Ethics     Brett DillonRESNET Conference 2010
Ethics                          Values                   Prevention         Failure
Ethics & Morals     Ethics               MoralsSystem of beliefs   Standards of behaviorCritical thinking        Legislate...
Dr. Mallard          NCISplayed by David McCallum          CBS www.moviesoundclips.net
Critical Thinking• Recognize problem• Research• Decide what to do• Justify to self & others
Failure MoralStandardActions
Causes of Failure• Pressure• Pleasure• Power• Pride• Priorities
Moral Disengagement• Not “result justifies the action”• Cognitive mechanism• De-activates moral self-regulation• Frees us ...
Strategic Forgetting“Bad behavior motivates moral leniency and leads to        strategic forgetting of moral rules.”      ...
How we view ourselves         Us                   Them      More fair              Less fair Less self-interested   More ...
Permissive Environments “People respond to the permissiveness of theirenvironment and seize the opportunity to behave     ...
Pre-emptive Justification• Past ethical behavior• Future ethical behavior
Will we?             Future behavior                                  50%                                  33%            ...
Concurrent Justification       Sports Magazine         Swimsuit with Sports Articles 100  75  50  25   0             Sport...
Gender BiasGroups       Male           Female            More                               More          education,  1   ...
Self-deceptionO what a tangled web we weaveWhen first we practise to deceive!    - Sir Walter Scott, Marmion
Cope through Forgetting         Image: FreeDigitalPhotos.net
Prevention• Written code of ethics• Frame decision making
Written Code of Ethics• Exposure to code reduces  unethical behavior• Signing moral code virtually  eliminates it
Framework for Decision Making• Economic analysis• Legal analysis• Ethical analysis
Guidelines• Take responsibility• Develop discipline• Know yourself• Align priorities & values• Admit wrongdoing & ask  for...
Guidelines• Put family ahead of work• Put people over profits• Keep your word• Be loyal• Know your boundaries & enforce  t...
Actions     "It is no use to  preach to [children]   if you do not act  decently yourself."Theodore RooseveltSpeech to Hol...
Scenario #1     It is your first day on the job atWeBeGreenEnergy, a rating company       that has a great reputation.On y...
Values• Golden Rule •   How do you want to be treated?     •   Valued     •   Appreciated     •   Trusted     •   Respecte...
The RESNET Code   • Professional Conduct   • Representations of Services and      Fees   • Conflicts of Interestwww.resnet...
Professional Conduct•   Keep your certifications up to date•   Comply with the Standards & Procedures•   Remain objective ...
Representation of Services & Fees • Don’t mislead people • Fully disclose fees, scope and   deliverables PRIOR to doing work
Conflicts of Interest• Comply with disclosure form  requirements• Don’t double dip without consent• Inform clients of righ...
Scenario #2     A friend of yours (who works for a competitor) invites you to dinner. Whenyou arrive, she asks you if you ...
Bibliography•   Chance, Zoë, and Michael Norton. 2009. ““I read Playboy for the    articles” Justifying and rationalizing ...
Contact          Brett Dillon  bdillon@ibsadvisorsllc.com   www.ibsadvisorsllc.comDesign support by Backyard Studios     w...
Upcoming SlideShare
Loading in …5
×

Ethics

531 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
531
On SlideShare
0
From Embeds
0
Number of Embeds
3
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Ethics

