CRANKSHAFT April 23, 2008
History A news article  The Wall Street Journal  caught our attention.  It was an extensive article on the work done by da...
Mission Statement It is the mission of The Fiscal Concierge to provide the highest level of personal bill paying services,...
American Association of Daily Money Managers (AADMM) Better Business Bureau (BBB) <ul><li>The American Association of Dail...
Retirees and Baby Boomers  F astest-growing segment of society <ul><li>1990 there were 29.6 million age 65+ </li></ul><ul>...
<ul><li>75.9 million Americans define themselves as caregivers </li></ul><ul><ul><li>65% report increased levels of stress...
Residential Alternatives <ul><li>Private Duty Home Care </li></ul><ul><li>Independent Living/Retirement Communities </li><...
Commercial and Institutional <ul><li>Financial planners and advisors </li></ul><ul><li>Accountants / CPAs </li></ul><ul><l...
The Market Client  Retention Value  Added  Service Exclusive Product Increased Revenues
The Competition <ul><li>PAID GUARDIANS </li></ul><ul><li>Power of Attorney </li></ul><ul><li>Total Control of Accounts </l...
The Competition <ul><li>ONLINE BILL PAY SERVICES </li></ul><ul><li>Usually offered by banks and credit unions </li></ul><u...
The Fiscal Concierge Advantage   <ul><li>Bills paid on time –  We do the work </li></ul><ul><li>NO change to your banking ...
We Save Time <ul><li>Time savings an average of  </li></ul><ul><li>6 hours a month </li></ul><ul><ul><li>Source:  www.elec...
We Save Time <ul><li>Time savings an average of 6 hours a month </li></ul><ul><ul><li>Over the course of a year that means...
Testimonials <ul><li>“ Having The Fiscal Concierge pay my bills has taken the pressure off of me.  I am no longer worrying...
ACH <ul><li>Our proprietary software utilizes ACH </li></ul><ul><li>NO change to your banking relationship </li></ul><ul><...
ACH Processor <ul><li>Features </li></ul><ul><li>Helps minimize losses through use of verification and authentication serv...
Security <ul><li>Software </li></ul><ul><li>Role-base system </li></ul><ul><ul><li>Various group levels set up with predet...
<ul><li>Network </li></ul><ul><li>Full server back-up performed nightly </li></ul><ul><ul><li>Secure backup tapes off-site...
Security <ul><li>Physical </li></ul><ul><li>Location secured with redundant entries and locks </li></ul><ul><li>24-hour vi...
Workflow   ACH Client Fiscon ACH Processor Vendor’s Bank Vendor
VIDEOS <ul><li>Active Retirees </li></ul><ul><li>Caregivers </li></ul><ul><li>Less Active Retirees </li></ul>
 
 
Income Stream <ul><li>1 client at $25/Month = $25/Month or $300/Year </li></ul><ul><li>25 clients at $25/Month = $625/Mont...
Live your life. . . we’ll pay the bills Bonnie Lee The Fiscal Concierge, LLC Your Personal Bill Paying Service 262-632-845...
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The Fiscal Concierge

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  • King Fisher Syndicate
  • Benefits of AADMM: The credibility that comes from affiliation with a nationally recognized professional association Marketing Tips Code of Ethics Access to resources Listing in website DMM locator &amp; the online membership directory Access to the Association logo for printed materials Referrals in response to inquiries based on geographic area Benefits of BBB: BBB is an unbiased organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accredited business status contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free Business Reliability Reports and charity Wise Giving Reports, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is difference in viewpoints. The first BBB was founded in 1912. Today, 128 BBBs serve communities across the U.S. and Canada, evaluating and monitoring more than 3 million local and national businesses and charities.
