“We have struck iceberg. . .sinking fast. . .come to our assistance.”
Those words pierced the airwaves on a cold evening in 1912. Before they tapped the last
bit of Morse Code, they became the epitaph for the lives of the 1513 people lost that night
on the Titanic, because they could not get into the lifeboats. Of those who were able to get
into the lifeboats, 700 were rescued, all of them by the Carpathia. The ship was doomed
and slowly sliding into its watery grave.
Those of us who have studied the Titanic or at least saw the movie may know. It wasn’t the
iceberg that caused the disaster, but something else. Clear in my mind is the real reason
that mighty ship went down -- leadership had failed. The Titanic rests on the bottom of the
ocean, but we can resurrect the truth. The lessons we learn can have a positive impact on
our ability to lead others.
Lesson 1 : Leadership is Always Responsible
Leadership is more than a figurehead. This was Captain E.J. Smith’s retirement trip. He was
headed for the easy life. All he had to do was get to New York. No one is sure why he
ignored seven iceberg warnings from his crew and other ships. Responsibility can’t be
delegated. Leadership is responsible for everything the organization does or fails to do.
Lesson 2 : Technology Is Not a Substitute for True Leadership
The danger is not that computers will replace us. The real danger is when we start acting
like computers. When technology fails, leadership must prevail. Captain E.J. Smith said “I
cannot imagine any condition which would cause a ship to flounder. Modern shipbuilding
has gone beyond that.” If you don’t have good leadership, the best technology will not
save you from a disaster.
Lesson 3 : Watch for the Calm before the Storm
The quiet seas and a moonless sky made it hard to spot icebergs, making it deceiving that
things were ok. There were attempts to warn the Titanic from another ship (the Californian’s
Cyril Evans). But those messages were dismissed because Phillips (one of two Titanic
wireless operators) was busy sending commercial messages.
Lesson 4 : Biggest Is Not Always the Best
The larger an organization becomes, the greater its inflexibility. It can become more
difficult and cumbersome to steer, to adapt and to change courses. It becomes a
bureaucracy where rules, regulations, policies, procedures and “I need permission to
make a decision” becomes the norm. Once they saw the iceberg, it took too long for the
ship to react and steer away.
Lesson 5 : Leadership Looks Below the Surface
The ocean was as smooth as glass, deceptively dangerous. The biggest part of the
iceberg lay below ...unseen. Those who know what’s wrong with your “ship” are those who
are below, those who work on the front-line. Furthermore, they usually have the best ideas
and remedies to your problems. Start looking toward those on the front-line for ideas and
solutions. Do it before you hit the icebergs.
Lesson 6 : Leadership Looks Beyond the Horizon
The lifespan of a business is getting shorter. Only the most innovative will survive. Success
often gets an organization in trouble. A good “Captain” is on the lookout for changing
trends, changing needs, storms and icebergs. Be out there and keep a steadfast lookout
for the next change coming your way.
Lesson 7 : In A Disaster Everyone Is Equal
A good organization builds trust and a sense of equality among all the people who work
there. Ranking people limits potential. Clear the lines of communication and make
everyone feel they are rowing in the same direction for the same purpose. In a disaster
everyone is equal.
Lesson 8 : Life Is Not Guaranteed
The Titanic struck the iceberg shortly before midnight. Some passengers were asleep, but
many were still partying. The band was playing. People were dancing, eating, enjoying
life. They were confident life would go on, because the ship was "unsinkable." Like the
people on the Titanic, your life may end at any moment. Life is not guaranteed. Are you
ready for life to end?
Lesson 9 : In Death All Are Equal
In this life wealthy people may have some advantages, but in death, all are equal. Besides
rich people, the Titanic included many poor people in third class. People who paid $80,000
for a suite died alongside people who paid the equivalent of $700. John Jacob Astor and
other wealthy men were turned away from the lifeboats, because the rule was "women
and children first.”
Lesson 10 : The Danger of Neglected Warnings
The crew of the Titanic received many warnings about the danger they faced, but those
warnings went unheeded. Are you, like the owners of the Titanic, refusing to heed the
warnings, because you are not willing to pay the price. Are you like the crew of the
Titanic, ignoring the warnings, plunging on full speed ahead, refusing to turn? If so, you will
suffer a fate worse than she did!
Titanic was, by all measures, a disaster whose history we cannot change. We
can, however, honor those who perished in the cold, briny waters of the North Atlantic
by learning the many lessons Titanic offers. It may never be from death that we save
those we lead, but saving from financial or emotional loss is nonetheless important.
“You don't know what will happen tomorrow. Life
is like a vapor that appears for a little time, then
vanishes away.” - James 4:13,14