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Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
Jane postlethwaite
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Jane postlethwaite

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  1. Social networking – What’s the point? Jane Postlethwaite Social Media Officer
  2. What is the point? <ul><li>Provide information & advice to residents </li></ul><ul><li>Listening to discussion </li></ul><ul><li>Contribute to conversation </li></ul><ul><li>Get residents involved </li></ul><ul><li>Identify residents’ needs </li></ul>
  3. How we do it Council Website Facebook Page Youtube Flickr General Brighton & Hove Photography group Submissions to gallery group used on main website Refuse & Recycling Page Twitter Twitpic Bit.ly Link shortening & tracking site
  4. Our Facebook Page
  5. Twitter Raising council profile Consultation Customer service Keyword searches Talking to residents Feedback Listening to Residents Broadcasting Information Twitter
  6. Social Media Checklist <ul><li>Why do you want to use social media? </li></ul><ul><li>Who is your audience? </li></ul><ul><li>What sites do you want to use? </li></ul><ul><li>Guidelines </li></ul><ul><li>Responsibility </li></ul><ul><li>Budget? </li></ul><ul><li>Monitoring </li></ul>
  7. What do residents want? <ul><li>Put yourself in the position of the resident </li></ul><ul><li>What are they saying? </li></ul><ul><li>Why are they saying it? </li></ul><ul><li>Are the same subjects being talked about? </li></ul><ul><li>What can be done about this? </li></ul>
  8. <ul><li>Jane Postlethwaite </li></ul><ul><li>Social Media Officer </li></ul>http://www.brighton-hove.gov.uk

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