt with a difficult client or a boss who just didn't understand? Brittan teaches you essential relationship building skills and tips and tricks for making your business interactions smooth and ...

Ever dealt with a difficult client or a boss who just didn't understand? Brittan teaches you essential relationship building skills and tips and tricks for making your business interactions smooth and easy. Whether you're always putting out fires or pitching new ideas, you won't want to miss this.

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Building Your Business: Relationship and Other "Soft Skills" Mozcon 2013 Building Your Business: Relationship and Other "Soft Skills" Mozcon 2013 Presentation Transcript

  • #MozCon BRITTAN BRIGHT Building Your Business: Relationship and Other Critical "Soft" Skills
  • Iacquire.com @iacquire @ @BrittanBright
  • Iacquire.com @iacquire DIRECTOR OF CLIENT STRATEGY @brittanbright
  • Iacquire.com @iacquire @brittanbright success The goal is @brittanbright
  • Iacquire.com @iacquire @brittanbright challenging Success is often @brittanbright
  • Iacquire.com @iacquire Chit chat N’ bull S#!t
  • Iacquire.com @iacquire … @brittanbright Communicate The key is to learn how to @brittanbright
  • Iacquire.com @iacquire PEOPLE...are unavoidable @brittanbright because
  • Iacquire.com @iacquire People everywhereARE They determine whether Your work succeeds or fails
  • Iacquire.com @iacquire sd There are ManyHardcore required Tools For success In business @brittanbright
  • Iacquire.com @iacquireHouse... Hardcore tools can build a @brittanbright
  • Iacquire.com @iacquireHOME But it takes a softer touch to make a @brittanbright
  • Iacquire.com @iacquire @brittanbright Framework A more personal set of skills to transform @brittanbright
  • Iacquire.com @iacquire @brittanbright welcoming Into someplace warm and @brittanbright
  • Iacquire.com @iacquire COMMUNICATION SKILLS EMPATHY EMOTIONAL AND SOCIAL INTELLIGENCE SELF-AWARENESS CONFIDENCE @brittanbright
  • Iacquire.com @iacquire One of the most important skills to have in business is the ability to translate complex concepts into plain English. -Myra Drucker @brittanbright
  • Iacquire.com @iacquire To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others. -Tony Robbins @brittanbright
  • Iacquire.com @iacquire Scenario 1: Delivering bad news Scenario 3: Dealing with bullies Scenario 2: Asking for money Scenario 4: Overcoming internal obstacles Dealing with bullies Overcoming internal obstacles Delivering Bad news Asking for money
  • Iacquire.com @iacquire Scenario 1: Delivering bad news Scenario 3: Dealing with bullies Scenario 2: Asking for money Scenario 4: Overcoming internal obstacles Colleagues vendors Client Your boss
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire Don’t limit yourself. Many people limit themselves to what they think they can do. You can go as far as your mind lets you. What you believe, remember, you can achieve. -Mary kay ash, Founder of mary kay cosmetics @brittanbright
  • Iacquire.com @iacquire Technique 1: Empathy. Using visualization techniques can help inspire @brittanbright
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire @brittanbright
  • Iacquire.com @iacquire The most important thing in communication is hearing what isn't said. -Peter Drucker @brittanbright
  • Iacquire.com @iacquire COMMUNICATION. Experiment with different forms of @brittanbright
  • Iacquire.com @iacquire Electric communication will never be a substitute for the face of someone who with their soul encourages another person to be brave and true. -charles dickens @brittanbright
  • Iacquire.com @iacquire Intelligencecomes in many colors, not just your favorite.
  • Iacquire.com @iacquire The single biggest problem in communication is the illusion that it has taken place. -George Bernard Shaw @brittanbright
  • Iacquire.com @iacquire Know thyself @brittanbright
  • Iacquire.com @iacquire The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you free. -Oprah The greatest thing you fear most has no power. Your fear of it is what has power. Facing the truth really will set you free. -Oprah @brittanbright
  • Iacquire.com @iacquireConfidence. Preparation increases @brittanbright
  • Iacquire.com @iacquire I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. -Estee Lauder I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard. -Estee Lauder @brittanbright
  • Iacquire.com @iacquire @brittanbright Hold the keys you
  • Iacquire.com @iacquire COMMUNICATION SKILLS EMPATHY EMOTIONAL AND SOCIAL INTELLIGENCE SELF-AWARENESS CONFIDENCE @brittanbright
  • Iacquire.com @iacquire @brittanbright touch Success in business Effective collaboration is critical for @brittanbright
  • Iacquire.com @iacquireMike King Jordan Garner Devin Asaro Jenn Sager iAcquire Peter Menchaca@iAcquire @jennsager@copydev @petermenchaca @jordanroseg @ipullrank Shout outs!
  • Iacquire.com @iacquire ThankYou Q&A@brittanbright
  • #MozCon