19. Understand what social media is Learn how your customers use social media Listen first Then share Remember that social media is 24/7/365 Be paranoid (just a little) Keep learning
21. Contact Me Barbara B. Nixon, Ph.D. (ABD) Interim Chair, Communication Department Southeastern University Life Member & Past President of the International Listening Association (listen.org) E-mail: bbnixon@seu.edu Twitter: barbaranixon Skype: barbara.b.nixon Blog: publicrelationsmatters.com
Feel free to live tweet this presentation (if you’re attending live).
If a customer Googles your name, where will she find you online?
See the complete video at http://www.socialnomics.net/2011/06/22/social-media-revolution-3-video-long-versionPhoto Credit: http://www.flickr.com/photos/duncan/514417739/in/photostream/
Photo Credit: “Through the Telescope,” Barbara Nixon, 2005Photo Credit: Number 2, http://www.flickr.com/photos/lwr/759383225/in/photostream/
Photo Credit: “Listening,” Barbara Nixon, 2004Photo Credit: Number 3, http://www.flickr.com/photos/lwr/2114589121/in/photostream/
Photo Credit: Girls Sharing, http://www.flickr.com/photos/58117789@N00/534883941/Photo Credit: Number 4, http://www.flickr.com/photos/lwr/346551752/in/photostream/
Photo Credit: Number 5, http://www.flickr.com/photos/lwr/52621152/in/photostream/
Photo Credit: Worried Girl,http://www.flickr.com/photos/malloreigh/132594163/in/photostream/Photo Credit: Number 6,http://www.flickr.com/photos/lwr/3034561261/in/photostream/
Photo Credit: Number 7,http://www.flickr.com/photos/eurritimia/369919302/in/photostream/
[twitter] PR 101:: What’s the ONE thing you’re taking away from this session? [/twitter] Curly was the tough old cowboy character played by the late Jack Palance. Here’s the scene from the movie where Curly espouses his life philosophy to Mitch, Billy Crystal’s character:Curly: Do you know what the secret of life is?Curly: This. [holds up one finger]Mitch: Your finger?Curly: One thing. Just one thing. You stick to that and the rest don’t mean shit.Mitch: But what is the “one thing?”Curly: [smiles] That’s what you have to find out.