Coaching Scrum Teams
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Coaching Scrum Teams

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My Nordic Scrum Forum 2008 (Stockholm) presentation about coaching Scrum teams

My Nordic Scrum Forum 2008 (Stockholm) presentation about coaching Scrum teams

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  • 1. Coaching Scrum Teams - empower your development teams... Agile Coaching Bent Myllerup, Agile Coach bent@myllerup.dk Myllerup Consult, Hasseltoften 11, 8361 Hasselager,  +45 2834 9084,  info@myllerup.dk
  • 2. Agenda • Why are teams so important? • Challenges in forming teams • How to overcome those challenges • The transition from group to team - empower your development teams... • Leader interventions • Awareness of necessary changes in Agile Coaching interaction with the teams • Concepts in team development
  • 3. Who am I? • I have been in the software industry since the early 1990’es • Have been working for companies like TC Electronic, Kamstrup and Systematic Software Engineering • Certified Project Manager (PMI) - empower your development teams... • Certified Scrum Practitioner • Certified Systemic Coach Agile Coaching • External teacher at Attractor’s Project Management courses • Co-founder of the Scrum Forum DK network
  • 4. Individuals, Groups and Teams - empower your development teams... Agile Coaching In a complex world, team organisation is the best answer to coping and handling the complexity and chaos in projects
  • 5. Challenges in forming teams • Free-riding • Inefficient decision-making – Individual promotion – Inadequate leader interventions - empower your development teams... • Taking responsibility for results other than one’s own Agile Coaching
  • 6. The Team Performance curve - empower your development teams... Agile Coaching Source: The Wisdom of Teams: Creating the High-Performance Organization by Jon R. Katzenbach and Douglas K. Smith
  • 7. Overcoming team forming challenges Three main factors: - empower your development teams... Agile Coaching Decisions – Plans - Procedures - Learning - Inclusiveness Processing Capability
  • 8. Concepts in team development Relations - empower your development teams... Scope Direction Agile Coaching Latitude Source: Lederen som teamcoach by T. Molly-Søholm, A. Juhl, J. Nørlem, J. Storch and A. Molly-Søholm
  • 9. Tuckman’s Stages of Team Development Forming Storming Norming Performing - empower your development teams... Agile Coaching Source: Developmental sequence in small groups by Bruce Tuckman
  • 10. The Forming phase Forming Storming Norming Performing Team: Answer questions, such as • Who participates? • What are we going to do? • How shall we do it? • Who are we referring to? - empower your development teams... Agile Coaching Coach: Introduction of participants and the clarification of basic terms, objectives, vision and values.
  • 11. The Storming phase Forming Storming Norming Performing Team: Coordinating, resolving difficulties regarding establishing common understanding, roles and procedures. - empower your development teams... Coach: Conflict resolution, dissolution and Agile Coaching the development of team-specific common understandings of roles, routines, etc.
  • 12. The Norming phase Forming Storming Norming Performing Team: Establishes a common understanding, roles and procedures through self Coach: assessment and agreements. Encourage development The community will be established and of the team-specific each individual will accommodate himself. common understandings, roles, working, etc. - empower your development teams... Agile Coaching
  • 13. The Performing phase Forming Storming Norming Performing Team: Can primarily concentrate on getting the job done instead of procedures, cooperation and organizing. The cooperation works and there are less talk about process and self - empower your development teams... assessment. Agile Coaching Coach: Encourage work performance through a focus on excellence, potentials, new targets, etc.
  • 14. Coaching teams to higher performance Forming Storming Norming Performing - empower your development teams... Agile Coaching Use coaching to shorten this period of time and support the team during the transition
  • 15. Concepts in team development • Team coaching essentials • Examples of team building exercises - empower your development teams... Agile Coaching Graphics: English Just for You
  • 16. Communication levels in coaching Time out Ending Contract Dialogue about the dialogue, Sum up the benefits of the Agree on subject, re-negotiate the contract. dialogue and subsequent goal and process. actions Process/Meta level - empower your development teams... Agile Coaching Action level Dialogue and questions
  • 17. The 5D model (Appreciative Inquiry) Phase 1: Definition Define what needs to Phase 5: Deliver be explored and Plan how to developed on implement and maintain the changes Phase 2: Discover - empower your development teams... Focus on best practice. How and when does it Phase 4: Design work in the team. Define concrete Agile Coaching goals Phase 3: Dreaming Create a shared image of how it should be in the future – what would we like to achieve? Source: Lederen som teamcoach by T. Molly-Søholm, A. Juhl, J. Nørlem, J. Storch and A. Molly-Søholm
  • 18. Team awareness exercise All gather in a circle… - empower your development teams... Agile Coaching And change place with the one opposite of you… Created by Timothy Galloway
  • 19. Team awareness exercise What happened? Did you cross - empower your development teams... over? Agile Coaching or … Make a turn? Created by Timothy Galloway
  • 20. Market of skills Imagine that each of you owns a booth on a market. Make a poster that tells: • Which competences, skills and abilities related to the team are available at your booth - empower your development teams... • What is available under the counter of your booth? (In other words, which competencies, skills, and abilities do Agile Coaching you possess that may not be relevant to the goal of the team?) • Which competences and so forth would you like to achieve or learn from some of the other team members Production of posters should be time-boxed to twenty minutes. Created by Peter Lang
  • 21. Market of skills (continued) Next, each person presents his or her poster. During the presentation everyone else notes the following (one note on each sticky label): • The competences and so on that you are especially excited that this person offers (this could be on green sticky labels) - empower your development teams... • Other relevant competences and so on that you know this person possesses but didn’t Agile Coaching mention (this could be on red sticky labels) • How you can help the person to gain the competences, skills or abilities he/she wants (this could be on yellow sticky labels) After the presentation, the other team members give their feedback one by one. Try to limit this part to ten minutes per presenter (the presentation and feedback). Created by Peter Lang
  • 22. Examples of posters Agile Coaching - empower your development teams...
  • 23. Presentation and feedback Agile Coaching - empower your development teams...
  • 24. Round up We have gone through the subjects: • Why teams are important • Essentials in building up teams • Appropriate leader inventions - empower your development teams... • Briefly looked into coaching techniques • Concrete team building exercises Agile Coaching
  • 25. www.agilecoaching.dk Thank you for your attention Agile Coaching - empower your development teams...