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  • Careers in Corporate Travel Presented to: International Society of Travel & Tourism Educators Presented by Eric Casey, CAE NBTA Senior Director, Marketing, Membership & Communications October 4, 2007
  • What is Corporate Travel Management?
    • Comparatively new profession
    • Travel is typically the 2 nd or 3 rd largest controllable expenses on a company’s balance sheet
    • Travel managers utilize technology, data on their travelers and their spending clout to maximize savings for their company while ensuring the safety and security of their travelers
  • The Marketplace
    • Domestic business travel in the US -- $300 Billion per year
    • Global business travel expenditures per year – $650B
  • NBTA 101
    • 3,200-member professional association
    • Buyer-led (60:40 buyer to supplier ratio)
    • Alexandria, Virginia Headquarters – 40 Staff
    • Related entities
      • NBTA Asia Pacific
      • NBTA Canada
      • NBTA Mexico
      • NBTA Foundation
      • Government Travel Group
      • 42 Chapters, 1 Branch
  • Committees & Councils
    • Legislative Advisory Council
    • NBTAPAC Board
    • Aviation Committee
    • Corporate Social Responsibility
    • Data Protection Committee
    • Groups & Meetings Committee
    • Hotel Committee
    • International Risk Management Committee
    • Technology Committee
  • NBTA Partners
    • Meeting Professionals International (MPI)
    • Institute for Supply Management (ISM)
    • Business for Diplomatic Action (BDA)
    • Travel Business Roundtable (TBR)
    • Travel Industry Association (TIA)
    • World Travel & Tourism Council (WTTC)
    • National Academy Foundation (NAF)
    • U.S. Chamber of Commerce
    • Next Generation Air Transportation System (NGATS)
    • Paragon Partnership
  • 2008 NBTA Educational Programs
    • Mexico City
    • Sao Paolo
    • Shanghai
    • Toronto
    • London
    • Milan
    • Sydney
    • Los Angeles
    • Washington, DC
    • Atlanta
    • New York
  • Continuing Education
      • Fundamentals of Business Travel Management (CTE)
      • CCTE Program
        • Industry’s only professional certification program
        • 450+ graduates
      • Global Leadership Program
        • With Wharton School
        • Industry’s only graduate-level program
  • Careers in Corporate Travel
    • Multi-faceted responsibilities
    • Financially rewarding
    • Extensive travel
    • Career opportunities as a buyer or seller of corporate travel services
  • Responsibilities of Today’s Corporate Travel Manager
    • Strategic development of travel program
    • Negotiate with travel vendors
      • Air
      • Hotel
      • Car Rental
      • Chauffeured transportation
      • Credit Cards
      • TMCs
  • Responsibilities of Today’s Corporate Travel Manager
    • Establish and administer travel policy
    • Administer corporate travel program
    • Evaluate and apply new technologies
    • Benchmark travel operations
    • Develop, control, analyze & report corporate travel budget
  • Additional Responsibilities
    • Manage/supervise relationship with corporate travel agencies
    • Investigate travel complaints
    • Administer corporate credit card programs
    • Manage meetings
    • Implement strategic meetings management programs
    • Ensure traveler security
    • Risk management
    • Corporate social responsibility
    • Crisis management
  • Still more responsibilities
    • Fleet management
    • Corporate jet services
    • Relocation services
    • Video conferencing
    • Food service
    • Emergency evacuation
  • Educational Levels of Corporate Travel Managers
  • Budgets Managed – Domestic T&E
  • Budgets Managed – Int’l T&E
  • Travel Dept. Reports To:
    • Finance – 24%
    • Purchasing – 19%
    • Administration – 12%
    • Human Resources – 11%
    • Strategic Sourcing – 11%
    • Operations – 6
    • Other – 15%
  • More About Corporate Travel Managers
    • 80% are female
    • Average of 6 people within travel dept.
    • Half of NBTA travel managers run global travel programs
    • Avg. of more than 5,000 domestic travelers in program
    • Avg. of roughly 3,000 int’l travelers
  • Base Compensation by Years of Experience $101,000 $60,000 $75,000 $84,249 11-20 yrs $100,000 $56,450 $75,000 $80,097 >20 yrs $86,000 $60,000 $70,000 $76,875 6-10 yrs $82,500 $57,875 $72,500 $79,538 3-5 yrs $83,000 $45,000 $65,000 $68,135 <3 yrs 75 th percentile 25 th percentile Median Average
  • Base Compensation by Level of Education Completed $73,000 $53,000 $60,000 $65,587 Other $120,500 $70,000 $85,000 $93,086 Masters $96,750 $62,000 $82,200 $81,930 Bachelors $89,250 $52,000 $73,500 $75,888 Associates $75,000 $50,750 $62,000 $67,863 HS 75 th percentile 25 th percentile Median Average
  • Total Compensation by Job Title $44,900 $47,192 Coordinator $58,000 $69,893 Supervisor $80,000 $84,298 Manager $118,000 $122,507 Director $119,500 $134,587 VP 80,000 $88145 All responses Median Average Job Title
  • Compensation of Travel Agents vs Travel Managers
  • Resources for Students Seeking Careers in Corporate Travel Management
    • Fundamentals of Business Travel Management Course
      • Covers all primary components of managed travel programs
        • Cost containment
        • Establishing policies
        • Addressing traveler safety and security
        • Setting up performance benchmarks
        • Proving ROI
        • Utilizing Technology
  • Fundamentals Course (cont’d)
    • Offered in classroom, as an online course or as a workbook
    • Following completion, students may take exam
    • Those who pass exam earn CTE designation (Corporate Travel Expert)
    • The right credential to get a foot in the door
  • Other NBTA Resources for Students
    • Student membership
      • Access to all NBTA member information
      • $49 rate ($345 for practitioners)
    • NBTA Career Center
    • NBTA Chapters
      • 42 chapters
      • Local networking opportunities
  • Special Offer for Students of ISTTE Members
    • Students may take this course for $345
    • Includes:
      • Fundamentals of Business Travel Management Course (regular price $545)
      • The CTE exam (regular price $100)
      • NBTA Student membership for one year ($49 value)
  • Contact Information
    • National Business Travel Association
    • 1422 N. Royal St., 4 th Floor
    • Alexandria, VA 22314
    • 702-684-0836
    • www.nbta.org
    • [email_address]