  • 1778338
  • 6264393 Source: Family Caregiver Alliance – National Center on Caregiving
  • 8820478 Financial Planners &amp; advisors must be independent, not captive (such as Merrill Lynch, etc) Accountants/CPAs – not just tax, but maintain consulting business P&amp;C – Independent, not captive (such as American Family, State Farm, Etc) Trust Companies – We perform the bill paying service much more economically than they do internally. Funeral homes – Service that other funeral homes do not have. Spokes: Start at top, move clockwise, finish in middle Exclusive product – Value added service – Client retention – Increased revenues
  • 439970 Financial Planners &amp; advisors must be independent, not captive (such as Merrill Lynch, etc) Accountants/CPAs – not just tax, but maintain consulting business P&amp;C – Independent, not captive (such as American Family, State Farm, Etc) Trust Companies – We perform the bill paying service much more economically than they do internally. Funeral homes – Service that other funeral homes do not have. Spokes: Start at top, move clockwise, finish in middle Exclusive product – Value added service – Client retention – Increased revenues
  • 2759833 Financial Planners &amp; advisors must be independent, not captive (such as Merrill Lynch, etc) Accountants/CPAs – not just tax, but maintain consulting business P&amp;C – Independent, not captive (such as American Family, State Farm, Etc) Trust Companies – We perform the bill paying service much more economically than they do internally. Funeral homes – Service that other funeral homes do not have. Spokes: Start at top, move clockwise, finish in middle Exclusive product – Value added service – Client retention – Increased revenues
  • 1212243
  • 10529828
  • 9273448 Bills come directly to us. Bill copies sent at the end of the month. Unauthorized charges can still be disputed. Still keep local bank account and checkbook. FCC does not accept Power of Attorney under any circumstances. Paper statements, copy of bills, and year-end summary to make tax planning easier. Flat fee regardless of number of bills. M3 – Hartford, Axis, &amp; Executive Human answers telephone.
  • 9134940 or 10474360
  • 10550898 Statistics taken from Internet.
  • 8432629 Paperless transactions – Pay It Green Alliance Saves $100/yr for cost of postage &amp; check stock Switching to electronic bills, statements &amp; payments saves the following resources for the average American Household in one year: 6.6 pounds of paper 171 pounds of greenhouse gases. 6.3 gallons of water 4.5 gallons of gasoline
  • 2812848 Our proprietary business method reduces NSF occurrence.
  • 9080641 Software written by I/O Technologies of Germantown WI. Thin client units: No internet access No emails No export, or cut &amp; paste capabilities
  • 5502090 Network setup and maintained by CTT, Inc.
  • 7335997
  • 5656672
  • 10949150
  • The Fiscal Concierge

    1. 2. CRANKSHAFT April 23, 2008
    2. 3. History A news article The Wall Street Journal caught our attention. It was an extensive article on the work done by daily money managers. The article referred to an organization called, American Association of Daily Money Managers (AADMM). Through this website, it was determined that daily money management is a new niche market that is currently handled on a very small scale, usually by individuals working out of their homes. Currently, there are no other bill payment companies in the United States offering the services of The Fiscal Concierge .
    3. 4. Mission Statement It is the mission of The Fiscal Concierge to provide the highest level of personal bill paying services, peace of mind, and security. We wish to establish a successful partnership with our clients that respect the interests and goals of each party. Our goal is to make certain the bills are paid on time with a commitment to excellence and integrity. Our vision is to have The Fiscal Concierge recognized as a national leader in bill paying in the communities we serve through excellent customer service and superior quality.
