TFS Manager for Dynamics CRM                Integration Made Easy (packaged!)                                             ...
Two Components  1. Dynamics CRM 2011 Managed Solution      – Packaged application (best practice)      – Easy import and i...
A New Case is Created                                       All mandatory                                   fields are com...
Case is Saved    Case is saved                         “Send to TFS”                                              button  ...
Send Case to TFS & Confirm Action                                                  Click                                  ...
TFS Work Item is Created                            New work item (#20)                             is generated in TFSCRM...
TFS Work Item                                              Work items are populated                                       ...
TFS Work Item Information Populates CRM     TFS work item information     populates Dynamics CRMCRM and TFS Integration
Work Item (Bug) is Resolved & Fixed                              Suppose… the work item                              (bug)...
Status is Updated in CRM                                                        TFS status changes are                    ...
Nest Steps?          TFS Manager for Dynamics CRM•   Download a Solution Overview (PDF)•   View our Product Video (product...
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CRM 2011 and TFS 2010, 2012 Integration

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Packaged integration connector between Microsoft Dynamics CRM 2011and Team Foundationn Server (TFS 2010 and TFS 2012).

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CRM 2011 and TFS 2010, 2012 Integration

  1. 1. TFS Manager for Dynamics CRM Integration Made Easy (packaged!) Now supports TFS 2012! sales@quantumwhisper.com 1-888-368-2999CRM and TFS Integration
  2. 2. Two Components 1. Dynamics CRM 2011 Managed Solution – Packaged application (best practice) – Easy import and installation (and clean uninstall) – Deploys on-premise, partner hosted environments or on Microsoft CRM Online (in minutes!) 2. TFS Manager Web Application – Microsoft Internet Information Server 7 (IIS) Web Application (site) – Deploys on-premise, at your IIS web hosting provider’s site or on Microsoft Azure (we also host!)CRM and TFS Integration
  3. 3. A New Case is Created All mandatory fields are completed A new section is added to the case form In this example, a product is also identifiedCRM and TFS Integration
  4. 4. Case is Saved Case is saved “Send to TFS” button lights-upCRM and TFS Integration
  5. 5. Send Case to TFS & Confirm Action Click “Send to TFS” Click “OK” to confirmCRM and TFS Integration
  6. 6. TFS Work Item is Created New work item (#20) is generated in TFSCRM and TFS Integration
  7. 7. TFS Work Item Work items are populated with CRM data (e.g. title) To learn more about our mapping tool and how it works --- Please see the next If you remember, this was the bug set of screenshots description in Dynamics CRM (see previous slides). Note, you can also map custom fields.CRM and TFS Integration
  8. 8. TFS Work Item Information Populates CRM TFS work item information populates Dynamics CRMCRM and TFS Integration
  9. 9. Work Item (Bug) is Resolved & Fixed Suppose… the work item (bug) is resolved in TFS…CRM and TFS Integration
  10. 10. Status is Updated in CRM TFS status changes are automatically updated in TFS Customer support / helpdesk can click the work item link for more detailCRM and TFS Integration
  11. 11. Nest Steps? TFS Manager for Dynamics CRM• Download a Solution Overview (PDF)• View our Product Video (product page)• Request a LIVE Demo (contact us)• Start a FREE TRIAL (just sign-up!)• Request a Quote? (see button on pricing page) www.quantumwhisper.com sales@quantumwhisper.com 1-888-368-2999

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