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User Experience Doesn't Equal User Interface

User Experience Doesn't Equal User Interface



Presentation given at the Day of .Net 2009 in St. Louis at the Ameristar Casino Conference Center. ...

Presentation given at the Day of .Net 2009 in St. Louis at the Ameristar Casino Conference Center.

For a pseudo-transcript of the presentation please visit my blog. http://bradsramblings.com/blog/2009/09/user-experience-doesnt-equal-user-interface-presentation/



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    User Experience Doesn't Equal User Interface User Experience Doesn't Equal User Interface Presentation Transcript

    • Welcome to the most non-technical talk today!
    • User Experience != User Interface Brad Nunnally User Experience Designer MiTek Industries
    • If Using Twitter #UX_STLDODN
    • Goals UI mean ... What’s the What UX isn’t... What UX is... Generally how to do it...
    • Street Cred Computer Science Grad
    • First UX Job Consultant for 21/2 Years
    • Why I’m a UXD? I love people I love technology I love a challenge
    • What is the UI all about? No, I won’t be showing you any icebergs
    • Pretty Flat Stuff on the surface of things only mean so much.
    • Temporary Used only when needed, and forgotten just as easily.
    • Graphical You can only put so much lipstick on a pig.
    • A Treasure Map Should convey the steps necessary to take to accomplish a task
    • Un-Defining The Damn Thing What User Experience Isn’t...
    • About Design An experience transcends an interface, service, or product (Mac vs PC)
    • Usability Tests It’s not about what works or not
    • A Phase Takes more than few best practices to achieve a good experience
    • The Interface Independent of current level of technology
    • About the User Sums up your brand and message
    • Done Alone Never drink alone, never design alone
    • An Experience Impossible to create something as intangible as an experience
    • Defining The Damn Thing User Experience Is ...
    • A Lot of Hats UXD, IA, IxD, VD, BA, UID, etc. So many hats, not enough heads
    • Relationships People aren’t users or customers, but partners in an overall relationship
    • It’s Moral Helping people do their thing painlessly is never a bad thing
    • Human Problems Most of this problems are timeless, others are being created everyday
    • Sucking Less Failure is part of the game, just learn from your failures
    • The Next Level Provides the freedom to innovate without alienating
    • For an Experience Set the stage and see how the play gets acted out
    • Creating a Good User Experience A General Process
    • Problem Space All good things start with some good ole research
    • Understanding Define the pieces to the puzzle you are trying to solve
    • Proper Solution Find the needle in the haystack
    • Validate Determine how much you sucked this time around
    • Maintenance Got to keep the machine rolling.
    • Takes Everyone Goes beyond the project team and department.
    • Wrapping Up Some take aways
    • Young Profession You’re our older sibling, and it is time for us to get along
    • Growing Up Siblings can only bicker for so long
    • Human Condition User Experience can’t improve it without your help
    • Dive Deeper http://bit.ly/17D7mM – Definition of User Experience by Luke Wroblewski http://bit.ly/17lFT - 10 Most Common Misconceptions about User Experience Design by Whitney Hess http://bit.ly/WMb2 - A Definition of User Experience by Eric Reiss http://bit.ly/Jk5hE - Pioneering a User Experience Process http://bit.ly/2qhmwj - User Experience Diagrams by Luke Wroblewski http://bit.ly/CMIR3 - The iPhone is not easy to use: a new direction for UX Design by Fred Beecher http://bit.ly/vOwxX - Top 10 UX Myths by Keith Lang
    • Resources - Pictures http://bit.ly/JuzSO http://bit.ly/1gxE0C http://bit.ly/YTEb2 http://bit.ly/12BCoE http://bit.ly/cqmZ1 http://bit.ly/1r83Nt http://bit.ly/2aO7N http://bit.ly/e6rkN http://bit.ly/PcsSs http://bit.ly/i3NqI http://bit.ly/4VgWc http://bit.ly/wOtJD http://bit.ly/1gCzzK http://bit.ly/CQxTI http://bit.ly/Z6eAt http://bit.ly/HmoZh http://bit.ly/kYvES http://bit.ly/hcqcP http://bit.ly/hYSIu http://bit.ly/vUL5r http://bit.ly/hKCnb http://bit.ly/1TErM http://bit.ly/25ZYxz http://bit.ly/2qgCXf http://bit.ly/mFN6a http://bit.ly/1810BT http://bit.ly/JgWdH http://bit.ly/3SxZPh http://bit.ly/7br8b http://bit.ly/5tKqI http://bit.ly/JPEbd http://bit.ly/ij73V
    • Thanks Brad Nunnally bnunnally@gmail.com http://bradsrambling.com/blog Follow me! @bnunnally