Usability
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Usability review

Usability review

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    Usability Usability Presentation Transcript

    • Chapter 10 - Usability
      • Brian Cary - ENGL 2116
      • - Reasons for usability testing
      • - How usability fits into writing processes
      • - Understand the goal of always improving usability
      • - Know about planning sessions
      • - Recognize participants must represent users
      • - Know that usability testers must observe and record reactions
      • - Know that testers analyze the data
    • Usability
      • Usability refers to how successfully and satisfactorily a person uses a product, document, or website.
      • Usability Traits:
      • Easy to learn
      • Easy to remember
      • Efficient
      • Satisfying
      • Error free
    • Usability in the workplace
      • Usability testing helps designers and writers catch problems in their documents and websites before the final version is produced.
      • Usability testing can help writers and designers create better documents which helps users
      • Not every document must be tested
    • User-Centered Design
      • Steps to put users at the center of design:
      • Predesign
      • Usability measurement
      • Iterative design
    • Usability testing in a lab
      • 2 rooms
      • Users in one room, engaging in tasks
      • Administrators in other room, recording info
      • Microphones between rooms
      • Sometimes contracted out to companies
    • Usability testing outside a lab
      • In the field:
      • Real office, home, or other workplace environment
      • Testing takes place after something has been released
      • Real-world situations
    • Establish a team
      • Collaborative testing produces good usability
      • Can be one or two people
      • All members of team must have interest in learning more about the usability of the product
      • Must have different viewpoints
    • Define the parameters of the test
      • What is the time frame for the test?
      • What is the budget for the testing?
      • Where will the testing take place?
      • Who is the audience for the test results?
    • Define the user profile
      • Identify the type of people:
      • Age
      • Education
      • Gender
      • Job type
      • Physical characteristics
      • Stress levels
    • Establish the issues and goals of the test
      • Issues:
      • Will users be able to quickly and easily find the online registration from the home page?
      • Will users be able to recover quickly and easily if they make an error?
      • Goals:
      • Registration will be easy to reach, with only 1 mouse click from the homepage
      • Students will be able to review before submitting
    • Write the test plan
      • Allows others to see what the test will accomplish
      • It is the outline for the test and its procedures
      • Clarifies the issues and goals
    • Components of a test plan
      • Title page
      • Table of contents
      • Statement of purpose
      • Statement of test issues and goals
      • Description of test environment
      • User profile
      • List of participant tasks
      • Methods of evaluation
    • Recruit and screen participants
      • Advertising in a newspaper
      • Searching through customer lists
      • Contacting professional organizations
      • Scanning a preformed database of qualified users
    • On the Web: useit.com
      • http://www.useit.com