Welcome To The Behind Every Leader Webinar:       “EA’s Mastering the What-Ifs –    Prepping for Crisis, Chaos & Disaster”...
GoToWebinar® Attendee Controls  Grab Tab                                          Audio Pane                              ...
EA’s Mastering the What-Ifs:Prepping for Crisis, Chaos, & Disaster                                            Welcome!    ...
Passion for Education & Training!       Jan 19-20 Weekend Workshop, Santa Monica, CA       Feb 14-17 Behind Every Leader...
25 Years of Bringing Order to Chaos5
Lessons Learned Help EA’s                  Prep for the “Next Time”       9/11       Iceland volcano       Hurricanes K...
What If…?7
8
Questions to Ask –    Running the What-ifs…9
What if it’s as bad as they say?10
What if we lose power?11
What if we have a flood?12
Things to consider    Should we close the office and for how long?    Can business continue and for how long?    What d...
Expecting the Unexpected: The Givens    EA’s/PA’s are the Go-To people when problems       arise and things go wrong    ...
Why?    The time to solve the crisis, calm the chaos, and handle     disaster is before it happens, not during.    It’s ...
Are you calm in a crisis?Stressful situations such as: Annual Meeting Staff Retreat Company holiday partyReduce stress ...
“Frankenstorm” Sandy: Monday 10/29/12•   74 mph winds, 13 ft. waves    17
Essential Equipment   Batteries of all varieties   Corded Landline Phone   Flashlights in every room   Flashlight on k...
Essential People: Your “A” Team             Dependable & Reliable Resources are critical.                 Travel Concierge...
Speaking Up is Vital!Assistants often know better.    Schedule planning meetings    Air any and all concerns    Consult...
End of the World…or not    Show up & be there for support    Keep Calm & Carry On    Attitude – Every problem has a    ...
Get Tech Ready        With Vickie Sokol Evans22
Why get Tech Ready?
Gadgets    Charged Devices        Phone, laptop, tablets, e-readers,         etc.    Power cords        Car chargers  ...
Apps – the Essentials    Flashlight    ICE    iMap Weather Radio    City Maps 2Go    25
Apps – Others to consider    Red Cross Apps     www.redcross.org/mobile-     apps        Wildfire        Hurricane     ...
The Internet (News & Social Media)    3rd most popular way to     communicate during a     crisis    Post updates    Mo...
Social Media     Consider following      Where you are…• News                    • Nationally• Agencies                • R...
The Cloud        Secure online                                         Free Cloud Options           folder     Store & acc...
What you can do now30
Every day things that matter Contacts updated ICE group on your phone Texts & Posts Gather documents Out of Office me...
www.ready.gov/todayLocal Planning32
Important sites    FEMA Get Ready www.ready.gov    Get Tech Ready     www.ready.gov/get-tech-ready    Build a Ready Kit...
WHEN something happens34
Be prepared         Tech Ready bag                      Communicate• Devices                           • Social media• Pow...
Q&A              If your question is not answered during our session,     feel free to continue the conversation using the...
Q&A               Tonight’s conversation will continue via the BEL LinkedIn Group.              Search “Behind Every Leade...
Featured At Behind Every Leader: Melba Duncan                 Veronika Judish                Penni Pike            Chris C...
Thank You For Participating In Our Behind Every                Leader Webinar:         “EA’s Mastering the What-Ifs –     ...
Upcoming SlideShare
Loading in …5
×

BehindEveryLeaderWebinar CrisisChaosDisasterDec2012

212 views

Published on

Assistants are the go-to people in a crisis. Join Bonnie Low-Kramen and Vickie Sokol Evans for a discussion on how to manage it all.

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
212
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
0
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

