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Delivering Results: How Do You Report User Research Findings?

by Director of User Experience at Liberty Mutual on Jul 19, 2013

  • 626 views

The long, textual written report is dead, isn’t it? So how do you deliver your findings to your clients? Is it PowerPoint? An email? A spreadsheet? Post-it notes? And what do you include? Positive ...

The long, textual written report is dead, isn’t it? So how do you deliver your findings to your clients? Is it PowerPoint? An email? A spreadsheet? Post-it notes? And what do you include? Positive findings? Screenshots with callouts? Just issues? Or recommendations as well? Are they prioritized? If you ask our panelists, some of us have developed templates that we use and modify for each research activity, and others change the deliverable based on the activity and client.

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Delivering Results: How Do You Report User Research Findings? Delivering Results: How Do You Report User Research Findings? Presentation Transcript