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What’s your story?
Branding for startups

MaRS Best Practices | October 17, 2011

Brenda van Ginkel | Brand Marketing Specialist
What’s your story?
• Know the problem you’re solving
What’s your story?
• Know the problem you’re solving
• Build your story
What’s your story?
• Know the problem you’re solving
• Build your story
• Define a content strategy
What’s your story?
• Know the problem you’re solving
• Build your story
• Define a content strategy
• Find your voice
A brand is not a logo
– Marty Neumeier, The Brand Gap
Your brand is
the perception that lives in the hearts and minds
of other people
YOU ARE RESPONSIBLE FOR YOUR BRAND
Know the problem you’re solving
Why?
What’s their pain point?
Make your solution
relevant and meaningful
to people outside your company
differentiate
own it
Identify the pain point
Make your solution unique
Inspire
Make it matter
Own your deep slice
Find your competitive advantage
Own your deep slice
Find your competitive advantage
Build your story
Value proposition

This tells people what your company offers to deliver; something unique and
compelling that brings value to your target. How will this improve their lives?

Positioning

This defines the company in a way that’s relevant to your audience.
It includes your competitive advantage and your deep slice of your space.

Brand promise

What can customers expect that you will deliver? This needs to be something
they won’t find from another company, that will be meaningful to them.

Benefits

The benefits support the value proposition for your audience.
They play a supporting, not top line role.
Value proposition

This tells people what your company offers to deliver; something unique and
compelling that brings value to your target. How will this improve their lives?

Positioning

This defines the company in a way that’s relevant to your audience.
It includes your competitive advantage and your deep slice of your space.

Brand promise

What can customers expect that you will deliver? This needs to be something
they won’t find from another company, that will be meaningful to them.

Benefits

The benefits support the value proposition for your audience.
They play a supporting, not top line role.
Value proposition

This tells people what your company offers to deliver; something unique and
compelling that brings value to your target. How will this improve their lives?

Positioning

This defines the company in a way that’s relevant to your audience.
It includes your competitive advantage and your deep slice of your space.

Brand promise

What can customers expect that you will deliver? This needs to be something
they won’t find from another company, that will be meaningful to them.

Benefits

The benefits support the value proposition for your audience.
They play a supporting, not top line role.
Value proposition

This tells people what your company offers to deliver; something unique and
compelling that brings value to your target. How will this improve their lives?

Positioning

This defines the company in a way that’s relevant to your audience.
It includes your competitive advantage and your deep slice of your space.

Brand promise

What can customers expect that you will deliver? This needs to be something
they won’t find from another company, that will be meaningful to them.

Benefits

The benefits support the value proposition for your audience.
They play a supporting, not top line role.
Value proposition

This tells people what your company offers to deliver; something unique and
compelling that brings value to your target. How will this improve their lives?

Positioning

This defines the company in a way that’s relevant to your audience.
It includes your competitive advantage and your deep slice of your space.

Brand promise

What can customers expect that you will deliver? This needs to be something
they won’t find from another company, that will be meaningful to them.

Benefits

The benefits support the value proposition for your audience.
They play a supporting, not top line role.
brand presence
content + presence
= engagement
consider who you’re talking to...
...and what you’re talking about
Define a content strategy
content + platforms
be discerning
keep it simple
Find your voice
How are you sounding?
Don’t Write Headlines For Social Media
Posts!
Positive, optimistic
and upbeat
No jargon and insider language
Good news zone
Inspire
Inspire
Share the love
Be humble
Be inviting
Be authentic
Products are things that are made.
Brands are created in the minds and hearts of users.

Thank you.
Products are things that are made.
Brands are created in the minds and hearts of users.

Brenda van Ginkel
home page about.me/brendavg | www.thenarrativebuild.com
twitter @brendavg

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What's your story?

  • 1. What’s your story? Branding for startups MaRS Best Practices | October 17, 2011 Brenda van Ginkel | Brand Marketing Specialist
  • 2. What’s your story? • Know the problem you’re solving
  • 3. What’s your story? • Know the problem you’re solving • Build your story
  • 4. What’s your story? • Know the problem you’re solving • Build your story • Define a content strategy
  • 5. What’s your story? • Know the problem you’re solving • Build your story • Define a content strategy • Find your voice
  • 6. A brand is not a logo – Marty Neumeier, The Brand Gap
  • 7. Your brand is the perception that lives in the hearts and minds of other people
  • 8. YOU ARE RESPONSIBLE FOR YOUR BRAND
  • 9. Know the problem you’re solving
  • 10. Why?
  • 12. Make your solution relevant and meaningful to people outside your company
  • 19. Own your deep slice Find your competitive advantage
  • 20. Own your deep slice Find your competitive advantage
  • 22. Value proposition This tells people what your company offers to deliver; something unique and compelling that brings value to your target. How will this improve their lives? Positioning This defines the company in a way that’s relevant to your audience. It includes your competitive advantage and your deep slice of your space. Brand promise What can customers expect that you will deliver? This needs to be something they won’t find from another company, that will be meaningful to them. Benefits The benefits support the value proposition for your audience. They play a supporting, not top line role.
  • 23. Value proposition This tells people what your company offers to deliver; something unique and compelling that brings value to your target. How will this improve their lives? Positioning This defines the company in a way that’s relevant to your audience. It includes your competitive advantage and your deep slice of your space. Brand promise What can customers expect that you will deliver? This needs to be something they won’t find from another company, that will be meaningful to them. Benefits The benefits support the value proposition for your audience. They play a supporting, not top line role.
  • 24. Value proposition This tells people what your company offers to deliver; something unique and compelling that brings value to your target. How will this improve their lives? Positioning This defines the company in a way that’s relevant to your audience. It includes your competitive advantage and your deep slice of your space. Brand promise What can customers expect that you will deliver? This needs to be something they won’t find from another company, that will be meaningful to them. Benefits The benefits support the value proposition for your audience. They play a supporting, not top line role.
  • 25. Value proposition This tells people what your company offers to deliver; something unique and compelling that brings value to your target. How will this improve their lives? Positioning This defines the company in a way that’s relevant to your audience. It includes your competitive advantage and your deep slice of your space. Brand promise What can customers expect that you will deliver? This needs to be something they won’t find from another company, that will be meaningful to them. Benefits The benefits support the value proposition for your audience. They play a supporting, not top line role.
  • 26. Value proposition This tells people what your company offers to deliver; something unique and compelling that brings value to your target. How will this improve their lives? Positioning This defines the company in a way that’s relevant to your audience. It includes your competitive advantage and your deep slice of your space. Brand promise What can customers expect that you will deliver? This needs to be something they won’t find from another company, that will be meaningful to them. Benefits The benefits support the value proposition for your audience. They play a supporting, not top line role.
  • 28. content + presence = engagement
  • 29. consider who you’re talking to...
  • 30. ...and what you’re talking about
  • 31. Define a content strategy
  • 34.
  • 37. How are you sounding?
  • 38. Don’t Write Headlines For Social Media Posts!
  • 40. No jargon and insider language
  • 48. Products are things that are made. Brands are created in the minds and hearts of users. Thank you.
  • 49. Products are things that are made. Brands are created in the minds and hearts of users. Brenda van Ginkel home page about.me/brendavg | www.thenarrativebuild.com twitter @brendavg