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BRENDEN BROWN | LAKE VILLA, IL | brenbrown43@gmail.com | 312.493.6186

Objective:

To pursue a career growth opportunity within a respected company that values employees and work-life
balance, where I can develop skill sets by partnering with the business and clients. I want to work for a
company that not only values their clients, but also values employees for their talent, desire, and integrity.

Achievements
    Centralized access provisioning process and rectified separation of duties (manage-access) audit
       exceptions in one of the leading electronic equipment company’s PeopleSoft HR and Financial
       systems, saving a multimillion dollar client contract from termination within 25 days.
    Exceeded client contractual commitments/obligations by planning with executive and
       management-level colleagues and implementing business process improvement initiatives, for
       example, automation of manual processes requiring human intervention into self-service solutions
       saving thousands of dollars from spending.

Core Skills and Values:

    -   Analytical/Research – Able to assess a situation, seek multiple perspectives, gather more
        information when necessary, identify and address key issues.
    -   Communication – Exceptional listener and communicator who effectively conveys information
        verbally and in writing.
    -   Leadership/Management – Goal-driven department lead who maintains a productive climate and
        confidently motivates, mobilizes, and coaches teammates to meet high performance standards.
    -   Problem Solving/Reasoning/Creativity – Innovative problem-solver who can generate workable
        solutions and resolve complaints.

Technical Skills:

        -    High-level understanding of 7-layer OSI model, VPNs, IP networking/routing, network and
             transport protocols TCP/IP, IPv4/6, ICMP, R/ARP, DNS, HTTP, FTP, Telnet, SNMP, SSH,
             DHCP

Languages/Protocols     Tools/Applications (not limited to)                 Operating Systems
ASP.NET w/ C#           Adobe Acrobat Professional                          IBM z/OS
Javascript              Cognos Access Manager (BI Tools)                    Novell Directory
HTML                    Citrix Access Management Console – XenApp           Services/eDirectory
JCL                     IBM Lotus Notes 6.5                                 Unix (Sun Solaris 8, 9, 10)
SQL                     MS Office – Access, Excel, PowerPoint, Project,     Windows (XP, 2000, 2003, 7)
SSH                     OneNote, Outlook, Visio
TSO                     Microsoft SQL Server Management Studio and
                        Enterprise Manager
                        Novell ConsoleOne
                        Novell Identity Manager and DirXML
                        Oracle SQLDeveloper/SQL Plus
                        PeopleSoft versions 8 through 9 (PS
                        Application Designer and Query) / HCM
                        Ruby on Rails
                        SecureCRT and SecureFX
                        Sun Identity Manager
                        Vanguard / RACF
                        Microsoft Active Directory / Terminal Server
Work Experience:

November 2011 – Present: Aon Corporation | Lincolnshire, IL

Global Physical Security Systems Specialist, Corporate Security & Safety
• Responsible for the safety and security of all Aon facilities, in charge of managing security center and
    guard operations, establish protocols, respond to incidents, collaborate with HR representatives and
    conduct investigations related to physical security incidents to ensure a safe working environment.
• Manage and administer regional physical security systems and equipment, to include, but not limited
    to: access control and alarm monitoring, CCTV/video recording systems, and communication systems
• Manage and coordinate regional service repairs, preventive maintenance, inventory and replacement
    schedules for security systems and equipment
• Establish and maintain written standards and guidelines for security systems and equipment to ensure
    operability, reliability and consistent application of security standards is maintained
• Utilize system database reporting tools to create, modify and maintain customized security reports that
    meet company, client and regulatory reporting requirements and audits
• Perform quality assurance database reviews, analysis and reporting
• Perform system programming on system installation projects, including hardware and software
    upgrades, and change management maintenance of systems
• Perform regional security bid specifications; review bids, analyze costs and provide guidance to
    approved proposals and installation.

