Brian P HuardObjective; To secure a challenging I.T. career with a solid company that will utilize my education, skills, experience, and personal attributes which include dedication, problem solving, meeting goals, and the ability to follow through.
Certifications MCSE (Microsoft Certified Systems Engineer, #8149624) MCSA (Microsoft Certified Systems Administrator, #8149624) MCTS (Microsoft Certified Technology Specialist #8149624) MCP (Windows XP Microsoft Certified Professional, #8149624) CompTia A+ and Network+ Areas of Proficiency Windows Server 2003 Firewall Hardware /Software Windows Server 2008 Configuration Network Infrastructure Windows 7 / XP Antivirus Routing Active Directory AntiSpyware Cabling DNS Management Virus Removal Building PC’s Backup Infected Presentation Projectors Disaster Recovery Computers Performance Tuning
NetworkingProtocols: TCP/IP, NetBeui, IPX, DLC/LLC, RIP, IGRP, PPP, PPTP, L2TPServices: Active Directory, WINS, DHCP, DNS, NDS, HTTP, FTP, TelnetConnectivity: Ethernet, Fast Ethernet, DSL, Point To Point, Frame Relay, ISDNMedia: Twisted Pair, Fiber, Coax, Serial, WirelessHardware: Routers, Switches, Bridges, Hubs, Firewalls, Wireless AP, PrintersBackup Systems: DDS, DLT, AIT, NASOperating Systems: Microsoft Windows Server 2003/2008, NovellNetware, Linux, SCO UnixEmail Systems: Exchange 2003/2008, MSMailDatabase Engines: Microsoft SQL Server, Pervasive SQL, BtrieveHardware:Dell, Compaq, HP, Cisco, Intel, 3Com, Flowpoint, Cayman, Netopia, SonicWall, RedCreek, Netscreen, Linksys, Dlink, Efficient NetworksFault Tolerance: Disk Mirroring, Duplexing, Striping, Hot Stand By, Hot SwapTroubleshooting: Packet Analyzers, Security Analyzers, Network/PerformanceMonitor
DesktopDesktop OS: MS-DOS, Windows XP/Vista/7 MAC OS 10/XHardware: Laptops, PDA’s, Scanners, Printers, USB, Firewire, MultipleMonitorsManufacturers: Dell, HP, Sony, Toshiba, Gateway, ClonesCustom Build: High Performance PC’s, From 3Ghz Core 2 Duo to I-7Sandy Bridge with DDR5 GPUApplications: MS Office 97’ - 2010, MS Publisher, AdobePhotoshop, Adobe CS5 including Adobe Audition, Cool Edit Pro, NortonAntivirus/Corporate Edition, Microsoft Security Essentials, BrowserConfiguration for maximum security including Mozilla Firefox, InternetExplorer, Google Chrome, Additional Antivirus/AntiSpyware programsinclude NOD ESET32, Spybot, Acronis Disk Director, Acronis Backup andRecovery including full disk and partition imaging, Windows Installer CleanUp, 3rd party recovery tools including Hiren’s Boot CD, MJBKeyfinder, Virtual PC, Auslogics Disk Defrag, Shields Up, Wireshark, PCAnywhere, WinZip, WinRAR, Magic Iso, Daemon Tools Pro, Dual Boot Pro
Professional Experience (1)Small business owner/operator “Watchdog Networking” PresentWatchdog Networking provides secure hardware and software computer solutions for businesses and homeusers in the Temecula Valley. We offer; Desktop Support services Microsoft Office / Exchange / Cloud email migration Virus and Spyware removal Network Administration / DHCP / DNS / Active Directory Network set up, configuration, troubleshooting, and repair Server installation, configuration, and repairI.T. Tech-Pros, Escondido, CA 2012-2013Field Engineer / Desktop Support II On-Site Technician performing software and hardware diagnosis, troubleshooting, and repair for 10 businesses and a total of approximately 500 users. Configuring Microsoft Office, Exchange, and migrating users to the Cloud Desktop Support II specialist supporting Windows XP Pro, Windows Vista, Windows 7, Windows Server 2003, 2008, SBS 2008, and various mobile devices including Blackberry, Android, and iPhones. Proficient in Kaseya and Connectwise management and ticketing systems. Daily configuration of Active Directory, DNS, NTFS permissions, shares, file and print servers, remote desktop, VPN connections, and virtual machines.
Professional Experience (2) Microsoft Store 0007, Costa Mesa, CA (Contracted by DecisionOne) Lead Computer and Network Repair Technician (Tier 2 and 3 Support) Oversaw a team of seven Microsoft technicians and consultants to ensure computer and network software problems are accurately diagnosed, reasonable expectations are given, and repairs were performed within 72 hour time frame. Responsible for repairing and verifying all BIOS, DNS, DHCP, TCP/IP, NetBIOS, Group Policy, and Firewall configurations of personal and Small Business PC’s. Use PC Doc and other diagnostic tools to look for hardware problems, and replace as necessary, including CPU, GPU, motherboards, keyboards, hard drives, and other components, in both desktops and laptops. “Final technician” to attempt intricate repairs of operating systems (manually removing viruses, fixing start up, registry editing, command line tools, user profile configuration) before informing customer PC needs a fresh install (which would cause them to lose all programs) with 98 percent success rate. Final sign off of Quality Assurance Checks before releasing PC to customer. Repair and configuration of Outlook as it connects and interfaces with Cloud based applications (iCloud, Skydrive, Office 365, etc) and Exchange Server
Professional Experience (3) Senior PC Repair Tech2011 So Cal Computer Repair, Temecula, CA Built and rebuilt personal, business, and gaming computers. Specialized in antivirus and spyware removal. Installed systems in local businesses and set up software, networking, etc. Exceeded expectations by being realistic in goal-setting, timely regarding project management and completion, paying attention to detail, ensuring customer satisfaction, and thorough follow up.Media Consultant (Outside Sales Representative)2009-2010 KATY “The Mix” Radio Station, Temecula, CA2006-2009 Clear Channel Radio, Temecula, CA Daily cold calls through telephone, email, and in person with the goal of reaching and setting appointments with company “decision maker” Used "solution based selling" to learn prospect pain and needs Designed and presented custom proposals for each prospect Voiced and produced both local and national commercials, with laptop PC and audio editing tools such as Cool Edit Pro and Adobe Audition Was top-biller several months straight by implementing “customer needs-based sales solutions” and ensuring customer satisfaction after every marketing campaign.
Professional Experience (4)Audio Visual Media Administrator2004- 2006 Calvary Chapel Murrieta, Murrieta, CAOversaw 40 volunteers and employees for operation of Audio Visual equipment, for church and school, ina facility that ran 14 hours a day, 7 days a weekTaught Electronic Media class at High School level, and trained students to operate equipmentResponsible for maintenance and upkeep of all Electronic Media equipment in Church, ElementarySchool, and High School, including purchasing and installation, total budget approximately 40k per yearInstalled and wired projector, screen, and computer interface for PowerPoint presentations, DVD’s, etc.Electronic Media Manager2002- 2004 Calvary Chapel Bible College, Murrieta, CA Designed, connected, did troubleshooting, and oversaw operations of recording systems to capture classes on video and record to computer. Taught college class on Electronic Media, and trained students to operate campus equipment for daily recording and Audio / Visual needs. Collaborated with upper management to write and publish standards of acceptable use, logical, physical, and wiring diagrams for entire facility including database of all equipment in use including purchase price.
Contacts• To connect with Brian on Facebook http://brianhuard.com• For a general question feel free to email firstname.lastname@example.orgTo find his small business start-up go towww.watchdognetworking.com