© Copyright 2007 — Integral Process Solutions Enabling Process Excellence
Topics <ul><ul><li>Symptoms of IT challenges </li></ul></ul><ul><ul><li>Winning Solutions – We Can Deliver </li></ul></ul>...
Symptoms of IT Challenges <ul><li>The demand for work is greater than resource capacity. </li></ul><ul><li>Strained relati...
Winning Solutions - We can deliver <ul><li>We assess your project and process capabilities to understand your organization...
Process Improvement  Critical Success Factors <ul><li>Senior Management sponsorship is critical. </li></ul><ul><li>Align e...
Process Improvement Phased Approach  © Copyright 2007 — Integral Process Solutions Assess Integrate Maintain
Who are we? <ul><li>A local, woman owned company initiated in 2007. </li></ul><ul><li>Provide Process Improvement Consulti...
Why Integral Process Solutions? <ul><li>We provide customized solutions with a collaborative focus to fit your environment...
Consulting Services © Copyright 2007 — Integral Process Solutions <ul><li>Software Process Improvement </li></ul><ul><li>P...
We Assist in Solving IT Challenges <ul><li>Establish processes and measures that: </li></ul><ul><li>Affect your ability to...
Considerations for Moving Forward <ul><li>What are your thoughts and questions regarding process improvement? </li></ul><u...
About Us . . . <ul><li>Practical Process Improvements </li></ul><ul><li>Bobbi Stark, PMP, a Principal of Integral Process ...
About Us . . .  <ul><li>Practical Process Improvements </li></ul><ul><li>Mary DeFoe, CSQA, a Principal of Integral Process...
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  1. 1. © Copyright 2007 — Integral Process Solutions Enabling Process Excellence
  2. 2. Topics <ul><ul><li>Symptoms of IT challenges </li></ul></ul><ul><ul><li>Winning Solutions – We Can Deliver </li></ul></ul><ul><ul><li>Phased Approach to Process Improvement </li></ul></ul><ul><ul><li>Process Improvement Critical Success Factors </li></ul></ul><ul><ul><li>Integral Process Solutions: </li></ul></ul><ul><ul><ul><li>Who are we? </li></ul></ul></ul><ul><ul><ul><li>Why Integral Process Solutions? </li></ul></ul></ul><ul><ul><ul><li>Consulting Services </li></ul></ul></ul><ul><ul><ul><li>We Assist in Solving IT Challenges </li></ul></ul></ul><ul><ul><li>Considerations for moving forward </li></ul></ul>© Copyright 2007 — Integral Process Solutions
  3. 3. Symptoms of IT Challenges <ul><li>The demand for work is greater than resource capacity. </li></ul><ul><li>Strained relationships with Customers due to project schedule and cost overruns. </li></ul><ul><li>Inconsistent resource utilization (over / under). </li></ul><ul><li>Significant rework due to poor quality processes. </li></ul><ul><li>Inability to focus on innovations. </li></ul><ul><li>The inability to objectively measure and monitor workflow (Fire fighting and Surprises!). </li></ul><ul><li>Your management is stressed due to long hours and endless fire fighting. </li></ul><ul><li>The ability to provide Resources the skills to be efficient. </li></ul>© Copyright 2007 — Integral Process Solutions What are your pain points?
  4. 4. Winning Solutions - We can deliver <ul><li>We assess your project and process capabilities to understand your organizational inefficiencies. </li></ul><ul><li>We develop processes to improve your organizational performance and product quality. </li></ul><ul><li>We develop processes to align your portfolio with your business objectives and set Customer expections. </li></ul><ul><li>We develop vital measures and reports to monitor progress on key initiatives. </li></ul><ul><li>We establish key project milestones and Customer checkpoints for relationship management. </li></ul><ul><li>We train your resources to follow the expected processes. </li></ul>© Copyright 2007 — Integral Process Solutions
  5. 5. Process Improvement Critical Success Factors <ul><li>Senior Management sponsorship is critical. </li></ul><ul><li>Align efforts with Organizational Goals. </li></ul><ul><li>Manage effort as a project (scope, schedule, & resources). </li></ul><ul><li>Understand organizational communication and adoption needs. </li></ul><ul><li>Implement processes before tools. </li></ul><ul><li>Introduce incremental vs. Big Bang change. </li></ul><ul><li>Obtain skilled resources to guide improvement efforts. </li></ul><ul><li>Mentoring and objective monitoring is critical for successful implementation. </li></ul><ul><li>Institute metrics for measuring both process effectiveness and adherence. </li></ul><ul><li>Transition accountability to internal resources (Management, Process Owners, team members). </li></ul>© Copyright 2007 — Integral Process Solutions
  6. 6. Process Improvement Phased Approach © Copyright 2007 — Integral Process Solutions Assess Integrate Maintain
  7. 7. Who are we? <ul><li>A local, woman owned company initiated in 2007. </li></ul><ul><li>Provide Process Improvement Consulting Services that helps IT reduce costs and improve quality. </li></ul><ul><li>A leadership team with an average of 25+ years in IT </li></ul><ul><ul><li>IT Process Improvement </li></ul></ul><ul><ul><li>IT PMO Establishment & Management </li></ul></ul><ul><ul><li>IT Functional Management </li></ul></ul><ul><ul><li>IT Project Management. </li></ul></ul><ul><li>Successful in establishing the Strategic vision and implementing the tactical plan </li></ul><ul><li>Successful across multiple industries (Retail, Insurance, Legal, Financial). </li></ul>© Copyright 2007 — Integral Process Solutions
