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Mobile Applications in Higher Ed

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Robert Hughes (Mt. SAC) and Brad Rippe (NOCCCD) discuss the strategies, development, and deployment of mobile applications at Mt. SAC, Cypress, Fullerton, and the School of Continuing Ed using …

Robert Hughes (Mt. SAC) and Brad Rippe (NOCCCD) discuss the strategies, development, and deployment of mobile applications at Mt. SAC, Cypress, Fullerton, and the School of Continuing Ed using Sungard's Mobile Connection.

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  •  VisualVM monitors application CPU usage, GC activity, heap and permanent generation memory, number of loaded classes and running threads. You can easily detect suspicious memory consumption and take an action - invoke garbage collection in the application or take a heap dump and browse the contents of application heap.
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    • 1. Mobile Applications: Meeting Students and Staff Where They Are Robert Hughes and Brad RippeMarch 18-20, 2012 Page 1
    • 2. Agenda • Why provide mobile applications? • What mobile applications to provide? • Development environment • Lessons Learned & Best Practices • Marketing Strategies • Future PlansMarch 18-20, 2012 Page 2
    • 3. About UsBrad Rippe Robert HughesIT Project Leader Director, Enterprise ApplicationsNorth Orange Community SystemsCollege District Mount San Antonio College March 18-20, 2012 Page 3
    • 4. If we don’t, someone else will…March 18-20, 2012 4
    • 5. Our Customers Demand it…• 2012 survey of 2,300 college-bound high school students – 94% use a mobile device at least once a week – 52% viewed a college’s web site on a mobile device – Source: https://www.noellevitz.com/papers-research-higher- education/2012/2012-mobile-expectations-reportMarch 18-20, 2012 5
    • 6. It’s the way that people do computing today…• June 2011 – the number of mobile subscribers in the US exceeded the US population• Between 2010 and 2011 the amount of wireless network traffic increased 111% – Source: http://www.ctia.org/media/press/body.cfm/prid/2133March 18-20, 2012 6
    • 7. It’s what your competitors are doing…• In 2011, 55% of public universities have activated, or plan to activate, mobile applications this year• Between 2010 and 2011, the number of community colleges with mobile app offerings or plans more than tripled (12% to 41%) – Source: 2011 Campus Computing Survey http://www.ecampusnews.com/top-news/report-mobile-app- use-exploding-on-campusMarch 18-20, 2012 7
    • 8. It’s what your students are learning…March 18-20, 2012 8
    • 9. It’s a skill set that you need to develop…March 18-20, 2012 9
    • 10. How to get started?• With your next vacancy, hire someone to own your mobile applications project – Java programmer, expert web/portal developer• SunGard Mobile Connection – approx. 6 month projectMarch 18-20, 2012 10
    • 11. Incorporate it into a wider web/portal project• North Orange County CCD: Included as part of a project to upgrade the Luminis portal (myGateway) from v 4.x (uPortal) to v. 5.x (LifeRay)• Mt. San Antonio College: Included as part of a project to improve and overhaul the campus websiteMarch 18-20, 2012 11
    • 12. It’s the next evolution in your web environment! Campus Website – 1990’s Portal – 2000’s Mobile Apps – 2010’sMarch 18-20, 2012 12
    • 13. How can you leverage this new platform?• Geolocation – more than a static map• Phone – click to call• Email – click to email• Text messaging• Camera – augmented reality; QR code reader; video chatMarch 18-20, 2012 13
    • 14. What Mobile Devices? Types of Smartphones iPhone 40% Blackberry 36% Android 22% Other 2% Source: Google AnalyticsSource: University of Colorado Boulderhttp://bit.ly/cE79pBMarch 18-20, 2012 Page 14
    • 15. What to Use to Write Applications?March 18-20, 2012 Page 15
    • 16. Solution: Sungard Mobile Connection • Mobile Connection 1.0 • Support multiple mobile platforms • Built on Open Source Software • Integrates with LDAP and Banner Data • Quick Start • m-Apps (Feeds, Grades, Schedule, Restaurant)March 18-20, 2012 Page 16