    4. 5. American Association of Daily Money Managers (AADMM) Better Business Bureau (BBB) <ul><li>The American Association of Daily Money Managers (AADMM) is a membership organization comprised of individuals who provide daily money management services directly to their own clients. The AADMM is committed to promoting high standards of client services provided by members, and to supporting the growth of the daily money management industry, in numbers of providers, in recognition of the field, and in the quality of services provided. </li></ul><ul><li>The Better Business Bureau (BBB) ensures that high standards for trust are set and maintained. They exist so consumers and businesses alike have an unbiased source to guide them on matters of trust. </li></ul><ul><li>The Fiscal Concierge Corp is a proud member of </li></ul><ul><li>both organizations. </li></ul>
    5. 6. Retirees and Baby Boomers F astest-growing segment of society <ul><li>1990 there were 29.6 million age 65+ </li></ul><ul><li>2005 projections were 36.7 million </li></ul><ul><li>2010 projected census of 7.3 million age 50+ in Florida </li></ul><ul><li>2005 there were 78.2 million Baby Boomers </li></ul><ul><li>2.1 trillion dollars in spending power </li></ul><ul><li>In 2008, the first Baby Boomer collected Social Security </li></ul>
    6. 7. <ul><li>75.9 million Americans define themselves as caregivers </li></ul><ul><ul><li>65% report increased levels of stress and anxiety </li></ul></ul><ul><ul><li>60% report having less time for themselves each day </li></ul></ul><ul><ul><li>45% are concerned about their financial costs of caring for their loved one. </li></ul></ul><ul><li>Most of these caregivers are women </li></ul><ul><li>Almost 60% of caregivers are employed </li></ul><ul><li>Over 1/2 of all caregivers spend 30 hours a month providing care to others </li></ul><ul><ul><ul><ul><ul><li>Source: US Dept of Treasury </li></ul></ul></ul></ul></ul>Caregivers Suffering from the increased workload and responsibility.
    7. 8. Residential Alternatives <ul><li>Private Duty Home Care </li></ul><ul><li>Independent Living/Retirement Communities </li></ul><ul><li>Assisted Living Facilities </li></ul><ul><li>Community Based Residential Facilities </li></ul><ul><li>Adult Day Care </li></ul><ul><li>Programs </li></ul>Client Attraction/ Retention Value Added Service Exclusive Product Increased Revenues
    8. 9. Commercial and Institutional <ul><li>Financial planners and advisors </li></ul><ul><li>Accountants / CPAs </li></ul><ul><li>Property and casualty insurance agents </li></ul><ul><li>Trust companies </li></ul><ul><li>Funeral Homes </li></ul>Client Retention Value Added Service Exclusive Product Increased Revenues
    9. 10. The Market Client Retention Value Added Service Exclusive Product Increased Revenues
    10. 11. The Competition <ul><li>PAID GUARDIANS </li></ul><ul><li>Power of Attorney </li></ul><ul><li>Total Control of Accounts </li></ul><ul><li>One-person operations out of their home </li></ul><ul><li>DAILY MONEY MANAGERS </li></ul><ul><li>One-person operations out of their home </li></ul><ul><li>Fees range from $30 to $100 per hour </li></ul><ul><li>Labor intensive </li></ul>
    11. 12. The Competition <ul><li>ONLINE BILL PAY SERVICES </li></ul><ul><li>Usually offered by banks and credit unions </li></ul><ul><li>Customer does all the work </li></ul><ul><li>All the same deadlines </li></ul><ul><li>Replaces checkbook with computer </li></ul><ul><li>ACCOUNTANTS/CPAs </li></ul><ul><li>Bill Paying not their focus </li></ul><ul><li>$150 to $200 per hour </li></ul>
    12. 13. The Fiscal Concierge Advantage <ul><li>Bills paid on time – We do the work </li></ul><ul><li>NO change to your banking relationship </li></ul><ul><li>NO Social Security number required </li></ul><ul><li>NO Power of Attorney </li></ul><ul><li>Provide monthly and end-of-the-year financial reports </li></ul><ul><li>Fixed monthly fee – may be tax deductible </li></ul><ul><li>Insured and bonded </li></ul><ul><li>Live support and after hours service </li></ul>
