Agile Business 2012 @ Agile Croatia May 14, 2012

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Don’t talk tech - Talk business.
Principles for going beyond product development and software development
Focus
Deliver value to customers in each iteration.
Create context for continuous
self-improvment by the teams.
Communicate, Communicate & Communicate.
Create a peer culture.
Empower your creatives!
Craft a learning environment.
Empower your creatives!

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Agile Business 2012 @ Agile Croatia May 14, 2012

  1. 1. Continuous innovation and client delight with agile delivery of products and services Professional Service Firms A New Model For Organizations All information © bor!sgloger, 2012Montag, 14. Mai 12
  2. 2. Montag, 14. Mai 12 MacBook All information © bor!sgloger, 2012
  3. 3. Montag, 14. Mai 12 MacBook All information © bor!sgloger, 2012
  4. 4. Montag, 14. Mai 12 Coffee All information © bor!sgloger, 2012
  5. 5. When you start here? All information © bor!sgloger, 2012Montag, 14. Mai 12
  6. 6. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  7. 7. Management challenge around 1880 to 1920? All information © bor!sgloger, 2012Montag, 14. Mai 12
  8. 8. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  9. 9. changing farmers and All information © bor!sgloger, 2012service people tofactory peopleMontag, 14. Mai 12
  10. 10. Now: a Factory Worker is 100 times more All information © bor!sgloger, 2012 productiveMontag, 14. Mai 12
  11. 11. That is a Success! All information © bor!sgloger, 2012Montag, 14. Mai 12
  12. 12. Montag, 14. Mai 12 All information © bor!sgloger, 2012 HOW?
  13. 13. WE HAVE made tremendous progress in our ability to operate complicated systems, even large ones; we’ve done this by studying breakdowns and adjusting accordingly.Montag, 14. Mai 12
  14. 14. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  15. 15. The invention of 1890 to 1920: All information © bor!sgloger, 2012Montag, 14. Mai 12
  16. 16. Montag, 14. Mai 12 Management All information © bor!sgloger, 2012
  17. 17. Montag, 14. Mai 12 1950 All information © bor!sgloger, 2012
  18. 18. „Without management the modern organization is not possible.“ He was saying that management was not a science or an art. It was a profession, like medicine or law. It was about getting the very best out of people. Peter Drucker "the man who invented management" (New York Times).Montag, 14. Mai 12
  19. 19. Montag, 14. Mai 12 Hospital All information © bor!sgloger, 2012
  20. 20. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  21. 21. Montag, 14. Mai 12 Knowledge Worker All information © bor!sgloger, 2012
  22. 22. People like you and me: university degree and/or a profound business training All information © bor!sgloger, 2012Montag, 14. Mai 12
  23. 23. We are not manageable - we are professionals who know what to do All information © bor!sgloger, 2012Montag, 14. Mai 12
  24. 24. All information © bor!sgloger, 2012 We are not managable - we are professionals who know what to doMontag, 14. Mai 12
  25. 25. Individual person vs. organization All information © bor!sgloger, 2012Montag, 14. Mai 12
  26. 26. He was right - complex products or services need a lot of people! All information © bor!sgloger, 2012Montag, 14. Mai 12
  27. 27. So we need a way to create an organization that balances the knowledge worker with the needs of an All information © bor!sgloger, 2012 organizationMontag, 14. Mai 12
  28. 28. Montag, 14. Mai 12
  29. 29. Montag, 14. Mai 12
  30. 30. Passion for Products Finding the right TALENTSMontag, 14. Mai 12
  31. 31. On what level must such an organization serve its knowledge worker? All information © bor!sgloger, 2012Montag, 14. Mai 12
  32. 32. What type of organization does this today? All information © bor!sgloger, 2012Montag, 14. Mai 12
  33. 33. Montag, 14. Mai 12 Hospital All information © bor!sgloger, 2012
  34. 34. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  35. 35. Montag, 14. Mai 12
  36. 36. Montag, 14. Mai 12
  37. 37. Montag, 14. Mai 12
  38. 38. Montag, 14. Mai 12
  39. 39. Professional Service Firms All information © bor!sgloger, 2012Montag, 14. Mai 12
  40. 40. a Strategy Means of Implementing Strategy All information © bor!sgloger, 2012 StarsMontag, 14. Mai 12
  41. 41. We need new management tools on all levels: All information © bor!sgloger, 2012Montag, 14. Mai 12
  42. 42. Montag, 14. Mai 12
  43. 43. tools that can help us understand the constant interactions of numerous elements andMontag, 14. Mai 12
  44. 44. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events.Montag, 14. Mai 12
  45. 45. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks,Montag, 14. Mai 12
  46. 46. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs thatMontag, 14. Mai 12
  47. 47. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, andMontag, 14. Mai 12
  48. 48. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, and gathering diverse thinkers who can deal creatively with variation,Montag, 14. Mai 12