    • 17. What Applications to Provide?• 22 College/University iPhone apps — News - 21 — Directory - 18 — Maps - 18 — Events - 13 — Videos -9 — Courses -6 — Sports -6 — Photos -5 — Library -5 — Twitter -4• 8 vendor solutions• University Texas at Austin; Stanford; Harvard; Boston College; Saddleback; Irvine Valley College; Mt. Hood College; Rice University; moreMarch 18-20, 2012 Page 17
    • 18. What Applications to Include in NOCCCDRelease 1.0?• m-Apps • Student’s Daily Schedule • Grades • Restaurants • News Feed • Staff Directory • Class Schedule • Campus MapMarch 18-20, 2012 Page 18
    • 19. Technical Environment • Mobile Connection 1.0.1 • Java Development Kit (JDK) 1.6.21+ • Grails 1.3.6 - http://www.grails.org • Spring • Hibernate • Groovy • Rhodes Framework 2.2.5 - http://rhomobile.com/projects/rhodes • Ruby/Rails • Android SDK and NDK • Blackberry JDE • iOS SDK/XcodeMarch 18-20, 2012 Page 19
    • 20. Mobile Computing Architecture Mobile Server request response API Banner NOCCCD Basic Configuration Luminis IV LDAPMarch 18-20, 2012 Page 20
    • 21. Development Plan 3 institutions 3 platforms ~ 4 monthsMarch 18-20, 2012 Page 21
    • 22. Development Team Cypress District/SCE FullertonMarch 18-20, 2012 Page 22
    • 23. Development: Collaborating across theDistrictMarch 18-20, 2012 Page 23
    • 24. Development Strategy: Code RepositoryMarch 18-20, 2012 Page 24
    • 25. Lessons Learned • Don’t bite off more than you can chew • Use a syntax aware editor (STS or RhoStudio) • Develop a realistic timeline • Plan for App Store membership (Blackberry, Apple, Android) • Get the community involved • Contribute to Community Source Initiative – https://csicode.sungardhe.com/ • Read Mobile Connection Community in the Commons • Monitor comments and downloadsMarch 18-20, 2012 Page 25
    • 26. Best Practices • Monitor the Mobile Application Server • Apache Tomcat 6.0.32 • Run Non-Root User • Apache JMeter • JVM Options • JMX Tools • VisualVM http://visualvm.java.net/ • PSI Probe http://code.google.com/p/psi-probe/March 18-20, 2012 Page 26
    • 27. Marketing Strategy • Promote yourself – Facebook – Twitter – App Stores – Campus Web SitesMarch 18-20, 2012 Page 27
    • 28. Downloads to Date • App Store = 4820 5000 App Store • Android Market = 3315 4500 • Blackberry = 62 4000 3500 Android Total = 8197 Downloads 3000 2500 2000 1500 1000 500 Blackberry 0 *Statistics from 09/01/2011 - 03/14/2012 Ver 1.0March 18-20, 2012 Page 28
    • 29. Future Plans• Move framework from 1.1.1 to 1.2 • JQtouch to JQuery Mobile 1.0 • Searchable News Feeds • Schedule adds calendar/week view • Better tablet support • Statistics via Google Analytics• Add search feature and filtering to Class Schedule• Add Analytics to server• Improve User Interface design• Develop new applications including: – Financial Aid Status – Student Holds – Account Balance March 18-20, 2012 Page 29
    • 30. Mt San Antonio College Implementation Week 1 2/27/2012 Identify participants for Mobile App Workgroup Week 2 3/5/2012 OmniUpdate Conference March 4 - 8 Week 3 3/12/2012 Initial Kickoff meeting for Mobile Apps Week 4 3/19/2012 Identify strategic content providers; schedule RSS training Week 5 3/26/2012 RSS Training Week 6 4/2/2012 RSS Training Week 7 4/9/2012 Finalize m-apps, feeds for initial Mobile App launch Week 8 4/16/2012 Enterprise Application Systems Retreat; Marketing Plan Finalized Week 9 4/23/2012 www.mtsac.mobi page deployed; Board Presentation Week 10 4/30/2012 Submission to iTunes, Android Marketplace Week 11 5/7/2012 Testing by internal users Week 12 5/14/2012 Submission to iTunes, Android Marketplace Week 13 5/21/2012 Communication Plan Activated Week 14 5/28/2012 App store approval Week 15 6/4/2012 Live!March 18-20, 2012 Page 30
    • 31. Summary • Mobile Solution • Mobile Connection • Campus Community Involvement • Team Commitment • Developer Environment • Set a plan • Plan for the Future More technical information - http://slidesha.re/pjdbYK NOCCCD Sungard Case Study - http://bit.ly/wJKGnK NOCCCD Mobile – http://www.nocccd.edu/mobileMarch 18-20, 2012 Page 31
    • 32. Questions & AnswersMarch 18-20, 2012 Page 32