July 2006 – November 2011: Aon Corporation (formerly Hewitt Associates, LLC) | Lincolnshire, IL

Technology Support Analyst, Identity & Access Management
• Represent the Information Security Management organization on projects including:
        o On-boarded internal and external users access to non/proprietary applications
        o Exceeded client contractual commitments/obligations by planning with management,
             implementing business process improvement initiatives such as manual process automation
             decrease in human intervention to prevent errors in administration and implemented into self-
             service solutions.
        o Right-shoring business processes to foster global competitiveness.
        o Top leader in identifying and analyzing security risks, specifying system requirements and
             procedural measures to ensure confidentiality, integrity and availability of client data.
        o Administered and managed technical and information security programs, projects, and
             resources worldwide.
        o Presented solution propositions to executives, managers, and leaders in all lines of businesses
             within the organization.
        o Created role-based security access for internal colleague’s access to IT resources
• Created and administered reports for terminated users, employee role transfers, and segregation of
    duties conflicts in multiple platforms and applications used by the enterprise. Ensure risk mitigation by
    communicating issues to risk owners.
• Multi-tasked and prioritized on a daily basis to meet business requirements within established service
    level agreements. Identified opportunities within business processes preventing exceptional client
    service in a timely manner. Consulted with product owners and compliance team to create
    documentation, provide training and subject matter expertise, and guaranteed first-call resolution for
    Aon Hewitt’s IT helpdesk.
• Collaborated with business units within Technology organization to create training program for the IS
    Security department. Actively trained new team members to adequately support/perform job
    responsibilities.
September 2005 – July 2006: Spherion on Premise: Hewitt Associates, LLC | Lincolnshire, IL

Data Security Administrator
• Administered access requests to the associate and client population to applications and systems
    including applications delivered through Citrix Presentation Server, Siebel, server access via LDAP
    (Active Directory and Novell eDirectory), and applications that require RSA authentication.
• Administered monthly associate transfer process to ensure access appropriateness to comply with
    Sarbanes Oxley regulation for financial applications hosted on UNIX servers and Oracle databases.

Education:

March 2012 | Midwest Security Conference | Lisle, IL
Summer 2007 – Fall 2011 | B.S. in Information Systems, DePaul University | Chicago, IL
     - Obtained a Bachelor’s of Science degree in Information Systems at the College of Computing &
         Digital Media and graduated with GPA of 3.0 (actual 2.991).
Fall 2005 – Summer 2007 | College of Lake County | Grayslake, IL
     - Attended courses half-time while working full time.
July/August 2004 | National Youth Leadership Forum-Technology | Silicon Valley, CA
2001 - 2005 | Antioch Community High School | Antioch, IL
     - Graduated top 9% of my class with high honors

Areas of Interest: Computers, Sports, Fitness, Horseback riding and showing

References: Available upon request.

