Many customers tell us that the market-leading BMC Remedy ITSM suite has a rich set of capabilities, and that the BMC solutions can do many things better than competitive solutions. But customers always look for easier ways in how to leverage these great features in BMC Remedy and they continue to push us, BMC, to be cutting-edge in terms of ease of use and ease of administration. In support of this customer demand, SIMPLIFICATION is a key focus for the new BMC Remedy 8.0 release. But we listen to advice from smart people like Albert Einstein. We have simplified many aspects of BMC Remedy, but we have not simplified is so much that it limits our customers in implement the processes that works best for their organizations. Simple, but not too simple is the mantra for BMC Remedy 8.0.Let’s look now at where we deliver simplification with BMC Remedy 8.0:
Three ways to solvethe IT perceptionproblemAnd free up IT to workon the “big stuff”
Imagine whatyour business coulddo if you couldrecover hours and hoursof lost productivityfor every employee?
We’re talking about thehidden costs of ITfriction…
It’s the time lostraising or chasingIT requests…