Objective Digital at Objective DigitalGreat show! Being social is so important! I recently posted a show on how to use Twitter for business http://www.slideshare.net/jamesbreeze/proactive-customer-service-with-twitter3 years ago
why any company should use social media?Presentation Transcript
why any company
should use social media?
july 2009
by Brieuc Saffré
the the
1. traditionnal / social media
era era
what you can do with
2. social media
what’s
3. coming with
social media
for a long time...
the
traditionnal
era
brand
the
traditionnal
era
brand
customers
brands controled the message
now,
more and more...
people ask, talk, look for advices & reviews, give
feedback & buy...
people ask, talk, look for advices & reviews, give
feedback & buy... o n l i n e
the
social media
era
and you can talk with them !
the
social media
era brand
people people people
people people
the
social media
era brand
people people people
people people
any traditionnal media
the
social media
era brand
people people people
people people
any traditionnal media
any social media
the
social media
era brand
people people people
people people
any traditionnal media
any social media with the brand
the
social media
People talk about
era your brand...
the
social media
People talk about
era your brand...
?
the
social media
People talk about
era your brand...
?
:)
the
social media
People talk about
era your brand...
they
really do
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the whether you are...
social media
era B I G
the
social media or not...
era
the
social media or not...
era
the
social media or not...
era
the
social media or not...
era
the
social media or not...
era
the
social media or not...
era
the even your
social media employees
era do...
the even your
social media employees
era do...
the even your
social media employees
era do...
the even your
social media employees (or potential)
era do...
the some companies
social media have already
era considered this
the social media give a
social media human aspect and
era authenticity to your brand
the
social media and when you talk
era with the customers...
the
social media if you’re not here...
era
you will lost opportunities
the and competitors
social media
era will exploit them
the and it’s hard to
social media
era recover...
but what can
you do with
social media?
what you can
do with many tools exist for
social media many possibilities...
what you can
do with many tools exist for
social media many possibilities...
blogs
forums
what you can
do with many tools exist for
social media many possibilities...
blogs
forums
and many others...
what you can
do with to create a community...
social media
what you can
do with to promote & inform...
social media
what you can
do with to know more about
social media your customers...
what you can
do with to improve your
social media product/service...
what you can
do with to deal with
social media complaints...
what you can
do with to give support...
social media
what you can
do with for a long term
social media relationship.
and what is
coming?
what’s
coming with it comes to
social media mobile now!
what’s
coming with it comes to
social media mobile now!
smartphones, notebooks and soon
the internet of things....
what’s
coming with it comes to
social media mobile now!
even when they’re about to
buy they can share their
experience, ask, talk, look for
advices & reviews...
smartphones, notebooks and soon
the internet of things....
what’s
coming with it comes to
social media mobile now!
even when they’re about to
buy they can share their
experience, ask, talk, look for
advices & reviews...
o n l i n e
smartphones, notebooks and soon
the internet of things....
what’s
coming with
social media
for the moment,
people search with
what’s
coming with
social media
but tomorrow they will
probably search with
(i mean their friends)
still
hesitating?
any
question ?
i’ll be happy to
have a chat
with you and
skype : brieuc_s
help your twitter : _brieuc
business my blog: .com
I recently posted a show on how to use Twitter for business
http://www.slideshare.net/jamesbreeze/proactive-customer-service-with-twitter 3 years ago