Nick Finck - User Research In The Wild

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Nick Finck, The Director of User Experience for Blink Interactive, will talk about his process for field user research through user interviews, contextual inquires, and moderated guerilla usability testing. The presentation will cover examples from his work on Fandango, First Tech Credit Union, University of Washington, and Oprah.com along the way.

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  • Nick Finck - User Research In The Wild

    1. 1. Evidence-driven design Evidence-driven designUser Research in the WildNick FinckNovember 19th, 2010 User Research Friday 2010
    2. 2. Cafe TestingPhoto by David Haywood Smith
    3. 3. Survey Reports
    4. 4. Focus GroupsPhoto by Matt Ruecker
    5. 5. Card SortsPhoto by Leandro Agrò
    6. 6. Collaborative ThinkingPhoto by Arne van Oosterom
    7. 7. Nice venues
    8. 8. Food spreadPhoto by Paula Thomas
    9. 9. Test Plan
    10. 10. Testing hardware
    11. 11. Interview Questions
    12. 12. Test system
    13. 13. Dual test systems
    14. 14. User InterviewsPhoto by ekhereford
    15. 15. Field testing software
    16. 16. Stakeholder InterviewsPhoto by Keith Morris
    17. 17. Personas
    18. 18. Contextual InquiresPhoto by Benjamin Voss
    19. 19. Summary Report
    20. 20. Kickoff MeetingsPhoto by Kristin Farwell
    21. 21. Paper Prototype TestingPhoto by Christine Sætre / NTNU
    22. 22. Usability testing lab
    23. 23. Testing environment & observation room
    24. 24. Testing environment
    25. 25. Scorecard
    26. 26. Findings Report
    27. 27. Tech
    28. 28. Text Input Study
    29. 29. Testing hardware
    30. 30. iPad
    31. 31. iPad/iPhone to VGA adapter
    32. 32. Thank You!Nick Finck@nickfnick@blinkinteractive.comblinkinteractive.comnickfinck.com

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