2014 Retail Outlook and Trends - Tech Forum 2014 - Peter Woolford

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"2014 Retail Outlook and Trends" - Peter Woolford (Retail Council of Canada) at BookNet Canada's Tech Forum (BookNet 101) - March 5, 2014.

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2014 Retail Outlook and Trends - Tech Forum 2014 - Peter Woolford

  1. 1. 2014 RETAIL OUTLOOK & TRENDS BNC Tech Forum March 5, 2014 Peter Woolford
  2. 2. AGENDA • Retail Council of Canada • 2014 Outlook – Sales, Costs, Margins, Investment • Retail Trends – WIIFM? – Internationalization – Consolidation – Retail Brand Power – Online shopping
  3. 3. THE VOICE OF RETAIL • 45,000 storefronts • All formats, sizes, and channels • Member services: – Advocacy – Events – Education – Publications
  4. 4. 2014 OUTLOOK
  5. 5. DÉJÀ VU, AGAIN • Modest growth – 3.8% • Tough competition • Cautious customers • Cost pressures
  6. 6. MODERATE GROWTH
  7. 7. WORK THE INVENTORIES
  8. 8. THE BIG SQUEEZE
  9. 9. PRICES / MERCH COSTS
  10. 10. CAPITAL EXPENDITURE • 47% will increase cap ex • 25% will decrease cap ex • More diversity in investments • 71% will increase selling space
  11. 11. RETAIL TRENDS
  12. 12. NEW KIDS ON THE BLOCK • New players bring – new concepts, business practices – I.T., investment – strong capital base, low overheads • Online • HQ consolidation – Fewer decision-makers in Canada
  13. 13. FEWER & BIGGER • Bipolar customer • Share moving to larger competitors • Mass merchants, big boxes, specialists • Selling to / competing with fewer, more powerful retailers
  14. 14. RETAIL RULES • Power of retail brands • Aggregator of demand • Private label • Vertical integration • “Coopetition” – Music example
  15. 15. BRAVE NEW WORLD • Truly international • Canada lags • Customer-driven, not tech-driven • Omni-channel, but customer shops differently • All about price / complete price transparency
  16. 16. QUESTIONS? www.slideshare.net/booknetcanada

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