Health/sanitation</li></li></ul><li>Development Review & Economic Development<br /><ul><li>Council & COSADC have stated that fostering a successful business “climate” through business-friendly processes and staff is equally important to financial incentives when encouraging economic development
Progress: created Development Coordinator position, instituted the Development Review Committee, revamped the site plan and plat review processes, created 100+ customer handouts, composed SOPs in three divisions
Changes brought us up to par with other cities
Next step: a guided, external review and implementation process for revamping</li></li></ul><li>Why Improve the Review Process Now?<br /><ul><li>Development is slow
Upcoming completion of the Community Development Building (former Health Building) and consolidation of all development processes except Water Utilities
Real and perceived problems with the development review process
Need for cultural change in regulatory divisions</li></li></ul><li>
Outcomes of the Process<br /><ul><li>Create a more effective development review process that focuses on reduced cost to the business community (time), better quality reviews, and improved customer service delivery
Provide benchmarks for documenting and measuring performance
Create an organizational development and cultural plan for the new Economic and Community Development Department & development review partners (Water, Health) to collaborate and function more effectively
Provide options for technological improvements</li>
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