Italian Library 2.0? One question, many answers
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  • 1. ITALIAN LIBRARY 2.0? One Question, Many Answers Web 2.0 and Libraries Rome, March 6th, 2009 University “Roma Tre”
  • 2. Italian Library 2.0 beginnings
    • Mailing list Aib-Cur
      • See next slide
    • Meetings
      • Florence 2007 , Rome 2007 , Venice 2008 ...
    • Journals and Books
      • Biblioteche oggi , Proceedings CNBA , Bibliotime ...
    • Individual blogs
    • Competition for job
    • Degree / Master Thesis
    • Stelline !
  • 3. Library 2.0 in Italy
    • Mailing list Aib-Cur
      • March, 2006: first message about “Library 2.0” meme and the anglophone debate
      • 2007/2008: discussions about “Web 2.0” - the meaning and the relevance with respect to libraries
    • Skepticists VS enthusiasts?
    • The Old Good Librarians VS new know-it-all LIS gen?
  • 4. Library 2.0 Meme Map (eng vers)
  • 5. Library 2.0 Meme Map (ita vers)
  • 6. Some examples...
  • 7. Blog (1)
  • 8. Blog (2)
  • 9. Blog (3) Chapter on LibWorld book!
  • 10. Feed RSS
  • 11. Social Tagging (1)
  • 12. Social Tagging (2)
  • 13. Social Tagging (3)
  • 14. Media Sharing (1)
  • 15. Media Sharing (2)
  • 16. Wiki (1)
  • 17. Wiki (2)
  • 18. Wiki (3)
  • 19. SOPAC / OPAC (1): Sebina YOU
  • 20. SOPAC / OPAC (1): Sebina YOU
    • Widget : customisation for final user (layout, positions)
    • Search : multi-target, meta-search, federated search
    • Search results : relevance ranking, facets, services on the item (link-resolver), book covers
    • Collaborative Web : RSS, comments, rating, reviews, tagging, recommendations
    • “ Showcase” services : top ten, news
    • Modularity and interoperability : on top of other ILS, central authentication system, external services
    • Technologies : Java, Ajax, JDOM, DMBS/IR open source (PostgresSql/Lucene), Tomcat, Jboss
    • Standards : Web Services Architecture (XML, SOAP, WSDL), UNICODE-UTF8, RSS, Unimarc, Marc21, OpenURL, Z39.50, OAI-PMH, MAG, SBNMarc, DublinCore, Sici, Edifact, ISO-ILL, SIP2, RFID
  • 21. SOPAC / OPAC (2): DiscoveryNG
  • 22. SOPAC / OPAC (2): DiscoveryNG
    • User Experience 2.0
    • Enrichment of the "Community" features (users can create groups on books, authors, subjects)
    • Users' "personal library" and blogs
    • Photo and video upload via webcam; blog via SMS
    • Integration with Facebook
    • Federated search on OPACs and databases (Wikipedia, Google, IBS, repositories OAI etc.)
    • Integration with other networks of libraries and museums to create cultural portals
    • Technologies : PHP, Linux, open source software
  • 23. Reference
  • 24. Publishing (1)
  • 25. Publishing (2)
  • 26. Toolbar (1)
  • 27. Toolbar (2)
  • 28. Italian libraries on Facebook
    • Tens of italian libraries pages
    • Categories:
      • Literature
      • Leisure
      • Science
      • Common interests
      • ...
    • Many (little countries) public libraries
    • Other groups/events: Open Access to italian research, Generazione LIS, E-LIS, Ciber newsletter etc.
  • 29. "Piergiorgio Negro"
    • Reference & Web Office – “Library of Foreign Literature and Languages” – University of Parma
    • Rich Website (feed & widget – OPAC, Slideshare etc.)
    • 35 fans
    “ Lo scopo non è quello di sostituire le funzioni informative della pagina web READ-ONLY del nostro ufficio sul sito della biblioteca ma di creare un nuovo spazio READ-WRITE da condividere con gli utilizzatori reali e potenziali del servizio creando nel tempo un archivio 'vivo' di informazioni accessibili a tutti che possano essere d'aiuto per i problemi che possono sorgere mentre si affronta la tesi di laurea o semplicemente quando si utilizza la rete per la ricerca di informazioni inerenti i propri studi.” *************** “ Our aim is to create a READ-WRITE space...”
