Contender Solutions is an authorized ServiceNow partner providing IT services and solutions in the ServiceNow platform. We specialize in IT Service Management (ITSM).

1. Contender Solutions
Experts in IT Service Management
CAPABILITIES SUMMARY
© 2015 Contender Solutions - Confidential & Proprietary

2. © 2015 Contender Solutions - Confidential & Proprietary
About Us
Who We Are
Contender Solutions is an authorized solutions partner, providing expert services in the ITSM platform space.
We started our practice in 2012 and we were the fasted growing Subcontractor in 2013. In 2014, we were the
#1 ServiceNow Subcontractor.
Data Storage
Built around our core competencies, we take a strong approach to federal enterprise architecture services by
addressing all aspects of your IT needs. Our delivery process can help guide you in a system’s correct
implementation and our certified professionals can create effective solutions for a full spectrum of federal
enterprise architecture needs.
Consulting Services
Our industry experts will help you secure and optimize the most strategic component to success, your people.
We begin our partnership by seeking to understand your business targets, hardware and software needs and
the gaps between your current and future state. We then develop a game plan with our Subject Matter
Experts to close those gaps with the right people, skills and a solution.

3. © 2015 Contender Solutions - Confidential & Proprietary
Portfolio of Customers

4.  ITSM
 Expert Services
 Assessments
 Discovery
 Service Catalog
 Orchestration
 Asset Management
 Solution Design
 Incident Management
 Knowledge Management
 Production Deployment
 Application Configuration
 Change Management
 Project Portfolio Management
© 2015 Contender Solutions - Confidential & Proprietary
Our Services

5. © 2015 Contender Solutions - Confidential & Proprietary
Industries Served
Department of Defense
Energy & Gas
Medical & Healthcare
Higher Education

6. © 2015 Contender Solutions - Confidential & Proprietary
ITSM
Contender Solutions ITSM Implementation Advantages:
 Consolidate IT service tools to a single system of record
 Automate repetitive tasks to boost productivity
 Measure progress toward your long-term business vision
 Prevent service disruptions
 Reduce cost and accelerate your business
 Increase speed of request fulfillment

7. © 2015 Contender Solutions - Confidential & Proprietary
Why Us?
You will experience:
 Best in class Consultants
 Experience with multiple
custom applications and
integration
 Proven track record of
successful projects
 Scalable and flexible solutions
 A trusted advisor who will
analyze your business,
develop a solution, and
deliver with flawless
execution.
What our Customers are saying…
“ I just wanted to let you know Contender is doing an
outstanding job. To say I am pleased with their
performance thus far would be an understatement..”
“I wanted to let you know that we just closed the
project with great success. I wanted to thank to you
for providing us an outstanding technical consultant
and I would be happy to work with Contender again.
You delivered on every aspect of the deployment on
time and well executed. “
“ It is clear from the consultants output, that
they really understand our project needs and
goals.”

8. Contact Us
1511 N. Westshore Blvd., Suite 220
Tampa, Florida 33607
813.642.3837
info@contendersolutions.com
www.contendersolutions.com
© 2015 Contender Solutions - Confidential & Proprietary