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Reuse between crisiscamp and rhok
 

Reuse between crisiscamp and rhok

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Talk given at IT4Communities seminar on reuse between Crisis Commons and Random Hacks of Kindness, October 2010.

Talk given at IT4Communities seminar on reuse between Crisis Commons and Random Hacks of Kindness, October 2010.

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  • Crisis Camp London
  • Crisis Camp London

Reuse between crisiscamp and rhok Reuse between crisiscamp and rhok Presentation Transcript

  • Respond, Reuse, Recycle BarCamps to CrisisCamps to Random Hacks - learning how to crowdsource efficiently
  • Crisis Information Crowdsourcers
    • Crowd Informers
    • CrisisCommons
    • Ushahidi
    • Sahana
    • OpenStreetMap
    • Louisiana Bucket Brigade
    • Swift River
    • The Extraordinaries
    • CrisisMappers.net
    • NGO/Local Coordinators
    • UNOCHA - reliefweb
    • CDAC
    • Diaspora
    • Crowd Tool Developers
    • RHOK
    • Aid Information Challenge
    • ICT4Peace
    • Ushahidi
    • OpenStreetMap
    • Sahana
    • CrisisCommons
    • InSTEDD
  • CrisisCommons, RHOK, AIC, Communities
    • CrisisCommons
      • 1-day CrisisCamps, projects and ‘evergreens’
      • Continous information support to major crises, e.g. Haiti
      • Information support and tools for current crises, e.g. oil spill
      • Preparation for future crises
    • Random Hacks of Kindness and Aid Information Challenge
      • 1 or 2 day hackathons
      • RHOK = competition to create the ‘best’ crisis response software
      • AIC = creating audit trail for UK/UN/World Bank aid funding
    • OSM, Sahana, Ushahidi
      • Continuous opensource development communities
      • Software and information (e.g. maps) for aid and crisis response
  • Community Roots
    • Barcamp.org
    • ad-hoc gathering born from the desire for people to share and learn in an open environment.
    • intense event with discussions, demos and interaction from participants who are the main actors of the event
    • Hackathon
    • “ collaborative computer programming… many people come together to hack on what they want to, how they want to - with little to no restrictions on direction or goal of the programming”
    • Agile open-source development
  • How it all started...
    • 2004 onwards: OpenStreetMap and other tools being used in US, UK...
    • Late 2004: Sahana developed in Sri Lanka after Indian Ocean Tsunami. Then used in Pakistan, Philippines, Indonesia...
    • 2008: Ushahidi developed in Kenya to map citizen journalist reports of violence after Kenyan elections. Then used in South Africa, DR Congo, Gaza, India, Pakistan…
    • June 2009: CrisisCommons founded in Washington DC after a tweetup by a group of technologists and communications professionals who wanted to use their skills to help prepare for and react to crisis situations – both at home and around the world
    • 2009: CDAC formed after a discussion in a bar...
  • How Haiti Changed Everything
    • Late 2009
    • First CrisisCamp spawns RHOK and Aid Information Challenge
    • RHOK0 produces People Finder
    • First Aid Information Challenge - overseas aid data starts to be available
    • UN, CDAC, CrisisCommons etc all plan to develop information strategies and crisis response communities during 2010
    • Jan 2010
    • Haiti earthquake. Everyone ‘just does it’
    • Massive and coordinated crowdsourced response - lives saved through tweets, texts and up-to-date maps
    • Massive not-very-coordinated on-the-ground response
    • June 2010 - Reflection and consolidation. Collecting lessons learnt and working out where to go from here.
  • What makes a suitable Crisis?
    • Issues
      • Too little information: Haiti maps
      • Too much information: Tweak the Tweet
    • Infrastructure
      • Local infrastructure is overwhelmed: People Finder
      • Some information channels exist: SMS, USBs to Haiti
    • Stages
      • Mitigation: landslide predictor
      • Preparedness: OSM worldwide
      • Response: Ushahidi
      • Recovery: Haiti Amps Network
  • CrisisCommons.org
  • Crisis Commons “ Local volunteering for global crisis management and disaster relief”
    • Global grassroots network
    • of technology professionals, domain experts, translators and first responders
    • collaborating
    • to improve technology and practice
    • for humanitarian crisis management and disaster relief
  • What does a CrisisCamp do?
    • Connects peoples’ skills & time to improve crisis information tools and responses
    • This supports:
    • Crisis affected communities
    • Organisations in the field (international NGOs, local organisations)
    • Crisis communities (Ushahidi, OpenStreetMap, Sahana etc)
    • Organisations in the space (mapping, telecomms etc)
    • A CrisisCamp links people who want to help with places that they can
  • Haiti Earthquake
    • Earthquake January 12th 2010
    • Response within hours: CrisisCamps around the world
    • OpenStreetMap, Ushahidi, Sahana, CrisisCommons, NGOs, Haitian diaspora, Haitians working together
  • Haiti CrisisCamps
  • CrisisCamp London
  • Handling “too little information”: Maps
  • Handling “too little information”
    • Telecommunications team
    • We Have, We Need
    • "Craigslist" of self-identified needs and requests by non-profits assisting in Haiti relief operations
    • Built in days
    • Biggest moment: getting generator fuel to a hospital 20 minutes after they tweeted for help
    • Haiti Hospital Capacity Finder
    • Listed free beds in field hospitals
  • Handling “too much information”
    • People Finder
    • A single place to look: who’s missing, who’s looking
    • Input from databases, SMS, tweets, info handed to NGOs
    • Information for Radio Broadcasts
    • Searching for and organising news about Haiti
    • Tweak the Tweet
