My presentation for Sheshunoff on the Competitive Advantage of Air Banking. Description: Will your financial institution be prepared when bricks give way to clicks? We've all seen the commercials about businesses moving to the cloud, but financial institutions have another storm to weather. As traditional banking evolves, what affect will new technology have on the relationships we have with our customers? Customers banking expectations are definitely shifting and this discussion will include what some businesses and banks are doing to cater to a banking experience in the clouds. The conference agenda includes: · Defining banking in the clouds · Analyzing this shift as revolutionary or evolutionary for our institutions · Preparing for conversation changes with your customers · Optimizing the use of social media · Evaluating current branch effectiveness · Incorporating the latest technological solutions

1. Competitive Advantages
of Air Banking

2. Enterprise Compliance Management
About Us
• Enterprise Grade
• Vendor Management
• Consumer Compliance
• Gramm-Leach-Bliley Act
• Business Continuity
• FFIEC (IT Handbooks)

3. Presenter
Brad Garland
CEO, RiskKey.com

4. 4
• Evolutionary or Revolutionary?
• Changing the conversation
• Technology & Compliance
• Banking Game Changers

6. “The Cloud”
Evolutionary or Revolutionary?

7. Technological
Cultural

8. Technological Shift

9. Locations - 70s Machines - 80s/90s
People - Today Documents - 90s/00s

10. Fast forward Innovation
4th century 1896 1920s Last 15 years!
Newspapers Radio TV Blogs/Podcasts
Google
Facebook
Twitter
DVR/Tivo
Xbox/Wii

11. Cultural Shift

12. News
Information
Mass Media
Advertising
Data

13. News Blogs
Information Wiki’s
Mass Media Video/Podcasts
Advertising Personal Reviews
Data Niche Content

14. ‘Cloud’ adoption
increases
Technology is
easier & cheaper

16. Changing the
conversation

24. Translate it to banking please?!

28. Banking in the Clouds
• Anywhere/Anytime
• Improved Reliability
• Still Secure
• Big or small? Don’t care.

29. Checking volumes on the decline

30. You’re doing it, too!
• Outsourced Cores
• Branch Capture
• Virtualization
• VoIP Phones
• Mobile Access

32. Technology
&
Compliance

33. A Plan for Success
• Executive Buy-in
• Risk Assessment
• Develop Policies
• Train & Monitor

34. • Don’t overcomplicate
• Plan for adjustments
as you go
• Train, train, and
retrain!

35. Banking
Game Changers

36. New
Accounts

37. Merchant
Processing

38. Savings
Accounts

39. Mobile
Banking

40. Personal
Finance
Managers

41. PFMs
for
Business

42. P2P Lending

43. Investments

45. Recap
• Banking is changing
• Decentralized, Real-time
• Social Media has its pro’s and
con’s
• Research latest technologies
(Finovate or Techcrunch)
• Prepare for the moving target

46. Thanks!
Q&A Brad Garland
brad@thegarlandgroup.net