Feedback Works
Miracles

Benefits
Everyone craves
Feedback

Benefits
To be successful you
must have it

Benefits
It helps you learn

Benefits
Makes sure we are
going in same direction
as others

Often afraid of
giving and receiving
feedback

"If you have ideas and
information that will help
someone perform better,
it's hostile not to share
them.”
How to Give Good Feedback, By: Gina Imperato, Fast Company

Effective Feedback is a
gift
that we give and receive

Giving Feedback
Tips
Sources : Lisa Kohn, Chatswood Consulting Group
University of New South Wales, White Paper
Fast Company, Seth Godwin- “Give great feedback”
Fast Company, Gina Imperato“Give great feedback”

Tip One
Plan what you are
going to say

Tip Two
Be specific

For example
Try: Your design on the Jackson Moonie
Project was on time. One thing that
might be worth considering is getting it
right first time. We revised your design a
a number of time due to errors
Instead of: You don’t get your design
right before you present to the client.

Tip Three
Own your feedback –
speak from the “I”

For example
Try: I know that sometimes we are
under pressure to meet time deadlines.
I’ve noticed that in these circumstances
the quality of the work is compromised.
Instead of: You should stop rushing your
work and making mistakes in the process

Tip Four
Be timely

For example
Try: Yesterday, I felt your presentation to
the client needed more information on
the thought behind your design
Instead of: Last year you presented
really badly to the clients

specific

Tips for receiving feedback

1. Remember to
breath

We get tense, and are
therefore less able to
hear

2.Listen carefully and
make sure you
understand

Really clarify and confirm what
you hear. Make sure its specific

3. Take time to digest
what has been said

Even good feedback can be difficult
to absorb.
Its important to grant yourself time
to consider it

Lifelong learning process to
get feedback right

Enjoy the learning that
you’ll get