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Informatica certification


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  • 1. INFSOM-RI-1234567Grid-QCMAutomation in Quality AssuranceOGF 23 Adriano RippaQuality for Grid & Grid for Quality: sharing experiencesand perspectives of Grid and Open Source communities Engineering Ingegneria Informatica S.p.A.Barcelona, 2nd June 2008
  • 2. INFSOM-RI-1234567Summary • The project • Introduction to QA concepts • The starting point of the study • The Grid Quality Certification Model (Grid-QCM) • The Grid-QCM dissemination timeline • Some FAQs • Grid-QCM adoption in a CMMi lev.3 organization • ConclusionsGrid-QCMAutomation in Quality Assurance Open Grid 2
  • 3. INFSOM-RI-1234567 The ETICS2 projectGrid-QCMAutomation in Quality Assurance Open Grid 3
  • 4. INFSOM-RI-1234567ETICS2The ETICS second phaseStarted in March 2008Duration: 2 yearsFunded by the European CommissionExtended name: • “eInfrastructure for Testing Integration and Configuration of Software 2”Purpose: • Automate the way a software is built, tested and certified.It provides • Fully automatic build, test and certification tools • A repository for the artefacts • A Grid based solution  optimal performances and multiple platform and test optionsGrid-QCMAutomation in Quality Assurance Open Grid 4
  • 5. INFSOM-RI-1234567 Introduction to QA conceptsGrid-QCMAutomation in Quality Assurance Open Grid 5
  • 6. INFSOM-RI-1234567Grid-QCM focusProduct VS ProcessQuality refers to several concepts like: • Quality of the Implementation process • Quality of the requirements management • Quality of the service • Quality of the softwareGrid-QCMAutomation in Quality Assurance Open Grid 6
  • 7. INFSOM-RI-1234567TerminologyProduct VS ProcessAccording to ISO 9126 documentation we can define: • Measure: the number or category assigned to an attribute of an entity by making a measurement (sometimes used as synonymous of metric) • Metric: The defined method to measure an attribute and the scale • Measurement: The use of a metric to assign a value (which may be a number or category) from a scale to an attribute of an entity)Grid-QCMAutomation in Quality Assurance Open Grid 7
  • 8. INFSOM-RI-1234567 The starting pointGrid-QCMAutomation in Quality Assurance Open Grid 8
  • 9. INFSOM-RI-1234567State of the ArtWe have tons of stuff in the SoA!State of the art provides • Hundreds of metrics • Approaches to define user’s own metrics • Many standards to asses the quality of processes and productsSo, what’s the matter?!?Grid-QCMAutomation in Quality Assurance Open Grid 9
  • 10. INFSOM-RI-1234567The matterEffort and resourcesQA means initial investments andManaging QA means devote resources to itMany companies (e.g. SMEs) cannot afford the initial effort anddo not recognise the promised increase of value. • Only ~70 companies in the world are CMMi lev.5 certified • 50 of them are in India • source: Gartner • Just 25% of the companies in the world are CMMi lev.2 or above • source: Kulik, Weber: “Software Metrics Best Practices – 2001” and “Software Metrics State of the Art – 2000”Grid-QCMAutomation in Quality Assurance Open Grid 10
  • 11. INFSOM-RI-1234567Current standards issuesWhy studying for one more QA certification modelCurrent quality assurance standards are useful but • They need lot of time to be applied. • People need training • Certification needs inspections to be achieved • What for the short-lived consortia? • They provide only theoretical guidelines which need to be adapted and implemented. What for homogeneity and comparability of results? • It’s hard to systematically verify goodness of results: managing tools neededGrid-QCMAutomation in Quality Assurance Open Grid 11
  • 12. INFSOM-RI-1234567 The Grid Quality Certification ModelGrid-QCMAutomation in Quality Assurance Open Grid 12
  • 13. INFSOM-RI-1234567Grid-Quality Certification ModelOur proposal to help developersGrid-QCM is • fully automatable in measuring and verifying activities to reduce investments and management effort • not subjective, to certify the object not the process nor the organization • product oriented, not process oriented • easily adoptable within short-lived ProjectsGrid-QCMAutomation in Quality Assurance Open Grid 13
  • 14. INFSOM-RI-1234567Grid-Quality Certification Modelpreliminary remarksGrid-QCM has been developed according to • The feedback received from expert people and potential users • ISO standards guidelines: • Grid-QCM has been described according to ISO 25000, 14598 • Grid-QCM has been structured according to ISO 25041 • Quality attributes has been named according to ISO 9126Grid-QCMAutomation in Quality Assurance Open Grid 14
  • 15. INFSOM-RI-1234567 Grid-Quality Certification Model The ETICS vision AllowsGrid-QCM Test Allows automation ETICSDefines Softwaremetrics ETICS grid Runs infrastructure measures Grid-QCM Automation in Quality Assurance Open Grid 15
  • 16. INFSOM-RI-1234567The structureEvaluation modulesGrid-QCM is structured in Evaluation Modules (EM).The set of evaluation techniques are grouped in families. Everyfamily is an Evaluation Module5 Evaluation Modules: • Static analysis • Coding style • Structural testing • Functional testing • Standards complianceGrid-QCMAutomation in Quality Assurance Open Grid 16
