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Nick Finck - User Research In The Wild
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Nick Finck - User Research In The Wild

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Nick Finck, The Director of User Experience for Blink Interactive, will talk about his process for field user research through user interviews, contextual inquires, and moderated guerilla usability …

Nick Finck, The Director of User Experience for Blink Interactive, will talk about his process for field user research through user interviews, contextual inquires, and moderated guerilla usability testing. The presentation will cover examples from his work on Fandango, First Tech Credit Union, University of Washington, and Oprah.com along the way.

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Transcript

  • 1. Evidence-driven design Evidence-driven designUser Research in the WildNick FinckNovember 19th, 2010 User Research Friday 2010
  • 2. Cafe TestingPhoto by David Haywood Smith
  • 3. Survey Reports
  • 4. Focus GroupsPhoto by Matt Ruecker
  • 5. Card SortsPhoto by Leandro Agrò
  • 6. Collaborative ThinkingPhoto by Arne van Oosterom
  • 7. Nice venues
  • 8. Food spreadPhoto by Paula Thomas
  • 9. Test Plan
  • 10. Testing hardware
  • 11. Interview Questions
  • 12. Test system
  • 13. Dual test systems
  • 14. User InterviewsPhoto by ekhereford
  • 15. Field testing software
  • 16. Stakeholder InterviewsPhoto by Keith Morris
  • 17. Personas
  • 18. Contextual InquiresPhoto by Benjamin Voss
  • 19. Summary Report
  • 20. Kickoff MeetingsPhoto by Kristin Farwell
  • 21. Paper Prototype TestingPhoto by Christine Sætre / NTNU
  • 22. Usability testing lab
  • 23. Testing environment & observation room
  • 24. Testing environment
  • 25. Scorecard
  • 26. Findings Report
  • 27. Tech
  • 28. Text Input Study
  • 29. Testing hardware
  • 30. iPad
  • 31. iPad/iPhone to VGA adapter
  • 32. Thank You!Nick Finck@nickfnick@blinkinteractive.comblinkinteractive.comnickfinck.com