    13. 14. We Save Time <ul><li>Time savings an average of </li></ul><ul><li>6 hours a month </li></ul><ul><ul><li>Source: www.electronicpayments.org </li></ul></ul>
    14. 15. We Save Time <ul><li>Time savings an average of 6 hours a month </li></ul><ul><ul><li>Over the course of a year that means. . . </li></ul></ul><ul><ul><ul><li>9 extra nights of sleep </li></ul></ul></ul><ul><ul><ul><li>3 extra days of free time </li></ul></ul></ul><ul><ul><ul><li>12 marathons </li></ul></ul></ul><ul><ul><ul><li>What’s your goal? </li></ul></ul></ul>
    15. 16. Testimonials <ul><li>“ Having The Fiscal Concierge pay my bills has taken the pressure off of me. I am no longer worrying if the bills are being paid on time, and the easy-to-read monthly report has made balancing my checkbook so much easier.” – Eleanor, Age 83, Retired Teacher </li></ul><ul><li>“ My father used the services of The Fiscal Concierge for about a year before he died. When it came time to settle his affairs, the simple, clear reports provided by The Fiscal Concierge made the process so much easier.” – Steve, Age 54, Caregiver </li></ul><ul><li>“ Fiscal Concierge has made my life so much easier. I don’t have to worry about any of my bills and I really enjoy getting the bill reports each month to keep my records updated. It is so convenient.” – Andrea, Age 26, Teacher </li></ul><ul><li>Currently, there are no other bill payment companies in the United States offering the services of The Fiscal Concierge. </li></ul>
    16. 17. ACH <ul><li>Our proprietary software utilizes ACH </li></ul><ul><li>NO change to your banking relationship </li></ul><ul><li>NO Social Security number required </li></ul><ul><li>NO Power of Attorney </li></ul><ul><li>True electronic payments </li></ul>
    17. 18. ACH Processor <ul><li>Features </li></ul><ul><li>Helps minimize losses through use of verification and authentication services, and rejection of last returns </li></ul><ul><li>Client to settlement account NSF rate of 1.932% </li></ul><ul><li>Settlement account to vendor NSF rate of .254% </li></ul>
    18. 19. Security <ul><li>Software </li></ul><ul><li>Role-base system </li></ul><ul><ul><li>Various group levels set up with predetermined access </li></ul></ul><ul><li>Export, Cut & Paste capabilities blocked </li></ul><ul><li>Passwords expire every 3 months </li></ul><ul><li>Automatic log-out after 5 minutes of inactivity </li></ul><ul><li>Stored log-in times </li></ul><ul><ul><li>Report created displaying user log in and transactions </li></ul></ul><ul><li>Separation of Duties </li></ul>
    19. 20. <ul><li>Network </li></ul><ul><li>Full server back-up performed nightly </li></ul><ul><ul><li>Secure backup tapes off-site in fire-proof safe </li></ul></ul><ul><li>Redundant hard drive on server </li></ul><ul><li>HIPAA compliant firewall </li></ul><ul><li>Password protected network </li></ul><ul><li>Unnecessary router ports closed </li></ul>Security
    20. 21. Security <ul><li>Physical </li></ul><ul><li>Location secured with redundant entries and locks </li></ul><ul><li>24-hour video surveillance </li></ul><ul><li>Files secured with redundant entries and locks </li></ul><ul><li>Limited accessibility to files </li></ul><ul><li>Files room secured when not in use </li></ul>
    21. 22. Workflow ACH Client Fiscon ACH Processor Vendor’s Bank Vendor
    22. 23. VIDEOS <ul><li>Active Retirees </li></ul><ul><li>Caregivers </li></ul><ul><li>Less Active Retirees </li></ul>
    23. 26. Income Stream <ul><li>1 client at $25/Month = $25/Month or $300/Year </li></ul><ul><li>25 clients at $25/Month = $625/Month or $7,500/Year </li></ul><ul><li>50 clients at $25/Month = $1,250/Month or $15,000/Year </li></ul><ul><li>100 clients at $25/Month = $2,500/Month or $30,000/Year </li></ul>
    24. 27. Live your life. . . we’ll pay the bills Bonnie Lee The Fiscal Concierge, LLC Your Personal Bill Paying Service 262-632-8455 l 262-909-8344 [email_address] www.thefiscon.com

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