Guidelines• Put family ahead of work• Put people over profits• Keep your word• Be loyal• Know your boundaries & enforce them
Actions "It is no use to preach to [children] if you do not act decently yourself."Theodore RooseveltSpeech to Holy Name Society,Oyster Bay, August 16, 1903
Scenario #1 It is your first day on the job atWeBeGreenEnergy, a rating company that has a great reputation.On your first field verification with yoursupervisor, he tells you that the key tomaking money at this is to make sure that you don’t cause the builder any trouble- hinting that failure is not anoption. You observe him writing down test results from the blower door that are lower than the gauge numbers. What should you do?
Values• Golden Rule • How do you want to be treated? • Valued • Appreciated • Trusted • Respected • Understood • Not taken advantage of
The RESNET Code • Professional Conduct • Representations of Services and Fees • Conflicts of Interestwww.resnet.us/standards/practice/ethics.htm
Professional Conduct• Keep your certifications up to date• Comply with the Standards & Procedures• Remain objective in recommendations• Participate in Quality Assurance Program• Don’t embarrass the organization• Don’t embarrass the profession• Don’t disclose client information• Commit to Professional Development
Representation of Services & Fees • Don’t mislead people • Fully disclose fees, scope and deliverables PRIOR to doing work
Conflicts of Interest• Comply with disclosure form requirements• Don’t double dip without consent• Inform clients of right to competitive bid for recommended work• Don’t allow interest in any business to affect rating
Scenario #2 A friend of yours (who works for a competitor) invites you to dinner. Whenyou arrive, she asks you if you could give her some advice. It seems that the company she works for is certifyinghomes based upon projected ratings, not confirmed ratings. They spot check homes for the TBI, but do not reinspect failures of the TBI since that wouldincrease the cost to the builder- they also do not perform duct and infiltration testing on every home. They are not a sampling provider. What do you do?
Bibliography• Chance, Zoë, and Michael Norton. 2009. ““I read Playboy for the articles” Justifying and rationalizing questionable preferences”. Harvard Business School Working Paper 10-18• de Vries, Paul, and Barry Gardner. 1992. The Taming of the Shrewd: A Marketplace Handbook for Smart Ethics, Scrupulous Strategy, and Sound Decision-Making. Thomas Nelson, Inc.• Hosmer, LaRue. 1996. The Ethics of Management. Irwin McGraw- Hill.• Maxwell, John C. 2003. Theres No Such Thing As "Business" Ethics: Theres Only One Rule For Making Decisions. Warner Books.• Owen, James P. 2005. Cowboy Ethics: What Wall Street Can Learn from The Code of the West. Stoecklein Publishing & Photography.• Shu, Lisa L., Francesca Gino and Max H. Bazerman. 2009. “Dishonest Deed, Clear Conscience: Self-Preservation Through Moral Disengagement and Motivated Forgetting”. Harvard Business School Working Paper 09-078.
Contact Brett Dillon email@example.com www.ibsadvisorsllc.comDesign support by Backyard Studios www.backyardstudios.net