Explaining Complex Stuff So People Understand It

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Five things to keep in mind when explaining complex concepts

Five things to keep in mind when explaining complex concepts

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  • Oreo Trivia
  • Photo Credit: http://www.flickr.com/photos/21067003@N07/3365544980/
  • Photo Credit: http://www.flickr.com/photos/24498687@N03/2337526359/
  • FAIL = First Attempt at LearningPhoto Credit: Far Side Cartoon

Transcript

  • 1. EXPLAINING COMPLEX STUFF SO PEOPLE UNDERSTAND IT Barbara Nixon & Brad Bock Shiloh Technologies
  • 2. TRIVIA kosher vegan 12 flowers 90 ridges born in 1912 round best selling cookie brand of 21st century
  • 3. HOW TO EAT AN OREO
  • 4. 3 TYPES OF OREO EATERS Biters Twisters Dunkers
  • 5. EXPLAIN JARGON.
  • 6. JARGON • Why do we use jargon? • What is some jargon that is specific to our company? • When is it okay to use jargon with customers?
  • 7. BEGIN WITH THE END IN MIND
  • 8. IRST LET THEM FAIL. First Attempt In Learning
  • 9. CHUNK THE CONTENT.
  • 10. READ YOUR AUDIENCE.
  • 11. LEARNING STYLES
  • 12. SO FAR . . .  Explain jargon  Begin with the end in mind  Let them fail  Chunk the content  Read your audience