  • 17. INFSOM-RI-1234567Evaluation Modules 1/2Static analysis • Quality characteristics: • Reliability – maturity • Maintainability – analysability • Maintainability – changeability • Maintainability – testability • Static analysis of classes. Statistics on measures are used as predictor of quality characteristics.Coding style • Quality characteristics: • Maintainability – analysability • Static analysis of the source code.Grid-QCMAutomation in Quality Assurance Open Grid 17
  • 18. INFSOM-RI-1234567Evaluation Modules 2/2Structural testing • Quality characteristics: • Functionality – accuracy • Reliability – maturity • Structural testing to classes identified more likely to have many errors.Functional testing • Quality characteristics: • Functionality – accuracy • Functionality – interoperability • Reliability – maturity • Portability – adaptability • Portability - installability • Platform compliance and to functional abilities of the softwareStandards compliance • Quality characteristics:Grid-QCM • Functionality – standards complianceAutomation in Quality Assurance Open Grid 18
  • 19. INFSOM-RI-1234567Grid-QCM: Final ScoreFinal score will consist in: • A table summarizing the results with several possible views • A list of passed and failed tests • All the important information as: • Software product • Platform • Quality characteristics • Standard compliance • Identification of evaluation report • Identification of certification body (organization, contact information) • Certification data (dates, certification number) • Electronic signature of certification recordGrid-QCMAutomation in Quality Assurance Open Grid 19
  • 20. INFSOM-RI-1234567 The Grid-QCM dissemination timelineGrid-QCMAutomation in Quality Assurance Open Grid 20
  • 21. INFSOM-RI-1234567 Grid-QCM worldwide Since 2007 EGEE ’07 ESA 3rd GRID & e- 1-5 Oct Collaboration Workshop 16-17 Jan 2008ECHOGRID/EUChinagrid Budapest (Hun) Frascati (IT) Conference 24-25 April Beijing (CHINA) OGF 21 OGF 23 15-19 Oct 2-6 June Seattle (USA) Barcelona (SPA) MAY DEC JAN ‘08 JUNEFEB ‘07 OCT EELA 3° Conference Now 3-5 Dec 2007 Catania (IT) ETICS review OGF 20/EGEE UF Belief Conference QUALIPSO 15 Feb 7-11 May 25-28 June Conference Geneva (CH) Manchester (UK) Rio de Janeiro (BRA) 16-17 Jan 2008 Grid-QCM Rome (IT) Automation in Quality Assurance Open Grid 21
  • 22. INFSOM-RI-1234567 Some FAQsGrid-QCMAutomation in Quality Assurance Open Grid 22
  • 23. INFSOM-RI-1234567Some Questions and AnswersYes, but…What’s good about Grid-QCM for my project? • This model (and the capability of automation) reduces the effort in performing continuous build and test activities (e.g. coverage tests) on different SW releases.What are the costs? • Using the ETICS tool people can have the model integrated in the build and test application free of chargeMy organisation is certified ISO/CMMI can I use Grid-QCM? • The model is a standalone quality certification model. • However it can be easily integrated in yet ISO/CMMI certified organisations.Grid-QCMAutomation in Quality Assurance Open Grid 23
  • 24. INFSOM-RI-1234567 Grid-QCM in a CMMi lev.3 organisationGrid-QCMAutomation in Quality Assurance Open Grid 24
  • 25. INFSOM-RI-1234567Grid-QCM in a CMMi lev.3 certified companyThe Engineering experienceEngineering Ingegneria Informatica S.p.A is certified as follows: • CMMi lev. 3 • For all production divisions • ISO 9001 • For all the ICT sector in which the organization is involved • Since 1994 ( ISO9001:2000 from December 2002) • NATO AQAP 2110/160 • Since December 1996 (from 1996 to 2005 there were different rules)The whole Grid-QCM work is born from internal needs of • The research area • The production areaGrid-QCMAutomation in Quality Assurance Open Grid 25
  • 26. INFSOM-RI-1234567Engineering QA toolsKeeping the certificationEngineering tools to reach and maintain the CMMi lev. 3certification:Spago4Q ( • measures processes, performances and bugs through the integration with other tools • Internally developed and available for free • Examples of calculated metrics: • Test Coverage • Anomalies distribution • Effort used to solve anomalies • Cost of not founded anomalies • Metrics about requirements • Metrics about risk management • …Grid-QCMAutomation in Quality Assurance Open Grid 26
  • 27. INFSOM-RI-1234567It is not enough…What ETICS and Grid-QCM can do for ENG…Some quality aspects are not coveredGrid-QCM + the ETICS suite • Measures other quality aspects such as: • Quality of the code • Compliance with standards • Compliance with OS • … • Can be integrated with the Spago4Q suiteSo, Engineering is managing the activities to make Grid-QCM+ ETICS a tool to keep the CMMi lev.3 certificationGrid-QCMAutomation in Quality Assurance Open Grid 27
  • 28. INFSOM-RI-1234567 ConclusionsGrid-QCMAutomation in Quality Assurance Open Grid 28
  • 29. INFSOM-RI-1234567ConclusionsAnd further stepsGrid-QCM is a certification model • Automatable • Implemented by default in the ETICS tool • Ready to interact with classical standardsAdopting Grid-QCM requires little human effortDuring the ETICS 2 project • Grid-QCM is going to be validated on-the-field with at first two (Dec. ‘08) and then four projects (Dec. ’09) • Grid-QCM will be proposed for the ISO standardisation (2009)Grid-QCMAutomation in Quality Assurance Open Grid 29
  • 30. INFSOM-RI-1234567E-mail addressesWe wish Grid-QCM and ETICS to be as simple and effective aspossible to use.For this we need your feedback adriano.rippa@eng.itGrid-QCMAutomation in Quality Assurance Open Grid 30
  • 31. INFSOM-RI-1234567Q&AThank you! http://www.eticsproject.euGrid-QCMAutomation in Quality Assurance Open Grid 31