  1. 1. Ethics Brett DillonRESNET Conference 2010
  2. 2. Ethics Values Prevention Failure
  3. 3. Ethics & Morals Ethics MoralsSystem of beliefs Standards of behaviorCritical thinking Legislated Internalized Externalized
  4. 4. Dr. Mallard NCISplayed by David McCallum CBS www.moviesoundclips.net
  5. 5. Critical Thinking• Recognize problem• Research• Decide what to do• Justify to self & others
  6. 6. Failure MoralStandardActions
  7. 7. Causes of Failure• Pressure• Pleasure• Power• Pride• Priorities
  8. 8. Moral Disengagement• Not “result justifies the action”• Cognitive mechanism• De-activates moral self-regulation• Frees us from self-sanction & guilt• Caused by unethical behavior
  9. 9. Strategic Forgetting“Bad behavior motivates moral leniency and leads to strategic forgetting of moral rules.” - Shu, Gino, and Bazerman 2009
  10. 10. How we view ourselves Us Them More fair Less fair Less self-interested More self-interested Less interested in $ More interested in $ More honest Less honest More trustworthy Less trustworthy
  11. 11. Permissive Environments “People respond to the permissiveness of theirenvironment and seize the opportunity to behave unethically.” - Shu, Gino, and Bazerman 2009
  12. 12. Pre-emptive Justification• Past ethical behavior• Future ethical behavior
  13. 13. Will we? Future behavior 50% 33% 17%Prediction 0% Actual
  14. 14. Concurrent Justification Sports Magazine Swimsuit with Sports Articles 100 75 50 25 0 Sports Articles Importance of articles Chance & North 2009
  15. 15. Gender BiasGroups Male Female More More education, 1 experience, less less education experience More More education, 2 experience, less less education experience
  16. 16. Self-deceptionO what a tangled web we weaveWhen first we practise to deceive! - Sir Walter Scott, Marmion
  17. 17. Cope through Forgetting Image: FreeDigitalPhotos.net
  18. 18. Prevention• Written code of ethics• Frame decision making
  19. 19. Written Code of Ethics• Exposure to code reduces unethical behavior• Signing moral code virtually eliminates it
  20. 20. Framework for Decision Making• Economic analysis• Legal analysis• Ethical analysis
  21. 21. Guidelines• Take responsibility• Develop discipline• Know yourself• Align priorities & values• Admit wrongdoing & ask forgiveness quickly
  22. 22. Guidelines• Put family ahead of work• Put people over profits• Keep your word• Be loyal• Know your boundaries & enforce them
  23. 23. Actions "It is no use to preach to [children] if you do not act decently yourself."Theodore RooseveltSpeech to Holy Name Society,Oyster Bay, August 16, 1903
  24. 24. Scenario #1 It is your first day on the job atWeBeGreenEnergy, a rating company that has a great reputation.On your first field verification with yoursupervisor, he tells you that the key tomaking money at this is to make sure that you don’t cause the builder any trouble- hinting that failure is not anoption. You observe him writing down test results from the blower door that are lower than the gauge numbers. What should you do?
  25. 25. Values• Golden Rule • How do you want to be treated? • Valued • Appreciated • Trusted • Respected • Understood • Not taken advantage of
  26. 26. The RESNET Code • Professional Conduct • Representations of Services and Fees • Conflicts of Interestwww.resnet.us/standards/practice/ethics.htm
  27. 27. Professional Conduct• Keep your certifications up to date• Comply with the Standards & Procedures• Remain objective in recommendations• Participate in Quality Assurance Program• Don’t embarrass the organization• Don’t embarrass the profession• Don’t disclose client information• Commit to Professional Development
  28. 28. Representation of Services & Fees • Don’t mislead people • Fully disclose fees, scope and deliverables PRIOR to doing work
  29. 29. Conflicts of Interest• Comply with disclosure form requirements• Don’t double dip without consent• Inform clients of right to competitive bid for recommended work• Don’t allow interest in any business to affect rating
  30. 30. Scenario #2 A friend of yours (who works for a competitor) invites you to dinner. Whenyou arrive, she asks you if you could give her some advice. It seems that the company she works for is certifyinghomes based upon projected ratings, not confirmed ratings. They spot check homes for the TBI, but do not reinspect failures of the TBI since that wouldincrease the cost to the builder- they also do not perform duct and infiltration testing on every home. They are not a sampling provider. What do you do?
  31. 31. Bibliography• Chance, Zoë, and Michael Norton. 2009. ““I read Playboy for the articles” Justifying and rationalizing questionable preferences”. Harvard Business School Working Paper 10-18• de Vries, Paul, and Barry Gardner. 1992. The Taming of the Shrewd: A Marketplace Handbook for Smart Ethics, Scrupulous Strategy, and Sound Decision-Making. Thomas Nelson, Inc.• Hosmer, LaRue. 1996. The Ethics of Management. Irwin McGraw- Hill.• Maxwell, John C. 2003. Theres No Such Thing As "Business" Ethics: Theres Only One Rule For Making Decisions. Warner Books.• Owen, James P. 2005. Cowboy Ethics: What Wall Street Can Learn from The Code of the West. Stoecklein Publishing & Photography.• Shu, Lisa L., Francesca Gino and Max H. Bazerman. 2009. “Dishonest Deed, Clear Conscience: Self-Preservation Through Moral Disengagement and Motivated Forgetting”. Harvard Business School Working Paper 09-078.
  32. 32. Contact Brett Dillon bdillon@ibsadvisorsllc.com www.ibsadvisorsllc.comDesign support by Backyard Studios www.backyardstudios.net

×