Rachel Aukes Lessons from the BPM Trenches Lessons One Team Learned From Their BPM Projects

to build commitment build bridges  

Business and Technology think about process differently   

BPM project roles BPM requires a new kind of relationship between IT and the Business   

transform best practices into best standards The Playbook brings consistency across BPM projects   

Playbacks keep everyone on the same page    Sometimes a picture is worth 1000 words

Playbacks

keep everyone on

the same page

Interventions immunize against scope creep   BPM PhD

Interventions

immunize against scope creep

collaboration delivers results results  

The BPM Project Toolbox Bridges Partnerships Playbooks Playbacks Interventions

“ Hell, there are no rules here – we're trying to accomplish something.” Thomas Edison So… just get started. you’ll learn along the way.

“ Hell, there are no rules here –

we're trying to accomplish something.”

Thomas Edison