  49. 49. tools that can help us understand the constant interactions of numerous elements and the impact of rare but extreme events. By taking steps to mitigate risks, making measured tradeoffs that keep early failures small, and gathering diverse thinkers who can deal creatively with variation, we can approach decision making in our complex organizations with more confidence and increase our chances of success.Montag, 14. Mai 12
  50. 50. Tools that create an organization that is:Montag, 14. Mai 12
  51. 51. Tools that human-centric create an organization that is:Montag, 14. Mai 12
  52. 52. Tools that human-centric flat create an organization that is:Montag, 14. Mai 12
  53. 53. Tools that human-centric flat create an federalistic organization that is:Montag, 14. Mai 12
  54. 54. Tools that human-centric flat create an federalistic distributed organization that is:Montag, 14. Mai 12
  55. 55. Tools that human-centric flat create an federalistic distributed innovative organization that is:Montag, 14. Mai 12
  56. 56. Tools that human-centric flat create an federalistic distributed innovative organization adaptive that is:Montag, 14. Mai 12
  57. 57. Tools that human-centric flat create an federalistic distributed innovative organization adaptive that is: re-inventingMontag, 14. Mai 12
  58. 58. Tools that human-centric flat create an federalistic distributed innovative organization adaptive that is: re-inventing fastMontag, 14. Mai 12
  59. 59. Tools that human-centric flat create an federalistic distributed innovative organization adaptive that is: re-inventing fast disruptiveMontag, 14. Mai 12
  60. 60. How?Montag, 14. Mai 12
  61. 61. You at Agile Croatia have the solution: All information © bor!sgloger, 2012Montag, 14. Mai 12
  62. 62. Theory U Seeing to PerformingMontag, 14. Mai 12
  63. 63. Montag, 14. Mai 12 KANBAN OO SCRUM All information © bor!sgloger, 2012
  64. 64. All information © bor!sgloger, 2012 Visibility plus RhythmMontag, 14. Mai 12
  65. 65. Montag, 14. Mai 12 All information © bor!sgloger, 2012 Don´t talk tech
  66. 66. Montag, 14. Mai 12 Talk business All information © bor!sgloger, 2012
  67. 67. 7 principles for going beyond product development and software development All information © bor!sgloger, 2012Montag, 14. Mai 12
  68. 68. Focus When Jobs returned to Apple in 1997, one of the first things he did was trim the product line, focusing employees on four clear projects. He liked to explain his strategy while drawing on a whiteboard, like a professor of management. -- Fast Company, http://www.fastcompany.com/magazine/ 165/steve-jobs-legacy-tapes All information © bor!sgloger, 2012Montag, 14. Mai 12
  69. 69. Customer Pixar delight All information © bor!sgloger, 2012Montag, 14. Mai 12
  70. 70. self - organized teams All information © bor!sgloger, 2012Montag, 14. Mai 12
  71. 71. Scrum client driven iterations PB Flow © 2009 Tactical Level Sprint # 1 Sprint # 2 Sprint # 3 Sprint # 4 9:00 ....... ....... ....... ....... Sprint Planning 1 Sprint Planning 1 Sprint Planning 1 Sprint Planning 1 CU STO MER Do your Daily Scrum every day! Do your Daily Scrum every day! Do your Daily Scrum every day! M ANAGER Product Idea Estimation Meeting 12:00 Review Review Review Sprint Sprint Sprint Sprint Sprint Planning 2 Sprint Planning 2 Sprint Planning 2 Sprint Planning 2 VISION spective spective spective Retro- Retro- Retro- Retro- PR ER Sprint Sprint Sprint Sprint O N DU CT OW SC R R E UM MAS T Version 1.2 18:00 TEAM Day 1 Release All information © bor!sgloger, 2012 Product Backlog Estimation Estimation Estimation Estimation Estimation Estimation Estimation Estimation prioritized Meeting Meeting Meeting Meeting Meeting Meeting Meeting Meeting PB PB PB PB PB PB PB 1 Under 20 100 stand ? 5 2 Strategic Planning Poker M ANAGER CU STO MER USER CU STO MER M ANAGER USER 13 30 40 8 Play! 3 Level Releaseplan Releaseplan Update 5 20Montag, 14. Mai 12 8
  72. 72. Deliver value to client in each iteration All information © bor!sgloger, 2012Montag, 14. Mai 12
  73. 73. Be totally open about issues and impediments All information © bor!sgloger, 2012Montag, 14. Mai 12
  74. 74. create context for continuous self-improvment by the teams All information © bor!sgloger, 2012Montag, 14. Mai 12
  75. 75. Communicate, communicate, communicate! All information © bor!sgloger, 2012 (stories, questions, interactions)Montag, 14. Mai 12
  76. 76. Montag, 14. Mai 12 All information © bor!sgloger, 2012
  77. 77. a Strategy Means of Implementing Strategy All information © bor!sgloger, 2012 StarsMontag, 14. Mai 12
  78. 78. the agile answer ... stolen from Pixar, Ed CatmullMontag, 14. Mai 12
  79. 79. create a peer cultureMontag, 14. Mai 12
  80. 80. Empower your creatives!Montag, 14. Mai 12
  81. 81. free up communicationMontag, 14. Mai 12
  82. 82. craft a learning environmentMontag, 14. Mai 12
  83. 83. Montag, 14. Mai 12
  84. 84. post Get more out of mortems.Montag, 14. Mai 12
  85. 85. from a presentation of salesforce.com Scrum Gathering Stockholm 2008Montag, 14. Mai 12
  86. 86. Montag, 14. Mai 12 Thank you! All information © bor!sgloger, 2012

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