Some thoughts about healthcare IT systems 1OCT13

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A brief presentation on what the future of healthcare IT systems might look like.

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Some thoughts about healthcare IT systems 1OCT13

  1. 1. some thoughts on improving healthcare IT systems wayne pan, md, mba chief medical officer thrasys, inc.
  2. 2. or “life after EHRs”
  3. 3. consider person-centered care
  4. 4. versus patient-centered care
  5. 5. why?
  6. 6. patient = person treated by a provider
  7. 7. patient = person treated by a provider
  8. 8. EHRs are designed for provider-centered patient care
  9. 9. Each provider has an EHR to document notes about their patient
  10. 10. typical care system for a particular person results in multiple patient identities over several providers
  11. 11. typical care system for a particular person results in multiple patient identities over several providers
  12. 12. many patients are associated with the same person
  13. 13. many patients are associated with the same person
  14. 14. SyntraNet is designed for person-centered care
  15. 15. across the entire
  16. 16. the road to person-centered care
  17. 17. 5C’sconsider the
  18. 18. connection
  19. 19. in order to achieve the goals of EHRs, we need to connect everybody with everybody - payers, hospitals, physician practices, laboratories, radiology facilities, ancillary providers, patients & family caregivers
  20. 20. but it’s more than just laying pipes
  21. 21. it’s about making the collected data actionable, smarter and available in the workflow of providers
  22. 22. clinical data from different sources must be patient-matched and normalized, creating a community-wide, longitudinal patient record
  23. 23. communication
  24. 24. in order for a care team to work efficiently together, they all need to be on the same page and be able to easily and securely communicate with one another
  25. 25. collaboration
  26. 26. one on one communicationis just the first level
  27. 27. delivering healthcare services requires a virtual collaborative platform - one where the entire care team is able to effectively operate from one care plan
  28. 28. coordination
  29. 29. PCPs Specialists Patients Case Managers working off of a common care plan, care managers and other licensed and unlicensed paraprofessionals are able to provide the wrap- around services between provider visits, which is critical to improving personal health outcomes
  30. 30. calculation
  31. 31. measuring and reporting outcomes should be an embedded function of any advanced healthcare IT system supporting the new model of care delivery © Getty Images
  32. 32. understanding not only how, but whyyour healthcare delivery system is working the way it is
  33. 33. moving from reactive care to predictivecare
  34. 34. 3managing buckets of risk
  35. 35. to achieve better personal health outcomes
  36. 36. personal risk
  37. 37. what makes up personalrisk? genetics behavior (diet, activity, lifestyle) environment social spiritual
  38. 38. provider risk
  39. 39. what makes up providerrisk? training behavior (referrals, utilization) practice environment patient satisfaction quality measures
  40. 40. benefit risk
  41. 41. what makes up benefitrisk? covered services co-payments member engagement provider network care coordination
  42. 42. how do we get there marshall goldsmith
  43. 43. how do we get there from here? marshall goldsmith
  44. 44. KEEP CALM and LET US SHOW YOU
  45. 45. moving healthcare forward
  46. 46. www.thrasys.com

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