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Brenden Brown Resume

  • 1. BRENDEN BROWN | LAKE VILLA, IL | brenbrown43@gmail.com | 312.493.6186 Objective: To pursue a career growth opportunity within a respected company that values employees and work-life balance, where I can develop skill sets by partnering with the business and clients. I want to work for a company that not only values their clients, but also values employees for their talent, desire, and integrity. Achievements  Centralized access provisioning process and rectified separation of duties (manage-access) audit exceptions in one of the leading electronic equipment company’s PeopleSoft HR and Financial systems, saving a multimillion dollar client contract from termination within 25 days.  Exceeded client contractual commitments/obligations by planning with executive and management-level colleagues and implementing business process improvement initiatives, for example, automation of manual processes requiring human intervention into self-service solutions saving thousands of dollars from spending. Core Skills and Values: - Analytical/Research – Able to assess a situation, seek multiple perspectives, gather more information when necessary, identify and address key issues. - Communication – Exceptional listener and communicator who effectively conveys information verbally and in writing. - Leadership/Management – Goal-driven department lead who maintains a productive climate and confidently motivates, mobilizes, and coaches teammates to meet high performance standards. - Problem Solving/Reasoning/Creativity – Innovative problem-solver who can generate workable solutions and resolve complaints. Technical Skills: - High-level understanding of 7-layer OSI model, VPNs, IP networking/routing, network and transport protocols TCP/IP, IPv4/6, ICMP, R/ARP, DNS, HTTP, FTP, Telnet, SNMP, SSH, DHCP Languages/Protocols Tools/Applications (not limited to) Operating Systems ASP.NET w/ C# Adobe Acrobat Professional IBM z/OS Javascript Cognos Access Manager (BI Tools) Novell Directory HTML Citrix Access Management Console – XenApp Services/eDirectory JCL IBM Lotus Notes 6.5 Unix (Sun Solaris 8, 9, 10) SQL MS Office – Access, Excel, PowerPoint, Project, Windows (XP, 2000, 2003, 7) SSH OneNote, Outlook, Visio TSO Microsoft SQL Server Management Studio and Enterprise Manager Novell ConsoleOne Novell Identity Manager and DirXML Oracle SQLDeveloper/SQL Plus PeopleSoft versions 8 through 9 (PS Application Designer and Query) / HCM Ruby on Rails SecureCRT and SecureFX Sun Identity Manager Vanguard / RACF Microsoft Active Directory / Terminal Server
  • 2. Work Experience: November 2011 – Present: Aon Corporation | Lincolnshire, IL Global Physical Security Systems Specialist, Corporate Security & Safety • Responsible for the safety and security of all Aon facilities, in charge of managing security center and guard operations, establish protocols, respond to incidents, collaborate with HR representatives and conduct investigations related to physical security incidents to ensure a safe working environment. • Manage and administer regional physical security systems and equipment, to include, but not limited to: access control and alarm monitoring, CCTV/video recording systems, and communication systems • Manage and coordinate regional service repairs, preventive maintenance, inventory and replacement schedules for security systems and equipment • Establish and maintain written standards and guidelines for security systems and equipment to ensure operability, reliability and consistent application of security standards is maintained • Utilize system database reporting tools to create, modify and maintain customized security reports that meet company, client and regulatory reporting requirements and audits • Perform quality assurance database reviews, analysis and reporting • Perform system programming on system installation projects, including hardware and software upgrades, and change management maintenance of systems • Perform regional security bid specifications; review bids, analyze costs and provide guidance to approved proposals and installation. July 2006 – November 2011: Aon Corporation (formerly Hewitt Associates, LLC) | Lincolnshire, IL Technology Support Analyst, Identity & Access Management • Represent the Information Security Management organization on projects including: o On-boarded internal and external users access to non/proprietary applications o Exceeded client contractual commitments/obligations by planning with management, implementing business process improvement initiatives such as manual process automation decrease in human intervention to prevent errors in administration and implemented into self- service solutions. o Right-shoring business processes to foster global competitiveness. o Top leader in identifying and analyzing security risks, specifying system requirements and procedural measures to ensure confidentiality, integrity and availability of client data. o Administered and managed technical and information security programs, projects, and resources worldwide. o Presented solution propositions to executives, managers, and leaders in all lines of businesses within the organization. o Created role-based security access for internal colleague’s access to IT resources • Created and administered reports for terminated users, employee role transfers, and segregation of duties conflicts in multiple platforms and applications used by the enterprise. Ensure risk mitigation by communicating issues to risk owners. • Multi-tasked and prioritized on a daily basis to meet business requirements within established service level agreements. Identified opportunities within business processes preventing exceptional client service in a timely manner. Consulted with product owners and compliance team to create documentation, provide training and subject matter expertise, and guaranteed first-call resolution for Aon Hewitt’s IT helpdesk. • Collaborated with business units within Technology organization to create training program for the IS Security department. Actively trained new team members to adequately support/perform job responsibilities.
  • 3. September 2005 – July 2006: Spherion on Premise: Hewitt Associates, LLC | Lincolnshire, IL Data Security Administrator • Administered access requests to the associate and client population to applications and systems including applications delivered through Citrix Presentation Server, Siebel, server access via LDAP (Active Directory and Novell eDirectory), and applications that require RSA authentication. • Administered monthly associate transfer process to ensure access appropriateness to comply with Sarbanes Oxley regulation for financial applications hosted on UNIX servers and Oracle databases. Education: March 2012 | Midwest Security Conference | Lisle, IL Summer 2007 – Fall 2011 | B.S. in Information Systems, DePaul University | Chicago, IL - Obtained a Bachelor’s of Science degree in Information Systems at the College of Computing & Digital Media and graduated with GPA of 3.0 (actual 2.991). Fall 2005 – Summer 2007 | College of Lake County | Grayslake, IL - Attended courses half-time while working full time. July/August 2004 | National Youth Leadership Forum-Technology | Silicon Valley, CA 2001 - 2005 | Antioch Community High School | Antioch, IL - Graduated top 9% of my class with high honors Areas of Interest: Computers, Sports, Fitness, Horseback riding and showing References: Available upon request.