10 Tips For Crisis Control

Slide 1:10 Tips to Crisis Control

Slide 2: TIP 1 - PLAN AHEAD  Always plan for any possible crisis that could occur. The more prepared you are the more likely you are to survive the crisis.

Slide 3: TIP 2 – TRUTH  During a crisis, it’s important to tell the truth. It is not to ethical cover up an issue or manipulate the public.  Honesty will gain the public’s trust. If they find out the truth from different sources, it will make the crisis worse.

Slide 4: TIP 3 – ACT QUICKLY  Always address the public in a quick & timely matter.  The more time that goes by, the worse the situation gets.  Be prepared to answer tough questions.

Slide 5: TIP 4 – PROCUDURES  Establish procedures for communicating during the crisis with staff, management and the media