  • 30. DAMS Library @ UNITO
    • Library website: from CMS to Facebook
    • High degree of interactivity with (young) users
    • Students, PhDs, reserchers as friends
    • Suggestions of resources for library VRD
    • “ Discussion Group” page for news
    • (Cultural) initiatives for widening the number of (Facebook) library users
  • 31. Italian librarians on Facebook (1)
    • Group “Facebook in biblioteca”
      • 225 Members
      • Creator: Rossana Morriello
    • Ways to use Facebook
    • Italian libraries on Facebook
    • Libraries users' groups on Facebook
    • “ Il gruppo intende essere uno spazio di discussione e di confronto tra bibliotecari, e non solo bibliotecari, sull'uso di Facebook e di altri strumenti Web 2.0 in biblioteca”
      • “ The group aims at creating a space of debate among librarians...”
  • 32. Italian librarians in Facebook (2)
    • Biblioprecari sardi
      • 300 members
      • Creator: Marilena Puggioni
    • “ Gruppo a cui possono aderire tutti quelli che ritengono che debba essere riconosciuta la dovuta centralità a uomini e donne che lavorano in una struttura culturale pubblica di prima utilità: le biblioteche. [...] Chi ritiene che esse sono servizi pubblici essenziali di un territorio, e chi ci lavora non può essere precario, perché è la struttura stessa a non esserlo, può diventarne sostenitore”
      • “ A group for recognition of the dignity and professional value of libraries workers”
  • 33. Libraries users groups on Facebook
    • More and more (most?) public groups labeled with “Library” created by students/users rather than the libraries theirself!
    • Most libraries pages created by users in the Facebook category “Leisure”:
      • “ The best place in Milan where to have a break”
      • “ Members of the coolest library in Italy – and you know that libraries are not for studying but for having fun together”
      • “ Place of the wasted time”
      • “ Good old no-studying times” (italian version worth reading: “Mitici anni di studio fancazzista”)
  • 34. Pleiadi Facebook App
  • 35. Ning (1)
  • 36. Ning (2)
  • 37. Biblioteca DSG on Anobii
  • 38. Survey results ...
  • 39. Respondents
    • Users that completed the survey: 148
    • Users that started but didn't complete: 349
    • Users that only read the survey without sending back replies: 655
    • Answers share: 42,41%
      • Time frame for responding was quite short: 23-28.02.2009
      • The survey news was pushed only in two mailing lists, my own blog and Facebook profile
  • 40. Do you think the following tools could be useful in a library?
    • Blog
    • Wiki
    • Feed RSS
    • Social tagging
    • Media sharing
    • Podcast/screencast
    • Virtual realities/Metaverses
    • Publishing
    • IM/Chat
    • Google
    • Social network
    • Gaming
    • Absolutely yes
    • On average
    • Only in technologically advanced contexts
    • Absolutely no
  • 41. What of the following tools/services does your library use?
    • Blog: 11,52
    • Wiki: 10,96
    • Feed RSS: 14,33
    • Social tagging: 5,06
    • Media sharing: 3,37
    • Podcast/screencast: 2,81
    • Virtual Realities/Metaverses: 0,28
    • Publishing: 2,53
    • IM/Chat: 5,62
    • OPAC 2.0: 5,90 (not included within the first question options)
    • Google: 23,88
    • Social network: 6,18
    • Gaming: 0,56
    • Other: 7,02 (not included within the first question options)
    • Numbers are expressed in percentage
  • 42. Being able to use the following tools is important for librarians profession?
    • Blog
    • Wiki
    • Feed RSS
    • Social tagging
    • Media sharing
    • Podcast/screencast
    • Virtual realities/Metaverses
    • Publishing
    • IM/Chat
    • Google
    • Social network
    • Gaming
    Yes, it is essential On average Just a bit No
  • 43. What of the following applications do you make use of in your private life?
    • Blog: 13,36
    • Wiki: 10,14
    • Feed RSS: 10,91
    • Social tagging: 9,37
    • Media sharing: 8,91
    • Podcast/screencast: 5,53
    • Virtual realities/Metaverses: 3,07
    • Publishing: 4,30
    • IM/Chat: 9,37
    • Google: 18,13
    • Gaming: 3,38
    • Other: 3,53
    • Numbers are expressed in percentage
  • 44. If your library adopted 2.0 tools, did she study and analyze the context before adoption?