BehindEveryLeaderWebinar CrisisChaosDisasterDec2012

  1. 1. Welcome To The Behind Every Leader Webinar: “EA’s Mastering the What-Ifs – Prepping for Crisis, Chaos & Disaster” Featuring Presenters:Bonnie Low-Kramen Vickie Sokol Evans
  2. 2. GoToWebinar® Attendee Controls Grab Tab Audio Pane Use Audio Setup wizard to configure and test audio. Control Panel Question Pane Enter questions here.• Click arrow to expand and collapse control panel• Click hand icon to raise/lower hand
  3. 3. EA’s Mastering the What-Ifs:Prepping for Crisis, Chaos, & Disaster Welcome! Instructors - Bonnie Low-Kramen & Vickie Sokol Evans December 18, 2012
  4. 4. Passion for Education & Training! Jan 19-20 Weekend Workshop, Santa Monica, CA Feb 14-17 Behind Every Leader, Anaheim, CA Mar 2-3 Weekend Workshop, Atlanta, GA Mar 18 IAAP TEC 13, Anaheim, CA Mar 22-24 Executive Secretary LIVE, London www.BonnieLowKramen.com 4
  5. 5. 25 Years of Bringing Order to Chaos5
  6. 6. Lessons Learned Help EA’s Prep for the “Next Time” 9/11 Iceland volcano Hurricanes Katrina, Hugo, Irene Blizzards NYC Blackout First World Trade Center bombing, 1993 Earthquakes “Life is what happens when you are busy making other plans.” John Lennon 6
  7. 7. What If…?7
  8. 8. 8
  9. 9. Questions to Ask – Running the What-ifs…9
  10. 10. What if it’s as bad as they say?10
  11. 11. What if we lose power?11
  12. 12. What if we have a flood?12
  13. 13. Things to consider Should we close the office and for how long? Can business continue and for how long? What do my employer & I need to take with us? Do we have a back-up generator? Is it set to “Automatic”? Can we easily communicate with employees and customers? 13
  14. 14. Expecting the Unexpected: The Givens EA’s/PA’s are the Go-To people when problems arise and things go wrong It’s your job to ask questions, anticipate issues, and speak up Even if it’s not your problem, it becomes your problem to solve. Doing this makes youinvaluable and indispensable. 14
  15. 15. Why? The time to solve the crisis, calm the chaos, and handle disaster is before it happens, not during. It’s all in the preparation. 15
  16. 16. Are you calm in a crisis?Stressful situations such as: Annual Meeting Staff Retreat Company holiday partyReduce stress by: Detailed Planning Contingency Plans – A, B, C….D Ongoing & clear 360° communication 16
  17. 17. “Frankenstorm” Sandy: Monday 10/29/12• 74 mph winds, 13 ft. waves 17
  18. 18. Essential Equipment Batteries of all varieties Corded Landline Phone Flashlights in every room Flashlight on keychain Power Strip Candles with matches MiFi (aka Mobile Hotspot for Internet) Transistor or crank radio Pre-fill medications Full tanks of gas Coolers Extra ice Blankets Dry foods First Aid Kit Generator 18
  19. 19. Essential People: Your “A” Team Dependable & Reliable Resources are critical. Travel Concierge with 24/7 access The Accomplished Traveler Jason Miller, President www.accomplishedtraveler.comAirport Greeters Limo Company Global Entry RepresentativeLJR & Assoc. Ready to Roll www.globalentry.gov19
  20. 20. Speaking Up is Vital!Assistants often know better. Schedule planning meetings Air any and all concerns Consult experts & people who have experience Do your homework! Review the files with past history 20
  21. 21. End of the World…or not Show up & be there for support Keep Calm & Carry On Attitude – Every problem has a “fix” After crisis is past, review it for the “next time”Contact:BonnieLowKramen@gmail.comwww.BonnieLowKramen.com 21
  22. 22. Get Tech Ready With Vickie Sokol Evans22
  23. 23. Why get Tech Ready?
  24. 24. Gadgets Charged Devices  Phone, laptop, tablets, e-readers, etc. Power cords  Car chargers  Power Inverters for car  Solar-powered cell phone chargers Extra batteries Power strips MiFi / Mobile Hotspot Battery powered or hand-crank radio Corded phone in your house  Including long cord 24
  25. 25. Apps – the Essentials Flashlight ICE iMap Weather Radio City Maps 2Go 25
  26. 26. Apps – Others to consider Red Cross Apps www.redcross.org/mobile- apps  Wildfire  Hurricane  First Aid  Shelter Finder  Earthquake FEMA App http://apps.usa.gov/fema- mobile.shtml 26
  27. 27. The Internet (News & Social Media) 3rd most popular way to communicate during a crisis Post updates Monitor updates Outlook 2010 People Pane “Social Connector” 27
  28. 28. Social Media Consider following Where you are…• News • Nationally• Agencies • Regionally• Travel-related orgs • State• Traffic • Local• Emergency • Community Responders• Schools28
  29. 29. The Cloud Secure online Free Cloud Options folder Store & access critical documents • Emergency phone list SkyDrive 7GB • Proof of residence • Current photos Google Drive 5GB Accessible on your devices and browsers Dropbox 2GB29
  30. 30. What you can do now30
  31. 31. Every day things that matter Contacts updated ICE group on your phone Texts & Posts Gather documents Out of Office message Outgoing voice mail message 31
  32. 32. www.ready.gov/todayLocal Planning32
  33. 33. Important sites FEMA Get Ready www.ready.gov Get Tech Ready www.ready.gov/get-tech-ready Build a Ready Kit www.ready.gov/build-a-kit FEMA Email Updates http://www.fema.gov/subscribe- receive-free-email-updates Create a Crisis & Preparedness LIST on Twitter 33
  34. 34. WHEN something happens34
  35. 35. Be prepared Tech Ready bag Communicate• Devices • Social media• Power (batteries, power strips) • Red Cross Safe & Well:• MiFi/Mobile Hotspot www.redcross.org/safeandwell• Etc.. • Out of Office message • Outgoing voice mail on cell and home/work phones Contact: vevans@redcapeco.com www.redcapeco.com 35
  36. 36. Q&A If your question is not answered during our session, feel free to continue the conversation using the following platforms: www.behindeveryleader.comLinkedIn: Search “Behind Every Leader” Twitter.com/behindeleader Facebook.com/BehindEveryLeader
  37. 37. Q&A Tonight’s conversation will continue via the BEL LinkedIn Group. Search “Behind Every Leader” on LinkedIn to join in the discussion. Bonnie Low Kramen Vickie Sokol Evans www.bonnielowkramen.com www.redcapeco.combonnie@bonnielowkramen.com vevans@redcapeco.com Victoria Rabin www.behindeveryleader.com vrabin@behindeveryleader.com
  38. 38. Featured At Behind Every Leader: Melba Duncan Veronika Judish Penni Pike Chris Carley CEO Former EA To Senior EA to Chairman of Former EA To Sir RichardThe Duncan Group, Inc. William Shatner Patrón Spirits and Paul Branson Mitchell Systems …and many more! Use Promo Code MISTLETOE at check out & save $200 on your BEL ticket! (Only Applies to full rate tickets) For More Information and To Register visit: www.behindeveryleader.com
  39. 39. Thank You For Participating In Our Behind Every Leader Webinar: “EA’s Mastering the What-Ifs – Prepping for Crisis, Chaos & Disaster” Featuring Presenters:Bonnie Low-Kramen Vickie Sokol Evans

×