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Building Bridges Across The Generational Divide: Our increasingly diverse society is reflected in our growing workforce. For the first time in our lifetime we have the potential of working with four different generations in the same workplace. Each generation communicates, interacts with others and is motivated by a different set of values. As this dramatic shift continues, organizations large and small must continue to strive to help all employees embrace and capitalize on their differences. In this presentation led by Brian Smith - a leading authority on soft-skills training and leadership development - you will explore ideas and innovations to help address those differences, and create healthy and productive interactions in the workplace. This presentation provides valuable insights into how to build collaborative teams, reduce conflict, problem solve, communicate and listen more effectively and deal with difficult people and challenging situations better.