  8. 8. Why Integral Process Solutions? <ul><li>We provide customized solutions with a collaborative focus to fit your environment. </li></ul><ul><li>We implement practical solutions. </li></ul><ul><ul><li>Effective and efficient processes to meet your business needs </li></ul></ul><ul><ul><li>Our experience can save you time and money </li></ul></ul><ul><li>We’ve lived in your shoes as management. </li></ul><ul><ul><li>We understand the internal challenges of managing operations </li></ul></ul><ul><ul><li>We can leverage our experience to stay focused on process results while you focus on the business management. </li></ul></ul><ul><li>We are passionate about delivering high quality while getting results. </li></ul><ul><li>We enable your resources to become self sufficient. </li></ul>© Copyright 2007 — Integral Process Solutions
  9. 9. Consulting Services © Copyright 2007 — Integral Process Solutions <ul><li>Software Process Improvement </li></ul><ul><li>Process Assessments Based on Industry Models </li></ul><ul><li>Software Measurement and Analysis </li></ul><ul><li>Software Methodology Development </li></ul><ul><li>Process Management </li></ul><ul><li>Process Quality Assurance </li></ul><ul><li>Project Management Office Governance </li></ul><ul><li>Strategic Planning </li></ul><ul><li>Project Portfolio Management </li></ul><ul><li>Project Management Practices </li></ul><ul><li>Training Solutions </li></ul><ul><li>Training Development </li></ul><ul><li>Training Delivery </li></ul><ul><li>Communications for Cultural Change </li></ul>
  10. 10. We Assist in Solving IT Challenges <ul><li>Establish processes and measures that: </li></ul><ul><li>Affect your ability to consistently meet Customer demands on time, on budget with promised scope and product quality. </li></ul><ul><li>Quantify your value to the customer. </li></ul><ul><li>Help manage your Portfolio. </li></ul><ul><li>Give visibility to process strengths & weaknesses. </li></ul>© Copyright 2007 — Integral Process Solutions
  11. 11. Considerations for Moving Forward <ul><li>What are your thoughts and questions regarding process improvement? </li></ul><ul><li>Next Steps: </li></ul><ul><ul><li>Meet to clarify your specific business needs. </li></ul></ul><ul><ul><li>Develop a plan to align our services to meet your business objectives. </li></ul></ul><ul><ul><ul><li>Explore a single challenge your organization is facing </li></ul></ul></ul><ul><ul><ul><li>Conduct a formal evaluation of multiple processes </li></ul></ul></ul>© Copyright 2007 — Integral Process Solutions
  12. 12. About Us . . . <ul><li>Practical Process Improvements </li></ul><ul><li>Bobbi Stark, PMP, a Principal of Integral Process Solutions, has 28 years of information technology experience. The last 17 years have been in Management, Project Management, and leading PMO’s, Process Improvement initiatives and Quality Assurance & Control organizations. </li></ul><ul><li>Ms. Stark has multiple years of hands on experience in a variety of industries (Airlines, Insurance, Retail, Legal) and global management. She has successfully managed organizations to CMMI Level 3 and is a CMMI enthusiast. In addition, she has successfully established infrastructures for PMO’s, Quality & Performance Metrics, and QA processes. Also, she has mentored and trained hundreds of IT professionals on project management and quality principles. </li></ul><ul><li>Academically, Ms. Stark has a BA in Organizational Management and Communications and a AA in Data Processing. She is also a member of the Software Engineering Institute, the Project Management Institute, and the MN Twin Spin. </li></ul><ul><li>www.IntegralProcessSolutions.com </li></ul><ul><li>[email_address] </li></ul><ul><li>651-260-9979 </li></ul>© Copyright 2007 — Integral Process Solutions
  13. 13. About Us . . . <ul><li>Practical Process Improvements </li></ul><ul><li>Mary DeFoe, CSQA, a Principal of Integral Process Solutions, has 25 years of information technology experience. The last 13 years have been in Management, Project Management, and leading PMO’s, Process Improvement initiatives and Quality Assurance & Quality Control organizations. </li></ul><ul><li>Ms. DeFoe has multiple years of hands on experience in a variety of industries (Retail, Insurance, Financial, Legal). She has successfully managed and prepared organizations to achieve CMMI Levels 2 and is a CMMI enthusiast. In addition, she has successfully established infrastructures for PMO’s, Quality Process Teams, Testing Center functions and Software Measurement Programs. Also, she has mentored and trained over 500 IT professionals on project management and quality principles. </li></ul><ul><li>Academically, Ms. DeFoe has a BA in Management Information Systems, a Masters in Project Management and is a Certified Software Quality Analyst. She is also a member of the Software Engineering Institute, the Project Management Institute, and the MN Twin Spin. </li></ul><ul><li>www.IntegralProcessSolutions.com </li></ul><ul><li>[email_address] </li></ul><ul><li>651-260-9954 </li></ul>© Copyright 2007 — Integral Process Solutions
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