Information Overload & Personal Information Management

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2010 ALA Annual Conference. …

2010 ALA Annual Conference.
Presentation for
LITA BIGWIG Social Software Showcase.
June 28, 2010. Washington D.C.

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  • 1. 2010 ALA Annual Conference
    LITA BIGWIG Social Software Showcase
    June 28, 2010. Washington D.C.
    Information Overload &Personal Information Management
  • 2. @bohyunkim – Twitter
    bohyun.kim [at] fiu.edu –E-mail
    Bohyunkim.net - Website
    Bohyun Kim
  • 3. How is you work-day spent?
  • 4. E-MailPhoneMailboxBlogsReports, Documents, Quotes …IMWeb Memos, Notebook, Print-outs… CalendarSmartPhoneTwitter
  • 5. Being Busy ≠ Productive / Efficient
  • 6. Getting into the position to work ≠ Getting Work Done
  • 7. Define Information Overload
  • 8. Information 0verloadDeterioration ofdecision-making & productivity due toIPR > IPC (working memory) or,a resulting psychological state
  • 9. StressAnxietyConfusionBeing Overwhelmed Being Unable to Concentrate
  • 10. Why should librariescare about information overload ?
  • 11. Information overload is the everyday reality of library users seeking information for decision-making /research.
  • 12. 21,500,000 results from Google1,110 matching items from the library catalog372 Records found in a database10 page double-space paper
  • 13. Literature SearchReading them allMaking a memoGoing back to sources – which file? which paper?Looking for ideas among different memosDifferent versions of draftsE-mails with an editorCorrespondence with a publishersBibliographiesRevisionsScholarly publication
  • 14. Libraries tend to focus on…
  • 15. Problem has changed…
  • 16. The traditional approach focuses on casting a wide net &narrowing down toquality informationBut what aboutinformation fatigue?
  • 17. Information Fatigue&Satisficing
  • 18. Abundance of information + Too many devices, systems, tools, formats, communication channels + Information fragmentation+Constant interruption = Loss of Control
  • 19. Whatcan you do?What can a library do?
  • 20. 5 Factors in Info Overload
  • 21. Information
    Technology
    Person
    Task/Process
    Organization Design
  • 22. Environment
    Personal
    File or Pile?Organize by what scheme?How to find & re-find? Keep or Weed?Gather again or Re-use?
  • 23. Information
    Technology
    Person
    Task/Process
    You
    Organization Design
  • 24. Information
    Technology
    Person
    Library
    Task/Process
    You
    Organization Design
  • 25. Systems that do not speak to each other&Tools that lack good search-find function/organization scheme make information management extremely challenging
  • 26. How do library systems measure up?
  • 27. Do the library systems facilitate or hamper users completing a project?Do they make users efficient and productive or frustrated and slow them down?
  • 28. One-Time Access and Use of Informationvs.Life Cycle of Information
  • 29. Are we, libraries, satisficing?
  • 30. Thank you!