Web Services for Underfunded and Understaffed Libraries

Web Services in Understaffed & Underfunded Libraries Bohyun Kim kimb@fiu.edu Digital Access Librarian Florida International University, Medical Library http://www.bohyunkim.net/blog http://www.twitter.com/bohyunkim

About Me

Challenges for Solo Web Services Librarians

Web services can mean so many things

Website LMS Intranet E-Resources Reference EZproxy Social IT Media Repository Systems Web Library Tutorials Computer Librarian Lab Mobile Staff Training Link Resolver Instructional Technologies

Web Services = Anything tech‐related?

Web = Platform for all

Understaffed  / Underfunded is a relative term

Depends on the kind and the scope of work expected

Common Challenges • Lack of staff • Lack of resources • Lack of time • Expectations vs. Resources • Politics • Scarce R&D time • Need to learn new stuff all the time

Various Issues • Working with various IT groups • Innovation under tight control • Network security • Server setup • Hardware management • Web design • Programming

Tips for Web Librarians • General • Specific – Website – Intranet – Tools for library staff – Tools for library users – Social media

Identify issues Environmental Scan

Environmental Scan • Learn about your environment – Who does what, how, and where • Research on your organization – e.g. Univ. IT, School IT, Computer Labs, etc. • Find out what is happening now – Univ. website  makeover, new CMS, etc. • Potential colleague groups – IT/Web folks, Librarians, Lab managers, etc.

Current Awareness • Participate • Volunteer • Network • Initiate – Tools: Wiki, Ning, Twitter, Wiggio…

University Twitter Directory

University Web Group

Work with IT they have power

Library on the Web  Dynamic Dynamic Dynamic

ISSUE: Website Updates slow & heavy control

SOLUTION: Automatic Updates

Example • News updates from blog postings • Resource links from Delicious • Embedded Google Calendar for events • Google Form for quick processing

Intranet • Tools that are easy and simple to use • Tools that help everyday tasks • Immediate benefit • Free Tools: PB Wiki, Ning, blog • Example: – Blog + Email notification for new postings

Web Tools for Staff • Google Docs – Simultaneous editing • Google Form – Quick and easy solution to web forms + simultaneous record keeping • Intranet Toolbar : Conduit • IM : Office Communicator • Hands‐on training => Wide adoption

Web Tools for Users • LibX – Library resources on a web browser • Citation Manager – Refworks, Zotero, Endnote, etc. • Web conference tools – Dimdim • Other – Delicious

Social Media Content & Interaction

Social Media • Facebook • Twitter • YouTube • Flickr • Delicious • What do your users use?

Plan to Do What is Possible • Instructional technologies • ERM • Computer lab • Digital repository • … • Prioritize • Trial and Error • Iterate

Thank You!

Questions? Thoughts?

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Web Services for Underfunded and Understaffed Libraries

by Bohyun Kim

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