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Indian Business Behavior
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Indian Business Behavior


This Presentation discuss about the Business culture in India. Hope you enjoy it.

This Presentation discuss about the Business culture in India. Hope you enjoy it.

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  • 1. International ManagementCulture Report In Japan
    Instructor: Ryan Rogers
    Presenter: Ho Thi Hue
  • 2. Demographic
    Location: Eastern Asia, island chain between the North Pacific Ocean and the Sea of Japan/East Sea, east of the Korean Peninsula.
    Capital: Tokyo
    Population: 127,333,002 (July 2004 est.)
    Ethnic Make-up: Japanese 99%, others 1% (Korean 511,262, Chinese 244,241, Brazilian 182,232, Filipino 89,851, other 237,914)
  • 3. Demographic
    Religions: observe both Shinto and Buddhist 84%, other 16% (including Christian 0.7%)
  • 4. Cherry blossom
  • 5. GeertHofstede Cultural Dimensions
  • 6. Power Distance
    Japan: 50 World Average: 52
    Seniority ranks and hierarchy is clearly identified in the organization
    Japanese is believed to have a vertical relationship in the society
    Managers create a positive relationship with their subordinates by using persuasive skill
    Create a trust and respect between manager and subordinate
  • 7. Individualism
    Japan: 42 World Average: 40
    Collectivist country
    Hiring and promotion practices are based on paternalism.
    The success of an organization highly depends on the group effort
    Manager hand over an assignment to subordinates, it must be given to a group not to an individual.
  • 8. Masculinity
    Japan: 90 World Average: 48
    The women are expected to stay home and raise a family.
    To generate high competition and gain collective success, Japanese are workaholics and don’t easily give up
    Training and development is important aspect in building the masculine character
  • 9. Uncertainty avoidance
    Japan: 89 World Average: 62
    Japanese are unable to work in unexpected situation
    They prefer to use sets of protocol, rules and regulation to avoid making mistakes
    Japanese do not like drastic changes
  • 10. Long term orientation
    Japan: 78 World Average: 44
    Japanese managers develop a business plan for a period between 3 years and require their staff to follow the same time frame for their plan to work
    Japanese don’t believe in long term reward, and their only promotion or raise in salary will be in between 3 to 5 years
  • 11. Relationships & Communication
    Prefer to do business on the basis of personal relationships
    Being introduced or recommended by someone who already has a good relationship with the company is extremely helpful
    To build and maintain relationships is with greetings or seasonal cards
    A good correspondent as the Japanese hold this in high esteem
  • 12. Business Meeting Etiquette
    Appointments are required and it is best to telephone for an appointment rather than send a letter, fax or email. 
    Punctuality is important
    The most senior Japanese person will be seated furthest from the door, with the rest of the people in descending rank until the most junior person is seated closest to the door.
    Awarded a small amount of business as a trial to see if you meet your commitments. . 
  • 13. Business Meeting Etiquette (cont’d)
    Respond quickly and with excellent service, you prove your ability and trustworthiness
    Never refuse a request
    Provide a package of literature about your company
    Give a small gift and present it to the most senior person at the end of the meeting
  • 14. BusinessNegotiation
    The Japanese are non-confrontational.
    They have a difficult time saying 'no‘
    Written contracts are required
    The Japanese often remain silent for long periods of time.
    Japanese prefer broad agreements and mutual understanding so that when problems arise they can be handled flexibly.  
  • 15. Business Negotiation (cont’d)
    Using a Japanese lawyer is seen as a gesture of goodwill
    Never lose your temper or raise your voice during negotiations
    Some Japanese close their eyes when they want to listen intently
    The Japanese seldom grant concession. They expect both parties to come to the table with their best offer