    • Yes, we studied and analyzed our library context before adoption: 16,85%
    • No, the adoption was very spontaneous: 83,15
  • 45. If your library adopted 2.0 tools, does she monitor their impact?
    • Yes, we gather and analyze data and statistics for the services: 25,30%
    • No, we only rest upon our impressions: 74,70%
  • 46. If your library adopted 2.0 tools, she experimented improvements of the kind...
    • Technological (e.g. OPAC is more accessibile and usable): 37,18%
    • Social / participatory (e. g. users post images or videos on library blog): 12,82%
    • Both: 16,67%
    • None: 14,10%
    • Other: 19,23%
  • 47. Your library didn't adopt any Web 2.0 tool because...
    • Other librarians don't care: 4,84%
    • Our boss doesn't care: 20,97%
    • Our users don't care: 3,23%
    • No money to spend on this stuff: 11,29%
    • No time to make experiments: 22,58%
    • No technical skills: 4,84%
    • Other: 32,26%
  • 48. (Technology-oriented) Italian Library 2.0
    • Many tech apps
      • Blog, RSS, wiki, social tagging (Delicious, SlideShare), media sharing (Flickr, YouTube)
    • Lack of
      • OPAC 2.0 / SOPAC
      • Open / Semantic Data [also microformats (CoinS, iCal etc.)]
      • Metaverse / 3D
      • Podcast / Screencast
      • Search APIs
      • Mobile (advanced)
      • RSS (advanced - e.g. alerting)
      • Mashup
      • Gaming
  • 49. (Participation-oriented) Italian Library 2.0
    • Sense of community among librarians
      • Social networks!
    • Knowlege Management
    • Lack of
      • Cooperation
      • Interaction
      • Patron 2.0
      • Marketing
      • The Long Tail
    More academic libraries involved in 2.0 implementations rather than public libraries?
  • 50. A polarized landscape?
    • Lack of
      • Surveys
      • Feedback
      • Evaluation / ROI
    • Almost no big institutions official input / backing (i.e. no Flickr Commons-like projects)
    • Lack of commitments of libraries' directors
      • Time and money
  • 51. What are our aims?
    • So... and the (other) users?
      • (Not only Librarians' Library 2.0)
    • Making Library 2.0 an agent of (social and cultural) change?
    • Innovation / Evolution / Revolution?
    • Waiting for The New Pattern?
    • Continuing to experiment as the right way for now?
  • 52. What can I do? (may be the same you did till now)
    • Encourage users participation
    • Expand library's uses
    • Start from real needings
      • Few (/ not so many) users
      • Little social visibility and awareness of library's services
    • Widen library's services
      • Gaming, Music etc.
    Exploit Web 2.0 tools and services!
  • 53. What can I do? (may be the same you did till now)
    • Work (hard) on the library image
    • Focus on the right tools (take care of your time while on Facebook! ;-)
    • Go beta for some time and then measure the outcomes
    • Remix library data and services with external / commercial suppliers' ones (e.g. covers or reviews from Amazon)
    • Go where the users are (but really !)
  • 54. Failure IS an option! (for Web 2.0, too)
  • 55. We always are in the middle of a change
    • “ Truth in science can be defined as the working hypothesis best suited to open the way to the next better one”
    • K. Lorenz
    • “ Good tests kill flawed theories; we remain alive to guess again. ”
    • K. Popper
  • 56.
    • Bonaria Biancu a.k.a. The Geek Librarian
    • Library of the University of Milano-Bicocca
    • Blog: http://bonariabiancu.wordpress.com/
    • E-mail: bonariabiancu@gmail.com
    Thank you! Websites were accessed last time on February 20th, 2009 This presentation is proudly made with Open Office Impress and it is released under a Creative Commons License
  • 57. Credits
    • Thanks to
      • All librarians that answered the survey and supported me on Facebook and via e-mail
      • All those who allowed me to showcase their 2.0 experiences
      • Francesco Mazzetta for ideas about videogames and Facebook for libraries
      • Virginia Gentilini for sharing thoughts and feedback on survey
      • Dario Rigolin (Comperio) for info and previews on DiscoveryNG
      • Anna Busa (Data Management) for info and snapshots on Sebina YOU
      • Paola & Ingo for all!