    • Adding tweet codes for data miners, e.g. Sahana
  • Moving from “them and us”
    • Empowering anyone with a phone to report and request information
    • Haiti project 4636 - SMS to volunteer to Ushahidi link
    • Connecting translators and local coordinators
    • Language project and Haitian Diaspora
    • Reconnecting local information infrastructure
    • Information for Radio Broadcast
    • Karl and Carel’s Project
    • Connecting low-bandwidth users to global information sources
    • Low-bandwidth ReliefWeb projects
    • Low-bandwidth Ushahidi
    • Low-bandwidth CDAC
  • Other Crisis Responses since January
    • Chile Earthquake
    • CrisisCommons Chile team responded
    • CrisisCommons Argentina and Columbia helped
    • China Earthquake
    • Chinese Diaspora responded with camps and translation
    • US Oil Spill
    • Louisiana Bucket Brigade used Ushahidi instance
    • US team developed Oil Reporter app
    • Icelandic Ash Cloud
    • UK team started news and twitter watches
    • Other response watches - quakes, floods, tsunamis, fires
  • Preparing for the Future
    • Helping CDAC
    • Website reviews and prototypes
    • Helping UNOCHA
    • Reliefweb reviews and low-bandwidth prototypes
    • Populating CrisisWiki and OpenStreetMap
    • Information useful for crisis responders
    • Helping Tool Communities
    • SahanaPy and Ushahidi software development
  • CrisisCommons Lessons Learnt
    • In the beginning was organised chaos: 30 camps, 8 countries, 5 languages, 2000 campers, 10000 translators, one project list and one country in serious trouble.
    • Camps picked projects from the list - which emptied quickly.
    • People redid map sections because the updated areas weren’t tagged.
    • Real-time coordination was difficult across timezones and languages: we needed a dedicated operations centre but didn’t know what it was.
    • The virtual camp was difficult to maintain without a dedicated leader.
    • Timezones confuse almost everyone. A simple “what time is it in” spreadsheet saves a lot of pain and missed-by-an-hour meetings.
  • CrisisCommons Lessons Learnt
    • Not all projects made it. Common causes were:
    • No end user buy-in. You can build it, but they won’t come if you don’t involve them. Especially true for local communities.
    • No team, or no team buy-in. Leadership matters, and projects need both people and management.
    • Short-term team. It’s difficult to sustain long-term development when the adrenalin wears off, and people will drift away.
  • RHOK.org
  • Round the World Twice in 47 Hours...
  • What RHOK reused from CrisisCommons
    • Projects
    • Created RHOK project specifications for real-life NGO and local problems
    • Reused CrisisCommons project experts, e.g. Haiti Amps Network
    • Reused connected to provide subject matter experts
    • Community
    • Reused CrisisCommons experience as a template for RHOK
    • Reused CrisisCamp organisers for RHOKs in Sydney, Washington etc
    • Infrastructure
    • Reused CrisisCommons structure for RHOK wikisite: built in 1 day
    • Ran continuous operations centre watching RHOK information feeds
    • Reused CrisisCommons experience in world wide projects, camps, experts coordination centre
  • What RHOK reused from RHOK
    • RHOK0 to RHOK 1 - People Finder
    • Country to country - Turquilt, People Finder, wikis
    • Team to team
  • What RHOK gave back
    • Tools for Haiti
      • PeopleFinder tool was built in RHOK0
    • Help with aerial imaging problems
      • not enough high-res data for OpenStreetMaps
      • OilSpill data explosion
      • Turquilt project: UAV video mosaicing solution
    • Help with CrisisCamp Projects
      • Nairobi effort and expertise on Haiti Amps Network
    • Tool innovation
      • Landslide prediction software
  • What still needs to be done?
    • Tools
    • Big gaps in NGO coordination and situation awareness
    • Preparation
    • OpenStreetMaps for crisis-prone areas
    • CrisisWiki entries for everywhere
    • Organisation
    • How to efficiently build and maintain the tools needed in future crises
    • Without stifling innovation and the OpenSource spirit
    • How to keep this local but global
  • What Next for the Communities?
    • CrisisCongress 15th July 2010
    • Idea: CrisisCamps to prepare people for local crises
    • Idea: continue monthly London CrisisCamps
    • Idea: expand “3 hour tasks” list in VirtualCrisisCamp
    • RHOK 2.0 - London as the lead city
    • Idea: RHOK as the ideas generator for CrisisCommons
    • Idea: CrisisCommons as the crisis tool user/ maintainer
    • OpenStreetMap, Ushahidi, Sahana etc
    • Are already going global
  • How to get involved
    • Volunteers
    • CrisisCommons
      • join the mailing lists
      • go to a real camp
      • join the virtual camp
    • RHOK
      • sign up for RHOK 2.0 this winter
    • OpenStreetMap, Ushahidi, Sahana etc
      • see http://wiki.crisiscommons.org/wiki/Other_Crisis_Relief_Communities
    • Organisations
    • CrisisCommons: email [email_address]
    • RHOK: email RHOK
    • OpenStreetMap, Ushahidi, Sahana etc: see link above
  • The End
    • Points to take away
    • It’s not “us and them” anymore, it’s “us and us”
    • You can help - or hinder - from anywhere. Your choice:
    • Getting the right information to the right people at the right time saves lives
    • Overwhelming people with information doesn’t
    • Sometimes your tech skills can help people you’ll never meet, immediately and in ways you couldn’t imagine
    • Sometimes it takes longer, but it’s no less valuable
    • Thank you for listening
    • Any questions?
  • Volunteer Skills
    • Programming
    • Telecommunications
    • Mapping
    • User Experience
    • Communications & PR
    • Translation
    • Local knowledge
    • Relief work experience
    • IT project management
    • Facilitation and admin
    • Making tea!