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Day 1 Evening - Top10 Lessons Learned Serge Lafontaine
Day 1 Evening - Top10 Lessons Learned Serge Lafontaine
Day 1 Evening - Top10 Lessons Learned Serge Lafontaine
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Day 1 Evening - Top10 Lessons Learned Serge Lafontaine

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  • 1. Lead to Win Alumni 2002 – Top 10 Lessons Learned Summary July 28 th , 2009 Collaborators: Ahmed Metwally Chuck Colford Dave Vicary Jerry Everett Gordon Miller Serge Lafontaine
  • 2. Top 10 Lessons Learned Slide
    • Invest in building points of difference
      • What are your customers willing to pay for?
    • Engage customers to learn their points of pain and capability
      • Adopt alternative solutions
      • Be aware and careful of the single customer situation
      • Protect your advocates, customers are your best referrals
    • Call on your customers first, then your investors
      • Sales calls must far outnumber money raising calls.
    • Act your size, walk away from large clients pressures
    • Validate your business model early
      • Many assumptions will be wrong, either good or bad for you
      • Stay focused, don’t make major shifts and define your ideal customer
  • 3. Top 10 Lessons Learned
    • Validate your success with a paycheck
      • If you work for free too long you have the wrong business model.
    • Build a strong team; if in doubt do not hire
      • Hire the next generation of leaders, not just employees
      • New hires HAVE TO believe in your company
    • Stay away from venture capitalists.
      • Exhaust all other possible financing options before considering VC funding
    • Start with a shareholder agreement
      • Makes sure that everyone has skin in the game
    • Define what success means to you and act accordingly
      • You don’t have to be the next Microsoft
      • Define your exit strategy
    Slide

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