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  • CHAPTER 8 06/08/09 ITB

Itb Chap 08 Itb Chap 08 Presentation Transcript

  • Human Resources, Culture, and Diversity 8-1 Human Resources Basics 8-2 Managing Human Resources 8-3 Organizational Culture and Workforce Diversity 8
  • LESSON 8-1 Human Resources Basics
    • Goals
    • Describe the nature of today’s workforce.
    • Identify important goals and activities of human resources.
    Chapter 8 Slide
  • Key Terms
    • workforce
    • downsizing
    • outsourcing
    Chapter 8 Slide
  • THE U.S. WORKFORCE
    • All people 16 years and older who are employed of looking for a job
    • More that 140 million people have full-or part-time jobs
    Chapter 8 Slide
  • THE CHANGING WORKFORCE
    • Education and training
      • High school education
      • Special training
      • Basic skills and a willingness to work hard
    • Compensation
      • High paying jobs
      • Low paying jobs
    • Type of Work
      • Working with machines and technology
      • Working mainly with people and information
    Chapter 8 Slide
  • TYPES OF JOBS
    • Classified by industry
      • Service-producing industries
      • Goods-producing industries
    • Classified by occupation
      • White-collar jobs
      • Blue-collar jobs
    Chapter 8 Slide
  • INDUSTRY CATEGORIES
    • Service-producing industries
      • Personal and business services
      • Retail and wholesale trade
      • Finance, insurance, and real estate
      • Government
      • Transportation, communications, and public utilities
    Chapter 8 Slide
  • INDUSTRY CATEGORIES
    • Goods-producing industries
      • Construction
      • Manufacturing
      • Mining
      • Agriculture
    Chapter 8 Slide (continued)
  • OCCUPATIONAL CATEGORIES
    • Professional
    • Business and financial operations
    • Service
    • Construction and extraction
    • Installation, maintenance, and repair
    • Transportation and material moving
    • Sales and marketing
    • Management
    • Office and administrative support
    • Farming, fishing, and forestry
    • Production
    Chapter 8 Slide
  • EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES Chapter 8 Slide
  • CHANGING JOB REQUIREMENTS
    • Consumer preferences
    • Business cycles
    • New technologies
    • Business competition
    Chapter 8 Slide
  • >> C H E C K P O I N T
    • What are several strong influences on changes in the workforce?
    Chapter 8 Slide
  • HUMAN RESOURCES OVERVIEW
    • Human resources are the people who work for a business
      • Management and employees
      • Full-time and part-time workers
      • Temporary workers and long-time employees
    • Human resources department
    • Human resources management in small businesses
    Chapter 8 Slide
  • Human Resources Goals
    • 1. Identify the personnel needs of the company.
    • 2. Maintain an adequate supply of people to fill those needs.
    • 3. Match abilities and interests with specific jobs.
    • 4. Provide training and development to prepare people for their jobs and to improve their capabilities as job requirements change.
    Chapter 8 Slide
  • Human Resources Goals
    • 5. Develop plans to compensate personnel for their work.
    • 6. Protect the health and well-being of employees.
    • 7. Maintain a satisfying work environment.
    Chapter 8 Slide (continued)
  • Human Resources Activities
    • Planning and staffing
      • Job analysis
      • Recruitment and selection
      • Job placement
    • Performance management
      • Performance assessment
      • Performance improvement
      • Managing promotions, transfers, and terminations
    Chapter 8 Slide
  • Human Resources Activities
    • Compensation and benefits
      • Wage and salary planning
      • Benefits planning
      • Payroll, benefits, and personnel records management
    • Employee relations
      • Health and safety planning
      • Labor relations
      • Employment law and policy enforcement
      • Organizational development
    Chapter 8 Slide (continued)
  • >> C H E C K P O I N T
    • What are the major goals of human resources?
    Chapter 8 Slide
  • LESSON 8-2 Managing Human Resources
    • Goals
    • Identify important planning and staffing activities.
    • Describe compensation and benefits plans.
    • Recognize the goals of performance management.
    Chapter 8 Slide
  • Key Terms
    • job analysis
    • compensation
    • salary and wages
    • benefits
    • incentive systems
    • promotion
    • transfer
    • termination
    Chapter 8 Slide
  • HUMAN RESOURCES PLANNING AND JOB ANALYSIS
    • Classifying employees
    • Determining job requirements
    Chapter 8 Slide
  • HUMAN RESOURCES RECRUITING AND HIRING
    • The application process
    • New employee orientation
    Chapter 8 Slide
  • LOCATING PROSPECTIVE EMPLOYEES Chapter 8 Slide
  • >> C H E C K P O I N T
    • Why do human resources personnel need to study jobs before beginning the hiring process?
    Chapter 8 Slide
  • COMPENSATION AND BENEFITS
    • Compensation methods
    • Employee benefits
    Chapter 8 Slide
  • >> C H E C K P O I N T
    • List three types of incentive systems for employee compensation.
    Chapter 8 Slide
  • PERFORMANCE MANAGEMENT
    • Employee evaluation
      • The evaluation process
      • The evaluation conference
    • Promotions, transfers, and terminations
    Chapter 8 Slide
  • >> C H E C K P O I N T
    • What is the purpose of an evaluation conference?
    Chapter 8 Slide
  • LESSON 8-3 Organizational Culture and Workforce Diversity
    • Goals
    • Recognize factors that contribute to an effective organizational culture.
    • Describe the benefits of diversity to an organization, individuals, and society.
    Chapter 8 Slide
  • Key Terms
    • organizational culture
    • work environment
    • labor union
    • diversity
    • glass ceiling
    Chapter 8 Slide
  • DEVELOPING AN EFFECTIVE CULTURE
    • Work environment
    • Work-life relationships
    • Employer-employee relations
    • Labor unions
    Chapter 8 Slide
  • >> C H E C K P O I N T
    • What are some ways that companies help employees meet personal demands outside the job?
    Chapter 8 Slide
  • WORKFORCE DIVERSITY
    • Diversity in the United States and throughout the world
    • Benefits of diversity
      • Organizational benefits
      • Individual benefits
      • Societal benefits
    Chapter 8 Slide
  • FEDERAL LAWS REGULATING DISCRIMINATION
    • The Civil Rights Act of 1964
    • The Age Discrimination and Employment Act of 1967
    • The Americans with Disabilities Act
    Chapter 8 Slide
  • DEVELOPING A DIVERSE ORGANIZATION
    • 1. Develop a written commitment to diversity.
    • 2. Have the full support of top executives.
    • 3. Review evidence of diversity in the company.
    • 4. Update policies and procedures.
    • 5. Provide continuing diversity education.
    • 6. Recognize and celebrate diversity.
    Chapter 8 Slide
  • >> C H E C K P O I N T
    • Identify several organizational, individual, and societal benefits of diversity.
    Chapter 8 Slide